General manager made it very easy
Jeff K | First ImpressionsSelf Storage Units in Klamath Falls, OR, 97603
U-Haul Storage of Klamath Falls
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- 5,0 - Cote moyenne des clients
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We had a recent snow storm & had to get our unit cleaned out before the next month was due. The people at this location made sure we got our truck rental & that the storage area was plowed so we could access it. One woman in particular made sure to clear the truck off of snow & even warmed it up for us. Plus, she made sure to move unused rental trucks to make it easier to access our storage unit. Great people!
Zaaron W | Overall ExperienceDiscrimination and attempts at fraud
Ross C | Overall ExperienceKUDOS to Charles and Ryan for their customer service! Outstanding!
DONALD P | First ImpressionsVery good place and people. My storage was a bit leaky though. I did mention that to them and they said they put that in their notes and to let them know as soon as possible if there was any damages. So far I have found none but a couple wet plastic totes, which doesn't hurt anything.
Nathaniel R | Overall ExperienceThe two woman at the front desk were very helpful, informative, and performed with high standards in my opinion.
Donnie M | First ImpressionsStaff members and representatives have all been very helpful and understanding of had a lot of tragedy this trip and they were all very helpful and respectful along the whole way God bless each and every single one of you lost three of our fur babies along the trip and three days after arriving we lost my brother who come with us we had a suffering trip and U-Haul was there the whole way car broke down along the way and had to go back and get a trailer and tow it which took a tremendous amount of time and long mile to go back 200 miles for a trailer to drive 200 MI back the other direction to get the car and tow it in in U-Haul stuck by our side
Charlie B | First ImpressionsAccess to my unit is terrible. Where do I park? Do I really have to carry all my stuff from the parking lot? Or do I obstruct the path of the drop off location?
Jeffrey W | Online Move InI appreciate them going over and beyond for me
Stephanie M | First ImpressionsU-haul has been very generous and working with me and and my time of trouble With this move U-haul has helped me come out on top. As far as being able to try and find a place to fix our car and store our stuff.
Charlie B | First ImpressionsThe store staff are helpful and kind. I would recommend them to friends.
SANDI M | Overall ExperienceHours were less convenient when there were gates; everything has only gotten more convenient with time.
avery W | Overall ExperienceOur unit was smaller than we expected and we could not fit all our belongings in it. VALERIE was a savior and fixed the situation but the disconnect between corporate and location is less than helpful. The old truck bodies are poor condition and out of date. They are rusty and dirty and while we are there I'll use them because I'm stuck but we won't be back
Christopher G | First Impressions