The young lady in charge was very pleasant and able to quickly judge the good condition in which the trailer was returned. Great experience, and thanks to all involved!tim M.
Customer Reviews for U-Haul Storage of Klamath Falls
Pour nous contacter
Klamath Falls, OR 97603
(Across from the Grange Co-Op)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.GREGORY D.
Check in and return was effortless Staff was polite and professionalDavid W.
Le client n'a pas laissé de commentaire.DAVID ADAM R.
It was fairly cluttered and hard to get in and out of. Not the best site I have used.Donald M.
Le client n'a pas laissé de commentaire.DALE E.
The staff was friendly and helpful!MEGAN L.
Le client n'a pas laissé de commentaire.john C.
i wished that our local store answered their phone. When you call it goes to the call center.AMANDA H.
Le client n'a pas laissé de commentaire.Gale P.
Le client n'a pas laissé de commentaire.Rodney G.
Le client n'a pas laissé de commentaire.ralph/anthony h. | Premières impressions
I woul not do anything to improveJanice L.
Excellent customer service! I am so grateful for the help I received regarding a last minute emergency out of state trip.chloe V.
Staff was very friendly and helpful. Truck was in poor condition and dirty upon pickup.Dorthy K.
Le client n'a pas laissé de commentaire.Michael P.
Le client n'a pas laissé de commentaire.Trenton S.
Le client n'a pas laissé de commentaire.Rayline D.
Le client n'a pas laissé de commentaire.Craig D.
Dropoff was very quick, polite, & efficient.JERRY L.
Drop off was extremely easy. Attendant came out and greeted me right away. She did a quick once over of the truck and then signed off my paperwork. We were in & out in less than 5 minutes.RICKY M.
Great customer service, very polite and quick to complete our order when picking up and returning.Donette S.
The mobile app was difficult to check in and ultimately didn't work. The woman at the office was great!charissa T.
Make the rental cheaper.CURTIS H.
Le client n'a pas laissé de commentaire.Ruth S.
Le client n'a pas laissé de commentaire.Lawrence L.
Provide more equipment for this facility. They had to tell people that they couldn't help them with their rental needs.ROBERT BRUCE V.
Le client n'a pas laissé de commentaire.jodie A.
Le client n'a pas laissé de commentaire.RICK S.
Le client n'a pas laissé de commentaire.PEGGY B.
Make sure your equipment is road ready. I swear that thing was going to fall apart if we had to drive it any farther. It started to vibrate so bad if I tried to go above 55.Michele B.
The guy who took my calm for the reservation was so friendly.. used my name when talking to me felt more like a friendly conversation rather then a boring business call. Also amazing customer service in store! Very helpful upbeat girls! You guys are doing awesome and the truck rental was very affordable and easy!Brook H.
Le client n'a pas laissé de commentaire.Adrian E.
Not a thing,,, everybody goes outta their way to make you feel welcome an appreciative,,, Klamath Falls uhaul is the bestTonia P.
Le client n'a pas laissé de commentaire.ALAN C.
The location and people were nice and everyone was helpful.CHRISTOPHER T.
A bit disappointed when I got in the truck and could smell cigarette odor, then found a butt in the cup holder. This led me to believe the truck was not properly cleaned just checked in and parked. Service picking up was good, dropping off trying to check in it wouldn't allow me to upload a photo and just kept starting over.Paul N.
Le client n'a pas laissé de commentaire.Gayle C.
It's okay.Kent A.
It would be wonderful if UHaul would provide a pickup service: I have to find someone to drive me to Uhaul to pick up the truck or van and then to get home when done. I would be willing to pay a small fee for the ease of coming and going.denise B.
Great staff and great service!Troy M.
Fast, efficient check-in/out. Agents demonstrated professionalism and friendliness.Daniel H.
Le client n'a pas laissé de commentaire.Laura B.
Le client n'a pas laissé de commentaire.Kylr S.
Le client n'a pas laissé de commentaire.Jana G.
Le client n'a pas laissé de commentaire.STEVEN RANDOLPH B.
Le client n'a pas laissé de commentaire.Cassie C.
Make sure you have trucks where they are ordered from and dont make people have to drive 200 miles to get one and pay gas both waysEd M.
Le client n'a pas laissé de commentaire.Joseph W.
Friendly, efficient staff & great customer service. From call center booking, to Klamath Falls pick up & return. Highly recomended staff & equipment.paul W.
Le client n'a pas laissé de commentaire.Steven B.
Le client n'a pas laissé de commentaire.William T.
Great service and helpful.Brandon P. | Expérience générale
The staff was friendly and helpful. They called us to let us know the truck was ready sooner than expected.Barbara W.
Le client n'a pas laissé de commentaire.Joshua S.
This visit was one of the best experiences I have had. Great service, friendly reps, clean and well knowledgeable about what I needed.Misti B.
Le client n'a pas laissé de commentaire.Richard O.
Nothing. Excellent serviceKimberly Q.
Excellent service à la clientèle.Brannon K.
Le client n'a pas laissé de commentaire.Richard O.
Le client n'a pas laissé de commentaire.Tom S.
Absolutely, the best experience. Thank youJULIE H.
Le client n'a pas laissé de commentaire.Joseph W.
Le client n'a pas laissé de commentaire.Michael K.
The staff were great, they helped finding a storage unit to suit my move.Brandon P. | Premières impressions
Le client n'a pas laissé de commentaire.justin R.
Le client n'a pas laissé de commentaire.Pedro B.
Le client n'a pas laissé de commentaire.John E.
Le client n'a pas laissé de commentaire.Kory C.
Friendly and came right out to help.CHRISTOPHER T.
I don't like the online check in regarding checking for issues, i.e.damage. it is increasingly impersonal, although seemingly efficient, to do everything online, but checking for previous damage is neither . Crystal and Ty were human.and personable. The truck ran well and was well maintainedBruce K.
great personal friendly and very helpful. it's a pleasure doing business with the Washburn U-haul store!Rodrigo D.
Val and Crystal are the dynamic duo. Excellent customer service and knowledge beyond mostjanice C.
Le client n'a pas laissé de commentaire.Donna R.
Le client n'a pas laissé de commentaire.Ray C.
Except I got charged for an extra day but I turned it in a day earlyJodi D.
Excellent service, no recommendations.KRAIG K.
Horrible servicePatrick R.
Le client n'a pas laissé de commentaire.Ronnie W.
Pleasant and competent staff. Keep it up.Glenn S.
Le client n'a pas laissé de commentaire.Kevin H.
Le client n'a pas laissé de commentaire.Robert P.
What could you not approve on? First, the employees are extremely rude and not helpful. Two, tell people up front that the prices could fluctuate whereas my situation I was prepared for a certain amount an ended up paying 200 $+ more than expected. Three, timing is poor my boxes arrived late to my house to pack also when getting them dropped off at my new house. Oh, and I requested a call back on the 17th-18th of November and I'm still waiting. THIS IS THE WORST SERVICE IVE EVER HAD. I WILL NOT RECOMMEND UHAUL TO ANYONE AND WHEN PEOPLE ASK I STEER THEM AWAY.Eden M.
Le client n'a pas laissé de commentaire.Brian W.
Le client n'a pas laissé de commentaire.JASON M.
Le client n'a pas laissé de commentaire.David L.
Le client n'a pas laissé de commentaire.Ben S. | Expérience générale
Le client n'a pas laissé de commentaire.Mary C.
Le client n'a pas laissé de commentaire.JORJEAN FRANCES H.
Le client n'a pas laissé de commentaire.GARY O.
Le client n'a pas laissé de commentaire.Dennis M.
Le client n'a pas laissé de commentaire.Joseph M.
Le client n'a pas laissé de commentaire.KATRINA OLIVIA S.
Nothing Outstanding staff deserve a raise ! Had a problem with my trailer light SOLVED Great young men running to hell customers .ike meELEN V.
Le client n'a pas laissé de commentaire.Sara H.
Le client n'a pas laissé de commentaire.DENNIS M. | Expérience générale
Excellent, friendly and helpful service!Constance D.
The customer service is wonderful here! They go above and beyond. Very polite and knowledgeable.Robin S.
The women that always helps me there has excellent customer service and it a pleasure to deal withMichelle V.
This location was very busy and I could not contact anyone here by phone. Used the regional office in Eugene and all went well. Folks in Kfalls were very efficient and thorough. Paperwork was fast and easy and all the folks were very friendly and helpful. Could not expect any more.George S.
Le client n'a pas laissé de commentaire.LINDA ELAINE T.
Le client n'a pas laissé de commentaire.Charles K.
Le client n'a pas laissé de commentaire.yvette M.
Le client n'a pas laissé de commentaire.Roy C.
Staff was friendly and helpfulConnor S.
The staff was awesome! Very knowledgeable, friendly and helpful. Would definitely recommend.Robin S. | Premières impressions
Le client n'a pas laissé de commentaire.milan v. | Premières impressions
Le client n'a pas laissé de commentaire.Brent J. | Expérience générale
Le client n'a pas laissé de commentaire.ANNETTE A. | Premières impressions
The storage unit I rented was just an old box from a truck which was parked behind 2 concrete barriers. This made it inconvenient to pull a truck/trailer up to the unit and impossible unload/load straight into the unit/truck. Also, whoever came up with the bright idea of having a store lock in addition to the renter's secure discus lock, let me wring your neck. How is it that I can't access MY unit that I am renting outside of business hours? I have to go into the store to have an employee unlock my unit for me? Good business practice, uhaul. Great. Make it more inconvenient. Make them combo locks that the old man will never remember the code. I will never rent from this storage facility again and neither will my family or friends. I won't b*** and complain without providing some ways to improve. The staff were courteous and helpful. But the practice and policies from uhaul corporate that hinder your good people have to change. Don't put a double lock on the unit and get your people some real dang facilities.Kevin B. | Expérience générale
Everything went smooth . Always make sure u have reservations this place seems very busyJennifer R. | Premières impressions
We live in Klamath Falls and have used the U-Haul numerous times. We are always well taken care of. The office staff are friendly, professional, and very helpful. I will always recommend their serviceDave W. | Expérience générale
I was in a bind, I was way behind and I was willin to make a deal. U'Haul did a great job of helping us. We were in a jam and they got us a storage unit. Took excellent care of us. Merci.Dave W. | Premières impressions
Excellent evan r. | Premières impressions
I didn't notice any lights for the outside storage area and it's a bit dirty. This location isn't open with evening hours (closes at 7pm).Ronald M. | Expérience générale
No problems, as expected.Kathleen D. | Expérience générale
If it was not for Ben at this location I would never even consider renting or purchasing a thing from U-Haul ever again in my life. Corporate is terrible and don't care about customer safetytom d. | Expérience générale
I had issues with payments received and documented. I actually paid twice for transport to Virginia and was never reimbursed despite documentation on my part. Emails were never returned.Stuart T. | Expérience générale
Very nice customer service people. Returning truck was a breeze. In and out in 5 minutes.Susan G. | Réservation
Great staff and easy equipment rental. Going back for more soon.Allison W. | Expérience générale
Storage container very dirty. Belongings were covered in cobwebsAmy A. | Expérience générale
Great group of people. Amy the manager hardworking, problem solving stellar lady. Neat, organized, good communication.Angeline A. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!