Évaluations des clients U-Haul Storage of Longview

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of Longview

Cote générale :

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IRENE RENEE R.
Évaluation :

Do not charge me mioles that I haven't driven. That is theft.

MICHAEL G.
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Le client n'a pas laissé de commentaire.

JAMES ROBERT S.
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Le client n'a pas laissé de commentaire.

RICK W. | Premières impressions |
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I was told I had a unit reserved that matched the size of my moving truck, when I arrived they had 2 units reserved and neither were big enough for my size truck load.. I had no choice but to find storage else were to help fit my belongings

NELSON M.
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I'm not happy because I had to pay a extra $20 fee because I turned my trailer 15 hrs earlier I was not advised that when I start the rental, that's not fair.

Ann E.
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Return met expectations.

Nadara C. | Expérience générale |
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Unit was very small but was all that was available. The ceiling is just a piece of plastic that covers about half of unit and the rest is exposed nails and some kind of spray insulation or something. The hallways and unit were not cleaned or maintained. I'm not when the halls were last swept or mopped as they were filthy. The mouse or rat trap was very large and kept falling apart. Access into the unit was horrible. Only one door usable when we arrived and so had to move things hundreds of feet down a narrow hallways then to the left and the units door swings out so you have to close it to get past it then open it and try and angle your larger belongings in. When moving out there was water dripping down from the roof in the hallway just a few feet down from my unit. This place is in serious need of maintenance, upkeep, and repairs. Would not recommend at all.

Gary F.
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Great customer service, friendly, quick pickup and drop off.

Heath T.
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The Longview location is AWESOME! The people there are great. The only problem I had was with self check in. I understood I had to check in with my mobile device. Worst experience ever. Took me 45 minutes to finally get truck. If I didnt have people waiting on me I would have bagged the whole thing. I will never check in through mobile again. AGAIN PEOPLE AT LONGVIEW LOCATION ARE THE BEST!

Catherine B. | Online Move In |
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Le client n'a pas laissé de commentaire.

ABIGAIL P.
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Le client n'a pas laissé de commentaire.

PETER J.
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Young kid that was there told us it would be too busy to get our rental truck early the next day because they would be too busy. Not the case at all.

barb D.
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They were so helpful I needed more time to unload and they let me return it almost 2hrs late. That helped me out so much. Thank you

JULIE S.
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You customer service was excellent.She was so very nice

SHEILA FAY P.
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We didn't receive any paperwork, for proof of insurance.

chuck e. | Premières impressions |
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Everything went smooth, staff was very helpful with everything

Donald B.
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Very professional and helpful.

HENRY BERT H.
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Have the printers working so that the customer can get a printed receipt to have a record of the transaction in the truck with them.

Colleen h. | Premières impressions |
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Staff was helpful and friendly. We got a brand new storage space. Very clean and secure.

JAY D.
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Le client n'a pas laissé de commentaire.

tiffiney k. | Expérience générale |
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Overlock should be removed the day customers pay rent. Customers should NOT be allowed to live in units or block doors when others are trying to go in their unit. There’s often kids playing in between buildings while parents do god knows what in their unit. I urge you to look at NW self storage in ridgefield and camas That’s how a facility should look and be run. I don’t feel unsafe accessing my stuff. Staff is helpful and never rude. Property is clean

Daniel C.
Évaluation :

The employees and the location were fine, but the employee claimed that I was required to return the motorcycle trailer that I rented, and that was a massive hassle. Having to tow all the way home, then drive all the way back to Longview to return the trailer, and then drive home again was frustrating and time consuming. I dont see why I couldnt have left the trailer at another Uhaul location, like every other piece of equipment Ive ever rented

TRACY S.
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Customer service was great, fast , and friendly. Thank you

RODERICK EUGENE B.
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Le client n'a pas laissé de commentaire.

Joshua F.
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Better access to storage...

SHAWNA M.
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Le client n'a pas laissé de commentaire.

Jeffery T.
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Le client n'a pas laissé de commentaire.

Lee C.
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Le client n'a pas laissé de commentaire.

SPENCER S.
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Great customer service and super friendly staff.. Staff was very friendly as well as very Helpful!!

ROBERT B.
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Keep up the great customer service! I went maybe 5 miles over due to a road closure detour. It was less than a $4 fee. Truck was ready to go when I got there, and the representative was very friendly. 💯

Sharlene M. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Robert S.
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My experience was top notch, the young man who helped us with our trailer rental and light problem was very helpful and courteous and went above and beyond to make sure everything was safe and secure. Hats off to Uhaul Longview.

RICHARD L.
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Le client n'a pas laissé de commentaire.

AMY S.
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Really 87 cents went over 2 miles.

MATTHEW LEWIS K.
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Le client n'a pas laissé de commentaire.

Michael P.
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Le client n'a pas laissé de commentaire.

Starr H.
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Le client n'a pas laissé de commentaire.

Ronald W.
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No improvements needed at this time. Friendly, knowledgeable, and efficient staff. And YES, I was a real customer. I did not know these folks beforehand.

jenny P.
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The truck was nice and clean it was good but I did not realize that the U-Haul closed at 5:00 until after all the paperwork was done and we are ready to take the truck so we only have the truck like maybe for 4 hours and so we really didn't have enough time to do anything with the truck it would have been nice if we could have dropped the key off after closing hours so then I would have felt like I got my money's worth

JUDITH ANN W.
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Le client n'a pas laissé de commentaire.

Darren E.
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Le client n'a pas laissé de commentaire.

AARON B.
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Keep doing what you do!

KIMBERLEY B.
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Le client n'a pas laissé de commentaire.

Michael B. | Expérience générale |
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Staff at this site were professional and friendly. I never had any issues. I would use this location again. The prices were reasonable and I never had to worry about my belongings.

Robert F.
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I always expect a smooth and friendly customer experience when going to u-haul, and this location provided just that. The employee who helped me was incredibly friendly and had me on my way in no time.

Collin M.
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Le client n'a pas laissé de commentaire.

Jason B.
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Wipe up and clean out your trucks when they get retired. I think its part your job especially in this day of COVID My truck f Was filthy and not toped off with fuel

TEAGAN G.
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Le client n'a pas laissé de commentaire.

Lacey D.
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The store was very busy during our visit. The employees were hustling and working hard to get everyone taken care of. Wesley was very helpful with getting us checked out and hooked. Thank you!!

STEVEN T.
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Charge what your quote was.

Kandi F. | Premières impressions |
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I apologise... Last night I was supposed to meet my ex there at 4..to move my belongings out of his storage into mine but he didn't show until 9:30. I went out at 9:58? Then thought i left my bank card by storage door entrance. . And by the time I got to the gate..it was 10:00 on THE NOSE. And I had to lock my bike up by a inside pole.. And jumped the side gate... SORRY lol

FRANCISCO JOYA G.
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Le client n'a pas laissé de commentaire.

Christopher C.
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The manager Amber was very helpful and made this all much essier for us.

ALYCIA D.
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Le client n'a pas laissé de commentaire.

Dani D. | Expérience générale |
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Taking advantage of their offer for a free unit with a truck rental was a huge money saver. Just be aware the rent is due 30 days from move in, not the end of the month.

Joanna M.
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Both locations were great. The truck itself ran well and was clean. My only complaint is that a lot of water got into the truck and multiple items ended up pretty wet, including 2 queen mattresses.

Derek C.
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Le client n'a pas laissé de commentaire.

Wiley P.
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Le client n'a pas laissé de commentaire.

Ron J. | Expérience générale |
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Everyone was very helpful and very friendly. They all know exactly what customer service is all about. Went above and beyond to help.

David B.
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Le client n'a pas laissé de commentaire.

Shane A.
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Le client n'a pas laissé de commentaire.

Christine H.
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The employees were great, but U-haul policy is terrible. I had to pay for three days truck rental and insurance for a one day move. I won't be renting from U-haul again.Then to add insult to injury I was billed for an extra day. Done with U-Haul.

DAVID BRIAN J.
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Le client n'a pas laissé de commentaire.

JOSEPH R.
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Le client n'a pas laissé de commentaire.

William W.
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Everyone was very kind and courteous

ROBERT B.
Évaluation :

GOOD CUST RELATION

Keith G.
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Le client n'a pas laissé de commentaire.

DEREK N.
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The trailer I rented was pretty old and crusty but it worked fine

DAVID T.
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Le client n'a pas laissé de commentaire.

Donna H.
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They were friendly and helpful, I didn't have to wait at all. Would definitely return to this location.

Jacob F.
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Le client n'a pas laissé de commentaire.

Brent S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

brian s. | Expérience générale |
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Le client n'a pas laissé de commentaire.

brett s. | Expérience générale |
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Le client n'a pas laissé de commentaire.

ALLEN ROSS S.
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Le client n'a pas laissé de commentaire.

david J.
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Everything and everyone was just right. Friendly and polite employee's, knowledgeable, and helpfull

CHRISTOPHER P. | Premières impressions |
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Everything was quick, cheap, and easy. Amber was extremely helpful and did her job proficiently. I appreciate employees like her and she should get a raise🙂. Couldn't have gone any better. Thank you!

RANDY DEAN R.
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Le client n'a pas laissé de commentaire.

heather S.
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Le client n'a pas laissé de commentaire.

jc w. | Expérience générale |
Évaluation :

I have in the past I do now and I always will recommend you haul to all of my friends and family who need storage or to borrow a truck trailer or tow dolly I have had excellent experience every time I have ever gone through U-Haul thank you

ANDREA S.
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Le client n'a pas laissé de commentaire.

anne B.
Évaluation :

Everything went smooth Staff was very friendly

RICHARD M.
Évaluation :

Question additional charge of $39 for another day of rental. Picked up on 11/21/20 at 7:23am and returned at 11pm on the same day. Not sure how two days of rental charges can be charged for one day of use. Sounds like Uhaul is gouging customers for additional charges, makes me want to make my next rental truck at the competition and to encourage all my friends and associates to do the same.

Timothy M.
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Le client n'a pas laissé de commentaire.

Mike C.
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Le client n'a pas laissé de commentaire.

Mechele l. | Expérience générale |
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None

KATHRYN W.
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Le client n'a pas laissé de commentaire.

Christopher V.
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Friendly staff and service was quick and easy. It helps when you use the on line service and check in before pick up, Thanks for everything.

JANICE B. | Expérience générale |
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Amber is amazing even through a very rough year she was very helpful and understanding.

jon n. | Expérience générale |
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They're Fantastic ,, The greatest ever in my life,,,

dean M.
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Le client n'a pas laissé de commentaire.

hunter Y.
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When I called to make a reservation the person I talked to had an attitude with me that I didnt understand and was kinda rude. When renting the vehicle the tank was not full and although i understand i should have marked how much the tank was at I was charged 17 dollars for 4 gallons of gas, now that is expensive and really surprising that uhauls are so has inefficient when I only drove 25 miles in total. The tank was not full, yet I was charged for it anyway. When I brought that up I was told I could fill it myself or eat the fee.

scott V.
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Le client n'a pas laissé de commentaire.

RICHARD P.
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Nothing

ROBERT E.
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Le client n'a pas laissé de commentaire.

Ian H.
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Le client n'a pas laissé de commentaire.

Ryan S. | Expérience générale |
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10$ extra for 24 hour access. that's a crock of _hit.

Cody S.
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I was very pleased with my experience renting from this UHaul location. The employee who helped me (Maria) was very helpful and made sure I got the moving van I had reserved.

Thomas G.
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Fee transparency

Kevin C.
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Le client n'a pas laissé de commentaire.

joel m. | Expérience générale |
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Le client n'a pas laissé de commentaire.

RONALD O.
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Everything was great. I have used this location many times and will continue to do so. Never had a bad experience. Always good.

GARY G.
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Le client n'a pas laissé de commentaire.

John R.
Évaluation :

Stop requiring masks, it's not a law!

Jeremiah J.
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Le client n'a pas laissé de commentaire.

ERIN A. | Expérience générale |
Évaluation :

I found a unit closer to my home. You guys were great! Thank you

MICHAEL J.
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Le client n'a pas laissé de commentaire.

MANDY C.
Évaluation :

People are always very friendly and helpful

Sandra S.
Évaluation :

all good

RENEE ANNE L.
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Le client n'a pas laissé de commentaire.

CHRISTOPHER C.
Évaluation :

Our move was done by pros, who needed a truck. They picked up, U-Haul called to verify, etc. Seamless.

JONATHAN DEAN L.
Évaluation :

Larger trucks available but understandable with all the current issues

todd o. | Premières impressions |
Évaluation :

Easy and convenient. The facilities are well kept. And the staff is helpful and friendly.

FREDERICK R L.
Évaluation :

Your focus on customer service is apparent! Bravo, I use Uhaul both professionally and personally. The Longview location are superstars! I do get good customer service most everywhere from Uhaul, the Longview crew is a cut above. My compliments to the management and of course the team.

ELIZABETH S. | Expérience générale |
Évaluation :

Staff was very accommodating & friendly. Was in & out of there quickly.

SHELLY DENISE A.
Évaluation :

Le client n'a pas laissé de commentaire.

Sara J.
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Le client n'a pas laissé de commentaire.

Marc A.
Évaluation :

When I got the enclosed trailer home it reeked like someone was smoking pot inside. I took it hunting and had all my gear in it. I told the person when I turned it in that I would like a discount off my bill.

David G.
Évaluation :

After my experience I will go out of my way to make sure no one I know EVER use uhaul ever again!! I'm telling everyone the truth! They rip you off with hidden fees and charges !!!

Joshua B. | Premières impressions |
Évaluation :

I applied for a unit. The staff made things really quick and simple I was able to get everything moved in on the first day. Really convenient

DAVID G.
Évaluation :

I'm being charged for dropping of a uhaul Truck off at uhaul? How is it the wrong one? ITS UHaul!! This makes NO SENSE! If this is a rule your company should change it, after this experience I'll never use uhaul again!

KRISTIN S.
Évaluation :

Le client n'a pas laissé de commentaire.

dustin W.
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Le client n'a pas laissé de commentaire.

andrew T.
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Le client n'a pas laissé de commentaire.

FREDERICK R L.
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Le client n'a pas laissé de commentaire.

Nadara C. | Premières impressions |
Évaluation :

Most miserable move in at a storage ever. Only one door that could be used and it was way far from my unit. I was told 64 over the phone for the unit and upon arrival told 99. It was a very tight area to maneuver a 26ft uhaul. The only door that was allowed to be used locked and said that I wasn't signed in so had to go out and sign in again then trek all the way back and down the long long hall to put the lock on. The floors were filthy and the huge rodent poison trap kept falling apart. All around will never suggest this place for storage. The ceilings in the units are all exposed nails and spray insulation with a flap of plastic over about half of the unit.

Rachael S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Julie H. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Storm J. | Expérience générale |
Évaluation :

I would recommend U-Haul to those needing a storage facility or any moving equipment needs. The staff was always friendly and helpful. I would like to thank Amber Orr especially, I was always greeted with a smile. Thank you. Storm Johnston

Tracy C. | Expérience générale |
Évaluation :

Almost no lighting near our unit. Had to bring a flashlight to see.

jennifer f. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

brian b. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Judith A. | Expérience générale |
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Le client n'a pas laissé de commentaire.

shawna s. | Premières impressions |
Évaluation :

The staff is great. I watched one clerk deal with a very very very obnoxious customer and towards the end not even the most experienced worker would have been able to keep their cool. But she was calm and didn't even show a hint of irritation even though we all knew it was there. My problem with this facility is the fact that for one there is no elevator to the second floor. What if you have really heavy items. There should be something in place. My second concern is the second story storages on the second floor. Climbing those rickety stairs with heavy objects is a unbelievably dangerous and unnerving task.

christopher m. | Premières impressions |
Évaluation :

Super friendly

CRAIG L. | Premières impressions |
Évaluation :

Very friendly, helpful, & fast check in . & return of equipment. Definitely would recommend them.

Kennedy M. | Expérience générale |
Évaluation :

Almost impossible to reach by phone. Not very helpful staff. Nothing but problems with access codes and things because people didn't bother to set me up properly. My storage unit leaked and the resolution was to use tape to hold the sagging insulation material up.

vicki b. | Expérience générale |
Évaluation :

Was only there 3 months but everyone I had contact with were very respectful and professional. Would definitely recommend.

heather w. | Premières impressions |
Évaluation :

Staff was friendly and helpful. Was a very quick process to rent a unit.

Martin M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Henry N. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

ray v. | Premières impressions |
Évaluation :

They were very helpful with everything and very polite thank you

Amir M R F. | Expérience générale |
Évaluation :

Friendly service. Thank you

Kelli S. | Expérience générale |
Évaluation :

I will only do business with them

STANLEY R. | Expérience générale |
Évaluation :

We needed to temporarily store some extra furniture and found just the right place at UHaul. Great staff, easy access and it was clean.

Kaite S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

anna o. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

Judith L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Brayden D. | Premières impressions |
Évaluation :

Very friendly and flexible

TERESA S. | Premières impressions |
Évaluation :

na

Nancy L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

craig w. | Expérience générale |
Évaluation :

thanks for letting me use your facility to store my stuff while I was in the moving transition. Thank you for helping move my stuff from one unit to another I really appreciate it...

Cheyanna S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

ed b. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Josh R. | Expérience générale |
Évaluation :

Helpful staff

steven g. | Expérience générale |
Évaluation :

The check-in/check-out system using the card is really a pain. There's also homeless people in the buildings with their stuff everywhere. I moved my stuff to Iron Gate Storage which is way better.

craig w. | Premières impressions |
Évaluation :

Thank you for all your help with me getting me a bigger storage unit & using a truck to move it I really appreciate it very much....You guys Rock!!! Thank you again!!!

amanda r. | Premières impressions |
Évaluation :

Very honest and respectful!

Dawndi M. | Expérience générale |
Évaluation :

.

BILL C. | Expérience générale |
Évaluation :

I found most of the staff friendly, helpful, and polite. I have been a customer off and on for 30 years, and under Amber's supervision at U Haul , I have never had a single reason to complain.

Joseph W. | Online Move In |
Évaluation :

Thank you for leaving the lock inside the unit!

Alan S. | Expérience générale |
Évaluation :

Everything was fine.

raynelle s. | Expérience générale |
Évaluation :

The best u haul in town..no matter how busy, you recognize each person. Your help is forever grateful in making my transition so easy...thank you.

raynelle s. | Premières impressions |
Évaluation :

No matter how busy, you make each person feel appreciated and welcomed. My needs were on your radar, I called everyday for a larger unit..and rec'd notice in between my calls. Happy new year to us

lynn d. | Expérience générale |
Évaluation :

Worked well for us! Thank you!

James W. | Premières impressions |
Évaluation :

Staff were quick to help. Thank u.

renee m. | Expérience générale |
Évaluation :

Very helpful in person, as well as when I called. Each staff member had the answer I was looking for, and I spoke with I believe 3 or 4 different ones. Very happy customer, Renee McBride

CRAIG W. | Expérience générale |
Évaluation :

great place to store stuff & what not but the price I could not afford anymore

donald b. | Expérience générale |
Évaluation :

It was good!

Steven N. | Expérience générale |
Évaluation :

Outstanding! Very professional, courteous and helpful! Extremely willl run site. Thank you for your support! S. Noce

dani b. | Premières impressions |
Évaluation :

The facility was super clean an taken care of but the employee that I worked with had sour attitude. I just suggest bringing up better customer service and stress it to all employees.

Pamela M. | Expérience générale |
Évaluation :

*

terry c. | Expérience générale |
Évaluation :

Nice an friendly

barbara p. | Expérience générale |
Évaluation :

Hallways were automatic lighting but the lights would go out while I was working inside my space and I would be in the dark until I went out in the hallway and triggered the auto switch. Not safe.

christine b. | Expérience générale |
Évaluation :

I have rented a space from them twice in the last 2 years and have never had any problems with them.

Michael S. | Expérience générale |
Évaluation :

All staff is very helpful and friendly .We will use Uhaul in any future moves or storage needs .

Tim W. | Expérience générale |
Évaluation :

While the staff and actual storage room continued to be very good, the access gate has been disabled for several weeks. This reduced security and caused inconvenience. No indication of repairs planned

BRYAN B. | Expérience générale |
Évaluation :

I paid rent for 10 years, all the rate hikes, paid the ridiculous late fees when i was late. In all over $6000.00 and they wouldn't refund my July 2019 rent when we moved out on the 1st.. FU uhaul!!!

samuel p. | Expérience générale |
Évaluation :

Thank you for your wonderful service. We were very pleased with our units.

tasha u. | Expérience générale |
Évaluation :

I think if someone emails you that you should email back I told you when I could pay and you still charged me the 20 fee so instead of paying 29.95 I had to pay 49.95 so I packed my stuff up and left

cynthia g. | Expérience générale |
Évaluation :

I've had this storage unit for many years, and have had a very good experience every time I've go e to the site. Thank you for taking care of our storage needs.

JANICE C. | Expérience générale |
Évaluation :

U~haul is great!

Gretchen P. | Expérience générale |
Évaluation :

the staff has been exceptionally helpful no matter what I have been asking. I have recommended them to several others

Patricia C. | Premières impressions |
Évaluation :

Everyone was very helpful. We had an at ease travel. Made everything great!

charlotte p. | Premières impressions |
Évaluation :

Customer service representatives top notch/ in helping me understand everything they r quality 10 employees/ prices excellent and affordable thank you

James H. | Expérience générale |
Évaluation :

very professional!!!!!

Javier R. | Expérience générale |
Évaluation :

Take cared of my every needs

adam s. | Expérience générale |
Évaluation :

They will raise your rates every 6 months until you are forced to close the account. I asked 3 times in 2017 to have due date changed. Eventually told process was so complicated that manager refused.

Steve M. | Expérience générale |
Évaluation :

Everything was good, friendly, helpful staff no problems.

RHONDA G. | Premières impressions |
Évaluation :

They are always very helpful.

RHONDA I. | Expérience générale |
Évaluation :

The staff and services at this location are amazing. They go above and beyond! Thank you for the many years of professional & caring services, it has truly been appreciated

jeremiah w. | Expérience générale |
Évaluation :

Where very helpful

Christine W. | Expérience générale |
Évaluation :

My box arrived from Denver split out at the back bottom corner and no one why? Asked if maybe it had been dropped? “No it wasn’t dropped”. Then why is it splitting? “We don’t know”. Ugh!!

Steve M. | Premières impressions |
Évaluation :

Everything great no problems.

Alexa shyann M. | Expérience générale |
Évaluation :

Our unit got broken into, and amber was amazing. The staff was trained, sympathetic, and understanding. They went above and beyond to help us out.

kimberly b. | Premières impressions |
Évaluation :

Very helpful and great customer service

lynda c. | Expérience générale |
Évaluation :

I would give the facility an excellent rating except for the homeless hanging around. It was explained to me they could be there during open hours, but it's still a very uncomfortable feeling.

ROBERT T. | Expérience générale |
Évaluation :

Everything was great! 15 years of service and no issues!

Todd L. | Expérience générale |
Évaluation :

Amber is the best ever!

daniel b. | Expérience générale |
Évaluation :

largest in area, convenient location and easy entrance access.

Ginny K. | Expérience générale |
Évaluation :

The ladies that came up from Vancouver were amazing! Kind and flexible! Can park on a dime and always cheerful!

Robert P. | Expérience générale |
Évaluation :

At the Longview UHaul, I encountered specific problems with the morning cleaner, which have been documented. However, the mgmt., especially Amber, were very responsive and treated me very well.

Ginny K. | Expérience générale |
Évaluation :

I used the UBoxes, meeting my needs well. The ladies who delivered, picked up and moved them were exceptional. They were kind, flexible, great at parking the boxes in the smallest space! Great!!

KRISTINE M. | Expérience générale |
Évaluation :

Great customer service. I've used this facility once or twice before and have always found the facility clean and well maintained. Staff is courteous, friendly and professional.

scott s. | Expérience générale |
Évaluation :

Overpriced. Employees saw me as a burden.

rob b. | Expérience générale |
Évaluation :

Thanks for a great experience!

PEGGY G. | Expérience générale |
Évaluation :

Everyone very nice and friendly and helpful when I needed any help thanks to each one of you

Ed S. | Expérience générale |
Évaluation :

Your truck/fork lift delivery team is the absolute best.

steve p. | Réservation |
Évaluation :

Great experience on both ends. Agents very nice many thanks to Joseph Lynnwood and CJ in Longview. Ive always used UHaul and will be a loyal customer for life. Sincerely, Steve P.

Fred W. | Expérience générale |
Évaluation :

Great deal of confusion in your organization had someone show up to pick up before I was ready even though I had spoken to several representatives clearly sating that I would notify when I was done.

PHILIP D. | Expérience générale |
Évaluation :

Staff was very helpful. Convient location. Affordable units

Eric C. | Expérience générale |
Évaluation :

The pods were awesome!

raymond l. | Expérience générale |
Évaluation :

Ii was very pleased with both the staff and the facility

tracy h. | Expérience générale |
Évaluation :

A bit spendy for the 5x5x8 but everything else was perfect. Thank you. ☺️👍

Edna H. | Expérience générale |
Évaluation :

Staff at Uhaul of Longview (Oregon Way) is always friendly and helpful!

jasmine t. | Expérience générale |
Évaluation :

Very friendly will miss having a storage

sarah h. | Expérience générale |
Évaluation :

I never visited the Longview storage facility; I had the u-box delivered straight to my home. Serve was great!

renee j. | Expérience générale |
Évaluation :

Great

Caleena P. | Réservation |
Évaluation :

Very accommodating on short notice. Road Side assistance (Carl's Towing) was speedy and friendly.

mary g. | Expérience générale |
Évaluation :

I was out of the storage on the July 8th and I was there and checked out and they really didn't and I was payed ahead and the person that waited on me didn't check me out you owe me money

lauren j. | Expérience générale |
Évaluation :

This is an exceptional UHaul facility!!

John W. | Réservation |
Évaluation :

Horrible guest service and treatment over the telephone. Customer service representatives on the corporate level helped out a bunch though. Though I did get charged for a furniture dolly. Never got.

Shannon M. | Expérience générale |
Évaluation :

It was very stressful and unorganized. I don't have enough room in this box to give you a detailed description of everything that went wrong, which makes me feel like you don't care about my feedback.

LAURIE D. | Expérience générale |
Évaluation :

Great device

kathy b. | Expérience générale |
Évaluation :

A little disconcerting to have rates increased two times in 6 months. I understand the issue, however should have considered when increasing the rate the first time.

lewis r. | Expérience générale |
Évaluation :

Will be returning to rent trailer to complete our move from California. You giys have been wonderful.

kenneth h. | Expérience générale |
Évaluation :

Staff was great. Service was above the norm. Will use again.

patsey kay h. | Expérience générale |
Évaluation :

The staff I dealt with was courteous and friendly. I would recommend it to any one seeking storage.

Karen S. | Expérience générale |
Évaluation :

The reservation line sent me to the wrong location for the truck and the storage unit. The hours for storage between locations differed significantly. Closing at 7 or 8 pm is too early for storage.

Non reviews have been submitted for this location.

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