Évaluations des clients U-Haul Storage of North Jackson

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of North Jackson

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Harrell H. le

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location changed / pick up time changed / no notification truck was in / got notification truck was not going to be available and was moved out which was a false notification in short a very bad experance and milage was bare minimum from pick up to drop off not packing and unloading location and then to pick up truck location to drop off location.

Dion S. le

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Le client n'a pas laissé de commentaire.

Ebony K. le

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Le client n'a pas laissé de commentaire.

Lance W. le

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There’re always nice and pleasant!!

Henry M. le

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Extremely helpful and excellent customer service! If I ever need storage again in the area there will be no guess to where I'm going.

Hubert T. le

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I am satisfied!

Daryl H. le

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Le client n'a pas laissé de commentaire.

Shawna M. le

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I made a reservation days ahead of time for a convenient location to our storage room since we had to drive straight in from another state. We still had to drive 25 minutes out of our way to pick up rental.

Sherreta A. le

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Le client n'a pas laissé de commentaire.

Terris H. le

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Le client n'a pas laissé de commentaire.

LaKisha B. le

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They were totally awesome

Alexander L. le

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Le client n'a pas laissé de commentaire.

Vanessa B. le

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I like this location but on yesterday I had the worst experience ever in my 3 years coming to this location I have never had a dispute on my bill when bringing my van back but on Saturday September 21, 2019 I had an issues with my mileage it said I went 30 miles when I only went 17 miles and in questioning my bill the manager was called on the phone and said she checked the van in and the mileage was correct and if I did not pay she was going to band me from the store if I did not pay with you being a manager she did one time said she apologized and she would check into it on Monday to a loyal customer no she said I was going to band from rental from rental I was very disappointed on the manager response because it could have been just error on the check in or check out process the at the time the manager had an opportunity to protect the customer as well as her associate that was on duty but that did not happen and as far as the associate that was duty this young lady began to yell at the top of her voice and tells me to leave the store and she was having a very bad day and she is about that life and she would drag me all the god damn parking lot she will beat my mother fucking ass it just saddens me that Uhaual would employ someone that would threaten a customer like that my experience this time was horrible just because I put my trust into Uhaul right now it not about me being overcharged it about the people that work there being very unprofessional and could handle the situation differently I was very disappointed

Mary P. le

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Everything was wonderful!!! No complaints!! Thanks

Don F. le

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Incredibly nice representatives, but the facility is very small, in a depressed part of town.

Joseph F. le

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The truck I rented was nasty dirty

Penny K. le

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Le client n'a pas laissé de commentaire.

Vanessa B. le

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Friendly staff

Marvin W. le

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Amber is the best

Michael G. le

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Everything was great

Jason P. le

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Make sure U-haul keeps the same great staff. I want to thank Jasmine for her great attitude and terrific customer service she's the best and thanks to her i commit to always using U-haul for any of my moving or storage needs.

William D S. le

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Le client n'a pas laissé de commentaire.

Charles R. le

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Le client n'a pas laissé de commentaire.

TyKera M. le

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Le client n'a pas laissé de commentaire.

Devona K. le

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I don't think any changes are necessary. Customer service is excellent, staff is very knowledgeable and everyone I had the pleasure of meeting treated me as if I were a dignitary or royalty. I have been using that facility since 2003. Please don't change anything.

Dorothy L. le

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Le client n'a pas laissé de commentaire.

Mark D. le

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Le client n'a pas laissé de commentaire.

LaShune H. le

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Le client n'a pas laissé de commentaire.

Lashune P. le

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Le client n'a pas laissé de commentaire.

Rodravius H. le

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We had a huge misunderstanding whether the mileage on the truck was 4820 vs 4802. It may not be a big deal for some but for a college couple who’s living on a budget, we can’t afford to just give our money away. ESPECIALLY when we know we didn’t use extra miles. The general manager was no help at all and her attitude was very poor. To avoid future incidents, I suggest the manager and employees be obligated to take visual images of the trucks and their speedometer and document it properly.

Samuel W. le

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always great customer service at this Northview Location.

Mary H. le

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Le client n'a pas laissé de commentaire.

Kerry M. le

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Le client n'a pas laissé de commentaire.

Dexter N. le

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Young lady at this location to Amber it's very nice and very professional always helpful I rented a trailer I needed an extra day it never has been a problem one of the local reps from reservation department call and told me that they needed to trailer back it wasn't a point about that name of the trailer back was the nasty attitude that she had I run a lot of trailers from U-Haul and I think that was very unprofessional because Mom if I keep an extra day I know I have to pay to use it sometime the trailer don't get off loaded the same day so I have to pay for extra day she said that the trailer had a reservation on it and it needs to be in by 8 that morning so whoever the young lady was she gave me a name but I can't remember what she need to be retrained thank you

Henry M. le

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Very happy with the service!

latasha t. le

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They lost my reservation twice..so I didnt get it right until the 3rd time.

David B. le

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Very helpful and professional

Andy C. le

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I’ve used several different u-haul locations. the manager and staff here are AWESOME! Their personalities made me feel appreciated and if the need arises they will be my “Go-to” people.

Yeong K. le

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Thanks for the prompt and courteous service.

Andy C. le

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Love the manager!

Andy C. le

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Love the manager!

Andy C. le

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Loved MRS Jobert and her team!

keyandra p. le

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Very nice employees. Both employees I met were helpful, informative and courteous.

Reba J. le

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Excellent customer service

dorothy h. le

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This was the worst moving experience I've had in my life. From the storage and the truck. You have some of t worse reps in that store. Never again. Nobody would even try to help me.