Customer Reviews for U-Haul Storage of North Jackson

2 614 évaluations

4181 Northview Dr   Jackson, MS 39206
(N Of Meadowbrook Rd)

(601) 368-9323

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(601) 368-9323

4181 Northview Dr
Jackson, MS 39206
(N Of Meadowbrook Rd)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

christopher G. 
Évaluation :
3

They can try to honor a receipt received from another state for a gas credit of $65 that was suppose to be refunded and wasn't. Instead I was told by rep that she did not know what Oklahoma does but Miss does not do that. I think that was a total disregard for customer service. She did not even look at my receipt.

DORIS T. 
Évaluation :
4

I didn't realize till we started loading the truck that the dolly I had rented was not included in the truck. So be sure to double check for things like that.

Jordan L W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW T. 
Évaluation :
5

Good staff. Great service at this location. I recommend them for a raise !!!

Keith J. 
Évaluation :
5

The equipment was clean but the truck had zero acceleration and we were glad we were not on the highway and only moving within the neighborhood.

Cecilia B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eddie W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RODNEY L. 
Évaluation :
3

Not cosmetically very inviting and place is small and cramped but the woman who closed me out was very personable and the process was very smooth.

Michael M. 
Évaluation :
5

Just a little difficult on returning on line

GREGORY P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin P. 
Évaluation :
5

Great experience

Kenneth G. 
Évaluation :
5

Excellent service à la clientèle

Jasmine C. 
Évaluation :
1

I am been over charged for fuel and I wasn't told about a link for fuel , I was told to return on 1/4 of a tank

Lakeisha E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NEWYLIA H. 
Évaluation :
5

The truck was clean but the only complaint I have is the truck was soo loud and annoying due to someone stealing the Catalyze Converter. You all need to put up cameras and fence the property with razor wire to prevent these people from stealing. Customers and others should not have to deal with this.

Alisha W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jasmaine H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittney G. 
Évaluation :
5

Everything thing I saw was nice

GREGORY P. 
Évaluation :
5

Rien

Cozeta C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sacia D. 
Évaluation :
5

A very good experience

TONY M. 
Évaluation :
4

All service was appreciated.

melissa W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen B. 
Évaluation :
5

The truck was clean but there were a couple of issues with the ramp on the truck.

Michael G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce L. 
Évaluation :
2

The truck seemed to have a transmission issue the entire time. I do believe this is why the vehicle used over 70 dollars in fuel while I had it. It also had a cigarette ashtray that had not been cleaned and obviously been used. This made the vehicle have an unpleasant odor.

Jimmy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Travis F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

beatrice N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maxine B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FORREST G. 
Évaluation :
4

They could be back. Give them a soda,!!

Ricardo B. 
Évaluation :
2

Vehicle was on empty, had to rent an appliance dolly because they didn't have a regular dolly and it was tremendously heavy and hard to deal, other company provided a lock for their truck but we would have to buy one for this location truck and there check in system is horrible with incorrect charging information and had to provide everything that I had already done online so that makes it redundant and lastly they take a while to do a check in and send final invoice only after calling to get one

Dorothy E. 
Évaluation :
5

Some clearish oil leaked on the driveway of the final destination. Not thick, but oily feeling. 12x3 inch area. Might need to get that checked before another rental.

Mary D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FUNTELLA W. 
Évaluation :
5

The return process was very difficult. The site would not let me do my return because they callus to find my location and also I called the 800 number and had to wait 50 mins to talk to someone at the same time I tried to do the live chat and also had to wait 20 mins to still get no real help. That location part need to fixed

YARDREIKA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Pradeep H. 
Évaluation :
5

All good no problem.

Jacqueline C. 
Évaluation :
5

From start to finish our Uhaul experience was great.

MICHAEL K. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Tameya N. 
Évaluation :
1

Rudest management I have ever dealt with. The lady at the front desk was nice, I needed a manager to resolve my issues. The manager took 2 hours to show up. The manager wouldn't get off of her cell phone once she arrived. When an issue with the door to the storage room prevented me from accessing the storage room, the manager got the door to open 2 feet the she left the premises. I had to crawl under and manually remove the locking mechanism from the inside to open the door. Worst experience ever. I will be using a different provider for all future rentals and storage needs.

lewis H. 
Évaluation :
5

Always have a great experience

TONY M. 
Évaluation :
5

No improvements needed because personnel exhibited total excellence in knowledge of rental equipment, showed interest and concern for customer's needs, and made the customer feel appreciated. Complements to Dray ( I think that was his name).

John M. 
Évaluation :
1

We rented a van 2 days ago and brought the van back a few hours early . Well today I got a call from Jasmine saying it was brought back late. I explained to her the we were in fact early. She remembered me and said I don't know what I was thinking. As I began asking for other things she hung up in my face. Called me back still sounding unprofessional. I going back to ensure she doesn't over charge me!

fredrick S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Demonparis W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alyhia D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Krista D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles H. 
Évaluation :
1

When we first came into the office we were turned away despite the fact that at least 5 trucks were available (in the lot) - rudely. We pleaded and tried to see if there was anything that we could do to try to get a truck. We were ignored and turned away and made to feel like our money was not worth taking. We went across the street and got some lunch and called around several places trying to find a truck (not just at Uhaul) - only to finally come to the UHaul website and be able to book a truck at the same location we were turned away from - and got it - the SAME LADY had to give us keys. I'm so disappointed in the treatment we received - I wished I got the name of the lady that treated us so badly. If I ever use UHaul again I can guarantee that it will never be this location.

ASHLEY M. 
Évaluation :
5

Bien

TAHA A. 
Évaluation :
3

The price

margree J. 
Évaluation :
4

Fix gas throttle response

scotty M. 
Évaluation :
4

Clean inside cup holders better. Otherwise, wonderful, easy, smooth experience! Will definitely rent from here again.

Kirby H. 
Évaluation :
5

The truck I had (DC1134L) needs some front end work. Can hear unusual noises when turning & truck tends to drift to one direction while driving.

Justin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CONSTANCE S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Shunketta M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DARRYL R. 
Évaluation :
5

My experience was excellent. Friendly, efficient staff. Easy pick up, easy drop off.

Charles J W. 
Évaluation :
5

Aucun

CLARICE G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

FENTON S. 
Évaluation :
5

Didn't have no problem

SAMUEL H. 
Évaluation :
3

I reserved an appliance dolly and a regular dolly to pick up with the truck and neither dolly was available when I arrived to pick up the truck. I wish someone would have notified me that the dolly's were not going to be available before the day of pick up so I could have made other arrangements.

ROBERT N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas C. 
Évaluation :
5

Great service I love the treatment

ISAIAH W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cierra W. 
Évaluation :
5

The Mgr there was very helpful, this was easiest experience ever!

LISA D. 
Évaluation :
3

Did not have equipment I needed. The employee didn't inform me that they did not have the dolly or furniture dolly instead she let me leave to found that out. I turned around to see if she just forgot to put it in the truck and told me that she didn't have any more dollies or furniture dollies. It really inconvenienced me so I had to go around and look for the equipment I needed causing me start moving late. What the store can do to improve the next customer is to simply have the equipment.

Dorothy L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charles E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOE R. 
Évaluation :
5

All is well..

DERECK J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

YLANDRA C. 
Évaluation :
5

The lady at the front desk was so pleasant. It was a smooth transaction with little fuss and everything going as expected.

LUCINDA O. 
Évaluation :
5

N/a

MYRON B. 
Évaluation :
5

Enjoyed our experience. Owner was extremely helpful and knowledgeable.

VERNON M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT B. 
Évaluation :
4

Over the phone, she was not friendly; however, person to person she was great. The app would not accept my pictures.

ALLEN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheri I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AKILAH I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARRIEN P. 
Évaluation :
5

I'm not sure of the lady's name that was working but she was extremely nice. She was very helpful and we were in and out in about 10 minutes. This is my second time renting from this location. Last time it was a different young lady. Both times I was treated very well. Thank you for all that your employees do.

COURTNEY W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JERMESALA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DALE J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Keanu W. 
Évaluation :
2

The two times I've had to use this location the customer service has been POOR. Very unprofessional on so many levels.

Deven P. 
Évaluation :
5

Customer service was great

CASSANDRA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIE B. 
Évaluation :
1

The rep that made the reservation suggested and reserved a truck too small. A 3 bedroom/2 bath home w/garage. I needed the largest truck. I don't know your dimensions. So my boyfriend had to miss work to ride with my 78 yr old dad to haul part of my things on his truck out of state. Also there was NO DOLLY. So my family had to do work that I paid movers to do. Loading and uploading. I called and was denied a partial refund after talking to about 3 different people. I have to go BACK to MS to get the rest of my things which is causing issues for the realtor trying to sell my house! It has to be empty. I paid over $300 for the truck (of course I was quoted less), $300 for movers, $70 gas... broken China cabinet glass due to no adequate space, scratches on my furniture. I was offered a larger truck after movers had already started packing. I didn't have time nor did it make sense to switch trucks when they simply could have credited my card. Then there was some woman at ubaul who didn't even say hello or who she was, talking in the background because they had me on speaker. Absolutely ridiculous and unprofessional.

TYKIE P. 
Évaluation :
5

Exactly customer service

JERMAINE A. 
Évaluation :
5

S.O.

LARRY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rholanda P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Don C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RONALD B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEMEITRES B. 
Évaluation :
3

There was virtually no gas in the tank and I had to find gas station immediately after pickup. That was not a good way to start the rental period. I was told by this location that I would be credited $30 for the gas which I was but then charged the same amount by the location I dropped truck off at. Ridiculous

JOHN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nia T. 
Évaluation :
5

She did as best she could to help. I do understand it wasn't her fault with my bad experience.

Tina D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Savannah Y.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JONATTA J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thabi M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Warren C.  |  Expérience générale 
Évaluation :
3

The reason I wouldn't recommend this location is that it is too small causing a lot of congestion. I had to wait about 15 minutes to enter the parking lot to get to the storage because of the many cars blocking the entrance. I had to wait another 5 or 10 minutes upon leaving for the same reason.

ANGELA T.  |  Expérience générale 
Évaluation :
5

Customer service was great

Almetrius B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Warren C.  |  Premières impressions 
Évaluation :
3

The manager was very rude and nasty.

Karissa L.  |  Expérience générale 
Évaluation :
5

The young lady was very helpful and knowledgeable about the facility. Customer service is very important to me and she was very professional and kind.

Almetrius B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Iman M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sara S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thelma D.  |  Expérience générale 
Évaluation :
5

Love the team at this location! Bathroom is unexpectedly nice and always clean! GREAT PLACE!

Andy C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT S.  |  Expérience générale 
Évaluation :
5

Extremely helpful and excellent customer service! If I ever need storage again in the area there will be no guess to where I'm going.

Henry M.  |  Expérience générale 
Évaluation :
5

Very happy with the service!

Henry M.  |  Premières impressions 
Évaluation :
2

They lost my reservation twice..so I didnt get it right until the 3rd time.

latasha t.  |  Premières impressions 
Évaluation :
5

Very helpful and professional

David B.  |  Premières impressions 
Évaluation :
5

I've used several different u-haul locations. the manager and staff here are AWESOME! Their personalities made me feel appreciated and if the need arises they will be my "Go-to" people.

Andy C.  |  Expérience générale 
Évaluation :
5

Thanks for the prompt and courteous service.

Yeong K.  |  Expérience générale 
Évaluation :
5

Love the manager!

Andy C.  |  Premières impressions 
Évaluation :
5

Love the manager!

Andy C.  |  Expérience générale 
Évaluation :
5

Loved MRS Jobert and her team!

Andy C.  |  Premières impressions 
Évaluation :
5

Very nice employees. Both employees I met were helpful, informative and courteous.

keyandra p.  |  Premières impressions 
Évaluation :
5

Excellent customer service

Reba J.  |  Réservation 
Évaluation :
1

This was the worst moving experience I've had in my life. From the storage and the truck. You have some of t worse reps in that store. Never again. Nobody would even try to help me.

dorothy h.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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