Évaluations des clients U-Haul Storage of Pascagoula

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of Pascagoula

Cote générale :

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RASHAWNDA P.
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Manager of the establishment an csa were not attentive, no one was inside of the store. They both were not friendly, an the process was slow an i waited atleast ten minutes before i was helped

Mary-Catherine S.
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The young man in uhaul store on Shortcut Road assisting me was very professional, making sure everything needed was done before I left location. He told me his name but I don't remember it. A great experience all the way around. When I brought back trailer on Sunday, Sheena was wonderful and very helpful then, too. Two great people at this location. I also had a good experience at uhaul location on Market St. 3 weeks ago. Overall, a wonderful experience with both uhaul locations here in Pascagoula, MS.

CARDELL H. | Expérience générale |
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Le client n'a pas laissé de commentaire.

KAYLA K.
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Le client n'a pas laissé de commentaire.

Carol J.
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Le client n'a pas laissé de commentaire.

Freda M.
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Even the employee was very friendly and helpful. Giving the guys who helped directions to get back to Florida.

BRIAN J.
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Le client n'a pas laissé de commentaire.

Graham N.
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Le client n'a pas laissé de commentaire.

William B.
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Your site manager was very knowledgeable and customer friendly. Professional and helpful. Would recommend you find a way to keep her with the company.

charlie M.
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The service was great!

Brad S.
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Le client n'a pas laissé de commentaire.

RAYMOND B.
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Le client n'a pas laissé de commentaire.

MARCIANA W.
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Employee not wearing a mask & was homeschooling her child in the back room. i pulled into the location that was designated for drop off but she asked me to pull into the parking spot with the trailer and she expected me to unhitch the trailer but I told her I did not know how ! Unprofessional

LEONARD S.
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No improvement needed in my opinion. Every time I've used this location to rent what I needed they always have a good selection of rental items.

MARY M.
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Le client n'a pas laissé de commentaire.

Marilyn B.
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My overall experience was outstanding ... you guys were every helpful and amazing ... thank you for making the nightmare of moving go so easily ... Marilyn

DAVID H.
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We were suppose to drop off at Market Treet in PAscagoula, MS. The man inside had the door locked and yelled at he that he was closed and didn't care what I did with truck. He needs to be fired. Watch your security camera for 2:25 pm on Saturday. Thank you Short cut road U-Haul for helping us. Market street location was horrible.

Shakara M.
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Le client n'a pas laissé de commentaire.

PAUL P.
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I really appreciate the effort this location took to help us with our rental needs. We have used this location for years and will continue to do so. We had a difficult situation to deal with and the gentleman that set up our reservation was professional, helpful and fully understood our needs. He is an asset to the organization.

Josue M.
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Le client n'a pas laissé de commentaire.

Susan H.
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Le client n'a pas laissé de commentaire.

JAMES M.
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Le client n'a pas laissé de commentaire.

Thomas H.
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Le client n'a pas laissé de commentaire.

THOMAS L.
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A little bit on the slow side but it all worked out

Albert K.
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Great service that's why I go there!!!! A+++++++

REX C.
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Excellent Customer Service. Friendly and helps

ISSAC S.
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Good service and real friendly

Laurie H.
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Le client n'a pas laissé de commentaire.

Phillip G.
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Truck was a little slow to crank like battery or starter is going out. Other than that everything was perfect.

John T.
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very nice and accommodating. Could not ask for better treatment.

ROBERT M.
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Le client n'a pas laissé de commentaire.

Derek T.
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Le client n'a pas laissé de commentaire.

Lana M.
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Le client n'a pas laissé de commentaire.

Sadie C.
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I could not get the after hours return app to work. It would be nice to have another option if the location verification can't be done. You should be able to manually select your location so you can proceed with the return.

Robin R.
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Le client n'a pas laissé de commentaire.

kenneth A.
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The lady (her name starts with an S “ was very pleasant when I picked up the truck on Sunday . On the other hand , when I dropped off the truck on Monday I walked in , looked around and no one was there . About two minutes later a lady shows up , gets out of her car and walks to the entrance and waves at me to come outside . I stand there and she shouts “ come on out “ . She doesn't introduce herself and we walk to the truck . She asked me how everything was and she does her business and says how much I'm charged and says “I sent you the receipt through an email “ . I said thanks . And that was it . Not professional at all !!!!

Brian G.
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Le client n'a pas laissé de commentaire.

Jesse C.
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Great service

MARY C.
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Le client n'a pas laissé de commentaire.

Whitney A.
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Le client n'a pas laissé de commentaire.

Terry B.
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Le client n'a pas laissé de commentaire.

Letitia F.
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I did not like the app. It would not acccept photos and I ended up going inside to rent the truck. The lady was extremely nice and helpful. The app is supposed to be quick and easy. Very disappointed in it.

Scott D.
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Fuel was empty when I picked up so first stop was to get gas. But manager compensated my bill. Very pleased with the service.

Celeste L.
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The AC was hit or miss working (50 hour drive ) so uncomfortably hot at random times and the windshield wipers were old so difficult and dangerous in the storms encountered

Steve T.
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Paperwork had wrong dates for return, truck smelled of cigarette smoke, windshield was streaked and not clean, floors had old spills on it. Why not complain? Because the others looked the same and I had a long drive, plus they were the only ones open on Sunday in the pickup area.

Dominic C.
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Le client n'a pas laissé de commentaire.

Bonny W.
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The employees were very rude. Working through the app to confirm the reservation was great however the long wait on the authorization is kinda aggravating.

Angela D. | Expérience générale |
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I will maybe be back for a unit but everything was great thanks

cornel c. | Expérience générale |
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Staff where all beautiful people enjoyed coming to the unit

garret S.
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Le client n'a pas laissé de commentaire.

Gina H.
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Le client n'a pas laissé de commentaire.

JULIA H.
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Le client n'a pas laissé de commentaire.

Kimberly H.
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Le client n'a pas laissé de commentaire.

Wendell W.
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Le client n'a pas laissé de commentaire.

Daniel M.
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Lower you prices. 90 something cents per mile. Commercial truck drivers dont even make that. I like your service but you want too much money. Staff was freindly.

Donnie H.
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Nothing. GM Dana was wonderful. Duplicate her!

DORIS S.
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Le client n'a pas laissé de commentaire.

Doris S.
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Le client n'a pas laissé de commentaire.

chad P.
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Le client n'a pas laissé de commentaire.

lakisha B.
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Keep being a good company

JACK D.
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Le client n'a pas laissé de commentaire.

teri W. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Kristy S.
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Le client n'a pas laissé de commentaire.

JOHN B.
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Le client n'a pas laissé de commentaire.

Katura G.
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Le client n'a pas laissé de commentaire.

ROBYN S.
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The GM was very helpful and kind! I would definitely rent from this location again!

Gloria A.
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Le client n'a pas laissé de commentaire.

JOHNNY B.
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The uhaul was not at the promised pickup location and they sent us to two other locations which also didnt have the 6×12, after being given the run around I finally called the 1800 number and had them find me one which happened to be 2 cities over from where I live. I asked the lady could I return it to the city that I was promised it would be originally in and she said they would charge me double if it was a one way trip. Very disappointed in this transaction as I had one uhaul purchase recently and although that one did have a little problem, this one caused my time, patience and gas.

Michael U.
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Le client n'a pas laissé de commentaire.

Aderia D.
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Le client n'a pas laissé de commentaire.

Doris S. | Premières impressions |
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Those units are awful. I haven’t put anything in the one I have.

Gregory G.
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I was charged for an extra day and should not have been.

JAMES M.
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Nothing everything was good. Thanks

Bria K.
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Le client n'a pas laissé de commentaire.

Erica W.
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Great service and A/C felt great lol

Justin L.
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Le client n'a pas laissé de commentaire.

Timothy B.
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This location tried to CHARGE me an extra $20 for the removal of the vehicle from the auto transport. In all my years of renting trucks and auto transports, I've NEVER heard of such a charge. My impression of this individual, Henry, was that he was too lazy to do the work himself, and used that $20 upcharge pitch as a means of avoiding the work to take off the vehicle from the auto transport. Also, new manager here, not friendly and not welcoming at all. Entire staff tried to push me to using the U-haul app, which I'm not set up for. Avoid this location.

Stephen B.
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Needs to focus on friendly and polite service and communication with customers. Seemed to have a lack of experience in how to enter information into the computer. Pricing was fair, service was poor.

Allison M.
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Le client n'a pas laissé de commentaire.

Sherri D.
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Le client n'a pas laissé de commentaire.

Butch N.
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Le client n'a pas laissé de commentaire.

Dominic L.
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Le client n'a pas laissé de commentaire.

Lawanna W.
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Le client n'a pas laissé de commentaire.

Anjelica G.
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Le client n'a pas laissé de commentaire.

Allie M.
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Le client n'a pas laissé de commentaire.

Kenya H.
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Le client n'a pas laissé de commentaire.

Bernard K.
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Le client n'a pas laissé de commentaire.

Vicki P.
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I cannot think of anything. I use this location every month to rent a van. The staff is always very nice and respectful.

Rey L.
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Le client n'a pas laissé de commentaire.

Donald D.
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Le client n'a pas laissé de commentaire.

Dana S.
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As far as equipment. I'm not sure if it is my wire harness for trailer lights or the trailer itself. But when regular lights are on, i had no tail lights. Only the driver side blinker worked. I had to ride with hazards on so that the driver side light on trailer would blink the other side did not. Like i said it may be your trailer but it may be my wire harness. Just want you to check before renting out to anyone else.

Jonathan R.
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Le client n'a pas laissé de commentaire.

Pauline W.
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Le client n'a pas laissé de commentaire.

Doris R.
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Le client n'a pas laissé de commentaire.

Phillip B.
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Not a thing, everyone was friendly and helpful.

Wren J.
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It is a grate place grate experience.

Vicki P.
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I use a van from here once a month and love the convience.

Alicia S.
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Very friendly and helpful

Mark C.
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The store was more than 2 hours late opening. I was supposed to be able to self pick up but that was messed up too. The truck had not been cleaned.

katrina W.
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Don't use my email for another customer...

Karen M.
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Le client n'a pas laissé de commentaire.

Jeffery W.
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Le client n'a pas laissé de commentaire.

Matthew B.
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Nothing more as far as I am concerned. Excellent customer service. Special thanks to Amanda who helped me on such short notice. My overall experience was great. Nice and easy check out as well.

Corey C.
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Le client n'a pas laissé de commentaire.

Lee K.
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Le client n'a pas laissé de commentaire.

Elsie D. | Premières impressions |
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Customer service was very helpful and courteous.

SHERMAN M. | Expérience générale |
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I could not get a phone call from the manager about the items that were ruined by a leak in the unit or getting a pro rated refund for the 3 weeks left in the month. Sherman Miller 228-217-2252

Larry R. | Premières impressions |
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Very helpful.

BRIDGET D. | Expérience générale |
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Very helpful staff!

Rand B. | Expérience générale |
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The rental process is very slow

John T. | Expérience générale |
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:)

John G. | Expérience générale |
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I called you number and talked to people in different places but no one would transfer me to the storage facility that had my pods you lost my pods by putting the wrong number on the invoice

John G. | Expérience générale |
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The manager and team in Pascagoula was fantastic the rest of your team more training training there was no communication between them your system is as bad as your telephone assistance helping me

John G. | Expérience générale |
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This store was fantastic the rest of your u- haul iPod assistance over the phone needs retrained. They knew nothing about my situation. There was no communication between your people Can’t finish

Jean P. | Expérience générale |
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Staff was friendly and helpful. A very secure place for storage. I recommend it for storage.

Gerald J. | Expérience générale |
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great job

Erika G. | Expérience générale |
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Whole lot of inconsistency ...

Bart S. | Expérience générale |
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Staff was always very friendly and helpful!! Will definitely recommend to friends and use again if ever needed.

Non reviews have been submitted for this location.

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