U-Haul Storage of Pasco

4718 évaluations

3212 W Court St   Pasco, WA 99301
(W Of Hwy 395)

(509) 545-4207

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Pour nous contacter

(509) 545-4207

3212 W Court St
Pasco, WA 99301

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

ARMANDO H. 
Évaluation :
4

I had to go back for the moving pads that should have been included with our reservation. Not a big deal but a bit annoying.

JAMES F. 
Évaluation :
2

The man when we went to pick up the truck was very professional bu Upon returning the uhaul, the other man was very rude. He was also rude to the person in front of me at the counter. I had to wait over 10 minutes for someone to come inside as he was installing a hitch. I have no problem waiting but wasn't expecting to be talked to like a dog when it was our turn. I'm sorry if he was having a bad day, but I was having an excellent day until he was a jerk. He had no customer service skills, he probably shouldn't be face to face with your customers.

Francisco C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brad L. 
Évaluation :
5

They were so gracious and kind very helpful

Kathy B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kerry B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devon H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jesikah D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

josh T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christina S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ALAN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE G. 
Évaluation :
5

The staff at the Pasco U-Haul were very polite and friendly. The process for completing the rental and subsequent return of the vehicle in Yakima, was very easy and fast to work through. Please also pass on to Williams movers that we appreciated their assistance with loading the u-haul from our storage unit. They were on time, worked hard, offered further help to straighten out the storage unit, any any other assistance they could provide. They were a pleasure to work with, I'd hire them again.

DANIEL LOUIS P. 
Évaluation :
4

I recommend this service to others.

Wallace H. 
Évaluation :
5

Exceptional customer service.

DAVID ARTHUR N. 
Évaluation :
4

General manager a nice and helpful guy but his weekend team which I believe was Mike and another guy wearing a willys face mask are horrible at customer service and they need some training on their customer service. Very lazy and were angry at the fact they had to be at work for some reason it was not fault. Most employees at this store are nice and I will return for their services but never coming in on the weekends anymore. But overall a great experience renting out the truck.

EDUARDO DANIEL S R. 
Évaluation :
5

The agent that helped us was friendly & made our pick up easy! Great customer service!

JENNIFER Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

daniel C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Fawn P. 
Évaluation :
5

I wasn't too happy about my pick up location being changed, but they were more than generous with the mileage allowance.

Shari B. 
Évaluation :
5

The U boxes were delivered as scheduled and staff went out of their way to keep me advised on delivery status.

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chloie A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

alam D. 
Évaluation :
5

Don't charge for things that didn't occur. The attendant said I needed to pay because I didn't bring it back full. I told him I took a video of the fuel gauge before I left and showed it to him and he agreed that it wasn't full and said that he would remove the charge. However since I said that I didn't need a paper copy of the receipt and just email it to me, he applied the charge and I didn't see it until I was back home and didn't feel like going back down to argue with him. And in regards to the truck I told him that the check engine light came on and also that the drivers door doesn't shut very well and he should get it adjusted so that the battery doesn't drain. I guess I shouldn't have helped you guys since you have no problems lying to me!

Thomas E. 
Évaluation :
3

Buy boxes back without receipt

Garrett W. 
Évaluation :
3

When I originally booked my reservation I picked a location then was called and sent a text that I would need to pick up the truck at a different location and was sent a text with the address. When I got to that address they didn't have my reservation after a few they were able to get me a truck but charged the insurance to me that I didn't ask for and didn't know i was charged for it till after I returned the truck.

Kristin W. 
Évaluation :
4

Everyone was so helpful. Thank you

anna D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD W. 
Évaluation :
1

Was pro quoted for two days of rental at store on pasco and I told them I only need it for one day and there response was oh when you return it they will reimburse you. I arrived at Pullman uhaul and they said they don't do that.

Dayton O. 
Évaluation :
4

The site with the U box did not have the correct trailer for self loading. The pick up site mobile highway /fairfield, I called the day before to set up the pick up. I arrived 15 minutes late for the pick up. Two of three staff members did not acknowledge my existence. When looking up my information, the attendant appeared confused. I offered my contract number only to be cut off mid sentence. Yeah, I'm looking at it now. I was told that he had to arrange things and he disappeared. I waited for 30 minutes The box was pulled around front, hooked to my car and I was given paperwork. He said okay have a good one. I asked when the trailer/box was to be returned. There was no clear date given by staff despite a clear date on the paperwork. I returned the trailer/ubox three hours later. There was a line of 4 people and one attendant. He got up and left without a word. As I waited, the attendant, vanished to fill propane tanks leaving the customers waiting with no direction. I ended up disconnecting the trailer myself. I left it there in the same spot I received it. I felt uneasy without someone to say it was O k. There were three staff members at this location. Even if they were untrained, they can at least inquire after the customers needs. This scenario was echoed in the Pasco WA store store too. Joe

Joseph D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

FELIPE S. 
Évaluation :
4

My only negative with this facility was the unlit unit.....even during the day, it was very hard to see my way around inside it. Everything else was positive about the experience.

Linda H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEVEN F. 
Évaluation :
5

Nothing Just keep giving great service

Vicente M. 
Évaluation :
5

good guy at the front desk got us in and out in no time. explained everything to us

roy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OLIVER M. 
Évaluation :
1

The first truck they gave me had an engine warning light come on. I had to return and get another truck, while I had movers at 60,00 $ perf hour waiting. The guy who hooked up the trailer at night did a good job. Then I get to Boise, clean return the truck clean and with the same fuel that was in this second truck when I picked it up. Checked with the U-Haul people there that all was ok because I wanted my deposit back. Now I being billed for almost 70,00 $ for fuel and cleaning, getting screwed. Cannot call the number on your notice because it is in a code, not a phone number.

JAMES THERON R. 
Évaluation :
4

Move into Pasco facility was great. The owner was amazing at helping me calm down after a bad situation with Uhaul in Idaho Falls.

anna D.  |  Premières impressions 
Évaluation :
4

Glad that you gave a courtesy call at most points,,really helpful. Would recomend your services. Merci

Roberta S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kaitlin J. 
Évaluation :
5

The staff there is so helpful & friendly and made our entire move a great experience.

Tamara M.  |  Expérience générale 
Évaluation :
5

Great help for my family & great customer service

Jeremy R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACKIE L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jenna B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERTO H. 
Évaluation :
5

The general manager Jose was awesome

keith b.  |  Expérience générale 
Évaluation :
2

I scheduled a rental truck and appliance dolly several days in advance since I would be moving many very heavy items that night and the next day. The first surprise was a message letting me know that the U-haul pickup location had changed. Now, I would need to travel further to get the truck and further in the truck, while being charged more for every mile traveled. When I arrived to get the equipment, no appliance dolly was available. Although the U-haul employee attempted to find one for me to rent elsewhere, this took up valuable time. It was late in the afternoon and I had appointments already scheduled. I didn't make it to the other appliance dolly renter before they closed. I had to purchase one the next day as the moving crew was arriving early. As a side note, the truck I rented seemed to have out of round tires as the back end bounced at almost every speed over 15 miles per hour. I was very concerned that large mirrors and glass items would break. Fortunately, driving slow helped to minimize the risk to my items and none were broken. However, I did keep the truck an additional day because we ran out of time for the final load. If I was not driving slowly and chasing misplaced equipment, I would have saved some money by getting done with the move on time and not paying for needless miles due to the change in pick up and drop off location.

Timothy C. 
Évaluation :
5

José helped me with pick up and drop of the rental. Excellent customer service and will definitely recommend and will a repeat customer Thank you!!

MARIA L. 
Évaluation :
5

Right on time, got me going early in morning. Staff polite, a very nice trailer so I could get my motorcycle to be serviced.

DENNIS W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce N. 
Évaluation :
5

the tow dolly straps were close to worn out

Gregory P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kayla L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mariah G. 
Évaluation :
2

When I went to drop it off the office customer service rep was short with me and told me to not only drop the trailer but I needed to back it in and stage it in their parking lanes. Was told they didn't have a truck to move it with.

Timothy K. 
Évaluation :
5

Quick unhook in the pouring rain 🌧️. Good job!!

Kathleen M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RONDA M.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gordon M. 
Évaluation :
1

Make sure all light bulbs work, don't lie to a customer, and don't make them wait 45 mins while two other people stand on the phone.

Jason V. 
Évaluation :
5

The guys worked with me to make my rental happen. Good people are working there

John C. 
Évaluation :
5

Came early in the morning before opening. They opened on time, got me going right of way.

Dennis AND W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andre R. 
Évaluation :
1

I don't know why I was charged 300 if all I did was use The u haul for 4 hours

Kevin C. 
Évaluation :
2

Plain old customer service and get enough one way trucks out to your locations that have had them reserved. Awful service....so disappointed. Will never use UHAUL again nor will I EVER refer to a friend....Is clean equipment for locals all that matters?

NOEMI R. 
Évaluation :
5

N/a

Chris G. 
Évaluation :
1

The service was horrible. Jason from Pasco was rude to me from the beginning til the end. He even made me wait an extra 20 mins before giving me the keys to the uhaul stating that I should've received a text message with images of the uhaul and a overview of the uhaul i never received the text message Jason stated that it should've been sent immediately and that if I did not get it that there wasn't anything he could besides sent a request to the management who was out on lunch. Jason told me I could not Leave with the uhaul until the text messages was received and authorized by me. I waited patiently until asking another sales reps if he would be so kind and help me retrieve the text messages so that I could leave. The sales rep helped me and even stated that he knew Jason was being rude and he did not know why and even apologized for it. Jason ended up adding extra charges to my contract stating I asked for two days when in fact I only needed it for one day for one 4 hours. I got To the Pasco wa location at 1150 Jason told me to Have the uhaul back at 3pm mind you I waited and extra 20 mins which took time away from my rental Jason did not authorize the time to be extended. He was rude aggressive and very demeaning. He was horrible. I would not recommend this location due to Jason.

Turqoise H. 
Évaluation :
5

I think this as good as it can get.

Gary F. 
Évaluation :
5

The guy who waited on us was friendly but it got busy and he forgot to put our blankets and appliance dolly in the truck. We got half way down the road and had to come back to get them. Trying to contact a store directly is literally impossible. We talked to women in Phoenix and the wait was always at least 10 minutes.

BRADLY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curtis S. 
Évaluation :
5

Thanks Jose and crew. Good job!

CURTIS M. 
Évaluation :
3

Miserable day and no help from 800 number, online is not the way to go for a uhaul.

Rosa C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marguerite C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lisa G. 
Évaluation :
2

The truck was filthy on the inside. I asked the young lady if they could quickly wipe it down and she said she was busy. I asked her if I could borrow a wet rag to clean it myself and she just said, “I guess”. The exterior had not been washed either.

Stacey N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

suzan W. 
Évaluation :
3

The Dolly I rented Made it 20 miles before the fender fell off. It was held together with wire ties.

Donald S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tony L. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Tadesse M. 
Évaluation :
5

All good.

PATRICK R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MARVIN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James B. 
Évaluation :
5

They are always professional there.

Alfredo H. 
Évaluation :
1

Truck was dirty when picking up. Gas Guage didn't reflect what was on the contract. No explanation of the link sent to check the condition of the truck. The lady said just take pictures and thats good enough. The lady was also not wearing a face mask when she drove the truck around to the front. Truck was not sanitized before I took possession. All around poor customer service. Seemed like I was an inconvenience to them. Would not recommend Uhaul of Pasco WA.

Colby C. 
Évaluation :
5

Good Service, Personable and Professional Personnel, equipment excellent.

Ronald S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randall B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeffery H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Ashley B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Noah B. 
Évaluation :
4

Staff was courteous and fast for both the check in and checkout process. Merci

DEBRA L. 
Évaluation :
5

Over all great experience friendly staff

Andre R. 
Évaluation :
2

While this location has all things rental and had the trailer I reserved for the day, they are severely understaffed and the wait picking up and returning the item was painful.

KEVIN O. 
Évaluation :
5

Painless return. Staff was overwhelmed but pleasent and efficient

richard glen B. 
Évaluation :
1

Customer Service. The owner charged me excessive fees, called early in am to ask where and when truck was dropped off. It had been returned before the time due and he had not looked for the truck before calling me. Not doing his job. He did charge me the correct rate after I came into the store. Poor customer service.

Syndee W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew A. 
Évaluation :
1

Attendant was not wearing mask. Charged hidden fees that were not disclosed beforehand.

Adam P. 
Évaluation :
2

Charged for insurance, told them I didn't want it when I ordered the truck. Billed q38 $after I left,on my card with no explanation. Didn't answer the phone when I called several times ,for an explanation.

ADRIAN ARNOLD B. 
Évaluation :
5

Good service. Thank you.

Janice M. 
Évaluation :
4

It was quick and efficient service. Don't forget to check mileage, and fuel. My fuel was lower than stated in contract, although they happily adjusted when I returned vehicle.

Dalibor K. 
Évaluation :
3

My card worked for a few days then it quit working. I was then instructed to put in a code in the pad. I was not trained how to use the pad. It took me a few tries to learn how to use the pad. Other than that it was a goid experience. Merci

Severiano S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES DAVID KE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabriel W. 
Évaluation :
5

Check the light integrity

PETER C. 
Évaluation :
5

Experience was great! I walked in without a reservation and drove away in a rental truck in 15 minutes!

Jeannette D. 
Évaluation :
4

Would have liked an opportunity to evaluate (inspect) truck for height off ground. Was a real struggle to get in and out of cab.

GENE PAUL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather A.  |  Expérience générale 
Évaluation :
4

Tryed to book in person but guys don't seem to know what they are doing. Guy spent 20mins trying to get me set up but in the end told me he would have his boss call me. Which by the way he never did. I finally booked online

Bonney M.  |  Online Move In 
Évaluation :
5

The manager was very friendly and acomidating!

JENNIFER K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesse S.  |  Expérience générale 
Évaluation :
4

Was nice to have a plan B and free storage with my one way rental. As my apartment had fallen thru and no where to go. They were friendly and helpful.

Shawn B.  |  Expérience générale 
Évaluation :
5

Great team of people. This is our second time working with the manager and she is great. I would go out if my way to use this facility.

conner d.  |  Premières impressions 
Évaluation :
5

Awesome manager

keith b.  |  Premières impressions 
Évaluation :
5

I had my unit there for over 12 years and the facility was always clean and well kept. The office personal was always helpful in all my needs and though just terminated my rent would definelty do business with them again.

RAYMOND P.  |  Expérience générale 
Évaluation :
5

Everyone was very welcoming and friendly. This is a great place to use for any storage or moving needs.

Patricia A.  |  Online Move In 
Évaluation :
5

Your manager Yvette Rios made everything smooth as I dropped off my U-haul in, Pasco Wa., and provided me with storage. I was not impressed with my experience in Olympia. I had to go 60miles out of my way to get a trailor for my car. This involved un planned time. It may have been in writing by u-haul but was not communicated by the manager. It was difficult to get a hold of the manager there. She was not present or reacheable by her staff when I had a few issues to take care of. I will say Olympia has an excellent mechanic staff who stepped in to fix my trailor that was broken and figure out the problem so I did not lose my car on the way to Richland. A major part the winch to hold the car was put on backwards. You might want to see how long this part was upside down which could have had devastastng results. The manager was not at the store and I am not sure what they would have done for me if this could not be remedied. The manager and independant operator in Yelm helped me with the trailor and helped me as well to smooth out my overall experience with U-haul in Olympia. Overall my experience was even pretty good at both stores, but overall Yvette was excellent, perhaps she should be promote to a regional manager position. Thank you. The truck was in great mechanical shape and everthing was as smooth as could be when I arrived in Richland. Thank you. By the way the reason I dropped off in Pasco, was the store was open on Sunday and had storage available. I do want to emphasize that Olympia was good but Pasco wins the Gold.

John S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamiko l.  |  Premières impressions 
Évaluation :
5

Everyone was very helpful and accommodating to helping us move in. They were very willing to move trucks that were in the way for us to have easy access to the closest door to our unit.

Scarlett R.  |  Premières impressions 
Évaluation :
5

The staff at the Court Street Pasco location are great. Manager was competent and she worked with me to get what I wanted done quickly and went out of the way to help me with my move.

Matthew H.  |  Premières impressions 
Évaluation :
5

Great customer service!

Uriel R.  |  Expérience générale 
Évaluation :
3

They did not walk me to my storage unit to ensure we could get in it. When I opened the door the alarm went off. Everytime I open door the alarm goes off.

Melanie H.  |  Premières impressions 
Évaluation :
5

Even though I was there all day they were very helpful in getting me in.

Thomas N.  |  Premières impressions 
Évaluation :
4

It was pretty good

troy m.  |  Expérience générale 
Évaluation :
3

Everything was fine except for the 5pm deadline access our unit. The price was a little too high. Due to this I don't know if I would recommend or not. Depends on the persons needs.

Tia A.  |  Expérience générale 
Évaluation :
5

Awesome experience, was only used temporarily as we pulled into town, but would definitely recommend! Merci!

Artiesa W.  |  Expérience générale 
Évaluation :
3

Most of the time the security was fine but as I was moving stuff out the doors you have to have a code to access were broken for a while according to what I was told so anybody can walk in at anytime.

heather b.  |  Expérience générale 
Évaluation :
4

Staff is amazing!

Artiesa W.  |  Premières impressions 
Évaluation :
5

We miss Manny but the new staff seems nice also. Thank you for the last 5 years of storage. Troy brown #1910

TROY B.  |  Expérience générale 
Évaluation :
5

Excellent customer service!! Helpful and funny. I was upset my storage unit was a 5x6 for a 20' truck (free 1 month w/ rental) and was not told size difference when booking on Uhaul website.

Andrea B.  |  Premières impressions 
Évaluation :
4

The daily staff here are great.

Chris A.  |  Expérience générale 
Évaluation :
5

The price for the storage unit was too high to continue to keep the unit. Which is why we ended our services with uhaul

Sean S.  |  Expérience générale 
Évaluation :
5

Happy with the storage

Maria V.  |  Expérience générale 
Évaluation :
2

I have always had issues with my reservations I don’t know if I would rent again here.

Maria V.  |  Premières impressions 
Évaluation :
5

Great overall experience

David C.  |  Premières impressions 
Évaluation :
5

Great overall experiene

David C.  |  Expérience générale 
Évaluation :
5

Great overall experience.

David C.  |  Premières impressions 
Évaluation :
5

Need cruise control make easyer long trips.

jeff g.  |  Premières impressions 
Évaluation :
5

If the rating is a 5 I'll give young lady that answered a 6. Very well spoken answering with no hesitation to all my questions. Very well done keep up the good work. Arnoldo Chapa

ARNOLDO C.  |  Premières impressions 
Évaluation :
3

The previous management was far better than this bunch of people. Very unfriendly and seem not to care.

Thor N.  |  Expérience générale 
Évaluation :
4

Didn't realize the storage unit access was 24hr hours. I assumed it was only 7-7 on Saturdays as noted on the sign near the pin pads. Very clean, busy & secure facility. Personnel amical.

nikki t.  |  Expérience générale 
Évaluation :
4

I purchased a storage unit. I didn't have the money for a lock, and the female employee allowed me to purchase the lock the next day. I was shown my unit and allowed to store my stuff!

Geofferey J.  |  Premières impressions 
Évaluation :
5

Closing at 7pm is too early.

ryan m.  |  Expérience générale 
Évaluation :
2

Slow service. Problems with accessing door to storage unit.

Zack G.  |  Expérience générale 
Évaluation :
5

Saul and his crew were wonderful and atrentive to details. Great service guys. I would highly recommend this outfit.

jared c.  |  Expérience générale 
Évaluation :
5

The two guys that helped me were amazing. They were very accomidating and understanding of the stress involved with moving. They wanted to help me in any way they could. Merci

ryan m.  |  Premières impressions 
Évaluation :
1

When asked to remove ice and snow from loading path, said yes but didn't. Key card doesn't work, they won't fix. Door closest to unit blocked by equip & snow free? Told us "those doors don't open"

joana b.  |  Premières impressions 
Évaluation :
4

Extremely helpful people always willing to help, hours can maybe flex a bit later but at the same time i understand when it comes to security!! Supper clean. (=

Mayra T.  |  Expérience générale 
Évaluation :
2

I still don't know what my monthly costs are and I don't know when it is due.

sarah k.  |  Premières impressions 
Évaluation :
5

Knowledgeable staff, motivated, in and out quickly. Second U-Haul rental this year. Both were great!

INGRID T.  |  Expérience générale 
Évaluation :
5

Delivery person was very helpful and courteous. They did a great job

sharif b.  |  Expérience générale 
Évaluation :
4

Subscribe to Pewdiepie

Josh B.  |  Expérience générale 
Évaluation :
5

Very happy with our service. Supper nice staff.

Cory H.  |  Premières impressions 
Évaluation :
4

There was a broken down uhaul truck in front of our storage space that caused me to re-arrange my schedule.

Tom B.  |  Expérience générale 
Évaluation :
5

The staff was helpful and attentive to all the things I was trying to get done. They were concerned and wanted to make sure that my experience was great. They were very helpful!!!!

JOSEPH B.  |  Expérience générale 
Évaluation :
4

My delivery and pick up for my U=Box was easy. This center made sure that all was in working order before proceeding to the next step

Virginia I.  |  Expérience générale 
Évaluation :
4

The only issues we encountered were due to a small lot and tight space at this location.

Jaime I.  |  Expérience générale 
Évaluation :
5

Used this location more than once in our move. Used it for storage and truck drop off. Every time was 5 star service. I highly recommend.

Kelleigh B.  |  Expérience générale 
Évaluation :
5

Carrie is awesome!! (Or Cassie)

Bettina R.  |  Expérience générale 
Évaluation :
5

Muy excellent!

Bettina R.  |  Expérience générale 
Évaluation :
5

Great!!

Bettina R.  |  Expérience générale 
Évaluation :
2

I asked three times for the staff to make sure I was not going to be double charged for my UHaul. Lo and behold, I went home and checked my bank account, and I was still double charged for my UBox.

Holly F.  |  Expérience générale 
Évaluation :
4

Very nice staff when picking up and dropping truck off.

Jennifer S.  |  Réservation 
Évaluation :
2

Seriously awful

Carly R.  |  Réservation 
Évaluation :
5

The Pasco facilities are well maintained

Todd M.  |  Expérience générale 
Évaluation :
4

need to have more people working on the weekend.

cheryl b.  |  Expérience générale 
Évaluation :
4

Na

Rae D.  |  Expérience générale 
Évaluation :
5

on time and did the job

PATRICK R.  |  Expérience générale 
Évaluation :
3

Angered. Scheduled delivery cancelled, could only be rescheduled a week later. Had to leave work to pick up UBoxes to meet unloading arrangements. Don't offer if you can't honor. Otherwise Ubox was ok

alice s.  |  Expérience générale 
Évaluation :
5

Good job by everyone involved

Hudson A.  |  Expérience générale 
Évaluation :
3

It takes just one person to bring down everyone's average. The majority of the employees I found to be very helpful; one female employee (not the cleaner) needs to develop customer relations skills.

Amanda M.  |  Expérience générale 
Évaluation :
1

HORRIBLE Customer service. We rented a uhaul and 6 hrs later after we loaded our uhaul there we tried adjusting the rusted mirror it shattered. The GM refused to fix it, left us high and dry!

Gary H.  |  Expérience générale 
Non reviews have been submitted for this location.

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