Évaluations des clients U-Haul Storage of Rainier Valley

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of Rainier Valley

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Toby R. le

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We completed Express Check-In before showing up and it still took 45 minutes to get our truck after we arrived.

Anjoli H. le

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The equipment was clean, but the truck had something wrong with alignment, truck kept veering off to the right and I almost crashed 3 or 4 times and it made it very hard to steer and stay in your lane once u pick up speed. Very unsafe andntruck should not be on the road until whatever is wrong with it is fixed. I was scared for my life while driving the truck and that is not okay.

Irving H. le

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Need to have more people taking care of customers. When I finished my check-in, there was a long line of people waiting for a single employee behind the check-in counter.

Steven R. le

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I had reserved a van at Interbay. Lynda the owner told me after reserving on-line that I could only have the van until 3pm. Rainier Avenue is further away but I will never set foot in Interbay again. One word: Trainwreck!

Erin N. le

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The young man who helped us was outstanding!

Christopher L. le

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Nothing, everything was perfect.

Lance H. le

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Santa was so helpful. She is great with customers and her employees.

Mark O. le

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Parking lot and store are cluttered.

Paul G. le

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The people are great, but it always takes longer than it should

Tania R. le

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2 of my pieces of furniture completely fell apart and we’re broken upon arrival, but the movers were extremely nice and let me know immediately as they were taking it out of the pod before removing it further.

Johanna J. le

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Le client n'a pas laissé de commentaire.

Brian H. le

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Le client n'a pas laissé de commentaire.

Mary C. le

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Le client n'a pas laissé de commentaire.

Robert W. le

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The counterman was highly professional and very pleasant to work with.

IFEANYI E. le

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Phenom service, never change

Aline F. le

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The personal service was exceptional—personal and friendly and so helpful.

Lidya T. le

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Le client n'a pas laissé de commentaire.

Michael B. le

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Le client n'a pas laissé de commentaire.

Matthew C. le

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Le client n'a pas laissé de commentaire.

Timotheos M. le

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Le client n'a pas laissé de commentaire.

ellie M. le

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None it was great fast and easy!! Thank you!

Rex G. le

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Le client n'a pas laissé de commentaire.

L F. le

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Thank you for making it work

Joyce M. le

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I had a wonderful experience, and also discovered all of the boxes I will ever need are located right there.

Solomon T. le

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Ok

Bryanann S. le

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Le client n'a pas laissé de commentaire.

Farhad H. le

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Le client n'a pas laissé de commentaire.

Alec L. le

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Le client n'a pas laissé de commentaire.

Jeffery R. le

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The person who helped me was very nice and helpful. I regret I don’t remember her name, but she was great!

Benjamin O. le

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Nothing. Overall great rental experience.

Khaled J. le

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Le client n'a pas laissé de commentaire.

Vasitha O. le

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I want to particularly call out Andre Lewis at this location. He was an incredible employee, multitasking and doing the work of 3 people while also being extremely helpful and friendly. Give this guy a raise!

david H. le

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Our company does business with this location because the owner always makes sure we have what we need. The service by his associates is always top notch!

Samuel H. le

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Andre is a great manager!

Cassidy B. le

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Both employees I interacted with were helpful and kind

Henry F. le

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Le client n'a pas laissé de commentaire.

Amy F. le

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We received the best customer service and really appreciate the level of service you provided. Thank you!

Lawrence C. le

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Need more help. Always a line when entering the premises.

Austin S. le

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Very helpful staff!

VICTOR R. le

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Santa and Shedrick were stupendous with their Customer Service and Professionalism. They are the epitome of excellence.

poul a. le

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The wrong people are being made supervisor while the most capable one there is doing everything and teaching them.

Santiago C. le

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We were using the storage facility for a very, long time and I have no complaints. Would highly recommend it.

kevin f. le

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Thanks For understanding GOD BLESS 👣

tinesha h. le

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Joshua was amazing. Thank you so much for Excellent service

Wendy S. le

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We used this facility as part of a UBox move. Everything went smoothly and we appreciate all the communication from Moving Help on delivery day. This is a great way to move a small amount of items.

Nicholas P. le

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Very friendly and helpful staff, prices are high

Farida B. le

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I would like to say that Santos and Jerome at the Rainier location went above and beyond to help me with access to my storage unit. They both deserve recognition for their great customer service!

casey w. le

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The staff was extremely helpful and accommodating to my last minute, unscheduled request to access my ubox. Both the store manager and assistant manager were awesome. Thank you!

TC Enterprises T. le

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Josh Gardner was a lot like Shayla Pruitt he attended to my every need as far as storage as well as truck and trailer rental took very good care of me and I will rent from him again.

verdell h. le

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Thank you

Angela M. le

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People working here are wonderful and were accommodating. We had to rent a second unit because I have a lot of stuff and they helped us out!

Martha B. le

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Friendly staff and great customer service, they really go out of their way to try to accommodate you and thoroughly explain the contract. Would highly recommend!

Zhou R. le

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Great experience for me!

Clayton P. le

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Josh and Linda have been very helpful.

nilay C. le

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Great service

Liz A. le

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This facility could not locate my ubox for 2 hrs even though uhaul confirmed they were supposed to have it. I called to speak with the manager about it but they never called me back. Distressing.

Billielee B. le

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The staff here is fantastic. From the manager to the person who mops the floor, everyone is helpful and very accommodating. I would totally recommend them.

WILLIAM R. le

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Every step of our U-Haul box was on time and as expected. Thank you.

Harmonie A. le

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Staff is great. Parking sucks but they are working on it.

LORI A. le

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Good service

Sachin A. le

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They need to update their help desk. I called the location and the person on the phone told me the UBox hours were 9-8pm. I went there at 6:30. They told me the hours were 9-4. Extremely frustrating.

Lori A. le

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Very friendly and accommodating

anna s. le

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At the Government store in Mobile, AL, my reservation was not honored and when I was finally able to get my hitch installed, the mechanic forgot to put back my driver side taillight. Not happy.

Jessica F. le

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My experience was fine and I will always use UHaul and recommend them to my friends. However, this particular location is insanely busy and the line was out the door every time I visited. Too hectic.

Eric R. le

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BYE

ERLINDA D. le

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NA

KATRINA Z. le

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Long lines and disorganized service. No one told me that 24 hour notice was required so we went and stood in a long line to be informed that the forklift was broken. Service model broken.

Jacqueline K. le

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The staff at the Rainer location, especially the manager Linda, was incredibly helpful. We had a terrible experience with our Ubox (your corporate system sucks) but Linda was amazing and helpful!

Daniel B. le

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It would be great if you could access your storage locker later than 7pm. A lot of people don't get home from work during the week until 6:00pm or 6:30pm and can't make it before closing.

BEN A. le

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Woman who helped me went above and beyond trying to help figure out why my trailer wiring harness wasn’t working. Very helpful and very friendly!

Chris K. le

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The 3rd party delivery company was fantastic

Elizabeth S. le

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Linda was proactive in contacting me to confirm details of my move and was able to coordinate with my moving company.

Michael L. le

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One item in my shipment arrived damaged. Otherwise everything was great - on-time, friendly service. I am still working with U-Haul to get a refund for one unused U-Box.

Emily c. le

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Was told my U-box would arrive late It then arrived early and we we're not informed until 5 days later. The staff at the location was helpful but very slow. The bathroom was in a horrible state

Olivier M. le

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Especially happy it was free as I used UHaul for moving. This was really convenient. The staff were helpful and got the storage organized very quickly and efficiently.

Marena C. le

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Very helpful and efficient!