Évaluations des clients United Pawn Brokers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de United Pawn Brokers

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kandy G. le

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The place I picked it up from was fine, but the truck was not sweated out and the windshield was nasty. But they did have the truck warmed up for me, because of the cold weather. The employee was very nice. I was very frustrated that I wasn't able to have the truck size that I needed, unless i drove 11/2 hours to go pick it up. I even told the person that i was single and wouldn't have a way to pick it up without leaving my own vehicle their. I know in the past that uhaul moves those trucks to different locations to help the customers out that requested a specific size. I really needed the bigger truck and the truck and trailer that i received was not even close for cubic footage for what i needed.

Jamie N. le

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Le client n'a pas laissé de commentaire.

Rory F. le

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Le client n'a pas laissé de commentaire.

paul K. le

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I was from Basin Wy. and needed to move personal items from Basin to Park Rapids, Mn. I was told to contact Uhaul of Basin, Wy which I attempted to do. I drove out to the location south of Basin and saw trailers but nobody in the office. I made a phone call and found out the location was shut down but they wanted to use up trailers in place and that I should contact Regina at 541.646.8811. I left messages and no response, I then contacted Uhaul and they tried unsuccessfully to contact her also and stated we would have to move the pick up to Worland, Wy. and I agreed. The funny thing was that the night before we left I was talking to a friend who had just seen Regina (interesting). When I picked the trailer up at the new location (United Pawn Brokers) they informed me to re-check the crank down on the hitch to make sure is was tight. When loaded I did and needed to turn down the crank another 3 complete turns to re-tighten. When I got to my first gas stop I checked it again and once again had to re-tighten 3 or 4 complete turns. I now was a little nervous and when I stopped again for gas once again had to re-tighten 3 or 4 complete turns to tighten. I was in Beach, ND and began to search for Uhaul places nearby and found Mac's in Dickenson, ND 60 miles away. Once on the down ramp into Dickenson I pulled over and checked the hitch again and it was once again several turns from tight. I do not feel that this trailer should have been on the road. When I arrived at Mac's Nathan the Mgr checked the hitch and agreed that it appeared defective and that we would need to empty the trailer and secure another one in his lot to continue on. Seeing the distress I was in he immediately brought out another employee and they helped us to unload and re-load to another trailer and got us out of there in one hour. My hats off to Nathan and Marty from Mac's in Dickenson as they were awesome in every form and went above and beyond to take care of me an my wife. On the other hand as this trailer should not have been on the road and I do not know how close we were to failure of the hitch. Thank goodness we had a lot of tongue weight to aid in non-failure. It is my feeling that Uhaul should reimburse us for putting us in this situation. I also was going to contact Uhaul by phone to register this complaint prior to these comments but of course it was a 10 - 15 minute wait to speak with a rep. to find out how to make a complaint. Bad Deal Uhaul and I feel I deserve my money back.

Michael P. le

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Le client n'a pas laissé de commentaire.

Larry P. le

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Le client n'a pas laissé de commentaire.

Jessie K. le

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We dropped the uhaul off on time were charged a day extra and put $65 worth of gas in the truck before we dropped it off it showed 3/4 tank they said it was just below and so we were charged. We did get the refund for the extra day but not the fuel. We planned on booking again to get the rest of our stuff and now will not.

ROB B. le

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Le client n'a pas laissé de commentaire.

bo B. le

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Le client n'a pas laissé de commentaire.

klint M. le

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Le client n'a pas laissé de commentaire.