The personnel att the copperative were extremely professional, helpful, and also reiterated the problem with the trailer.
Évaluations des clients United Quality Cooperative
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Témoignages des clients récents de United Quality Cooperative
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Get rid of your clerk. Rude and argumentative.
Have power jacks for iPhone available. Add navigation program.
Location of drop box. Or people working the having knowledge of what's going on
Lower pricing for rentals
Show employees more about renting/returning equipment
Clean the units
Get a different counter person. He was training someone else who took 3 times to get it right and did not speak English. I don't speak Spanish. Did not confirm fuel by observing it. No key drop and they were not open when I brought truck back. Called U-Haul they told me bring the key back next am. I did at 715 am. No one there. So I gave key and my phone numberI to another employee at the counter. I drove total 5 miles used 1 gallon gas in fact more gas in when I returned truck then when I got truck and his initial calculation was wrong. Charged me for 3 days use when it was 23 hrs.
this is more or a compliment since i believe you need to hear good things as well as constructive criticisms. i want to tell you that the persons at this location were VERY accommodating and expedient. They helped me make a reservation and helped me to get quickly on my way. These people need an "That a boy!"
Just the trailers really need the lifting Jack
Originally reserved trailer in Minot ND, but was contacted the day before pick up that it wouldn't be available. VERY DISAPPOINTING!!! Alternate pick up involved driving 150 extra miles. VERY DISAPPOINTING!!!!
Training, and manual as well as online paperwork, cleaning equipment and store
They changed me an extra 50.00 to drop off at a location closest to me. Why would I drop off if I was leaving town? Uhaul need to communicate with other uhauls. This was not worth it... I could of had family helped me. But decided to give them a try.. would NEVER DO THIS AGAIN!!!
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