Évaluations des clients Universal Detailing LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Universal Detailing LLC

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Robert A. le

Évaluation :

I went for the truck at 5:43 pm and return it at 5:00pm the next day but I was charge 48hrs fee with the excuse that the contract went to 2nd day after 4:00pm. I was soo disappointed.

Jonnathan C. le

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Very friendly staff

Billie C. le

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I was able to drop the trailer off when they were closed. First thing the next morning I received an email with conformation they received the trailer. I called to verify and everything was already done with the return process. Very nice person on the phone.

FAITH D. le

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Make sure your representatives know that they need to be at the location for scheduled pick-ups. We had to wait for the associate to show up at the location. The battery in our van was dead and we had to spend the time to jump it. Make sure your associates know to check the vehicles for problems before customers come to collect them.

vella G. le

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I suggest having a main entrance for customer's to use instead of having to walk through the work area to a side office. There should be more than one person capable of processing customer orders. Before asking a customer to sign a document indicating no damage to the vehicle allow the customer to inspect first. A customer should be asked if insurance is needed instead of automatically being charged.

Khadija W. le

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Le client n'a pas laissé de commentaire.

abdulkadir S. le

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Le client n'a pas laissé de commentaire.

KEVIN D. le

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Le client n'a pas laissé de commentaire.

Chuck W. le

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I didn't reserve a UHaul under my namw

Dale L. le

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Le client n'a pas laissé de commentaire.

Rhea L. le

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Le client n'a pas laissé de commentaire.

Micheal K. le

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Contacted Uhaul by phone prior to rental to be told reservation not required. Went to rent a vehicle & location employee stated reservation WAS required, attempted to rent vehicle only to be told we had an outstanding balance of $500 plus which prompted two hours on the phone w/ Uhaul rep. Outstanding balance was not our personal balance & the time involved on phone to remedy the balance issue was not taken off rental contract/period & ended up paying extra day for rental. Told by location employee rental included up to 300 miles but contract (WHICH WAS NOT PROVIDED IN PAPER FORMAT WHEN VEHCILE WAS RELEASED TO US) indicated 200 miles which resulted in extra fees for mileage. Overall terrible experience, contacted Uhaul several times over the course of having their vehicle as well as follow-up with Regional customer Svc in an attempt to remedy all issues but have NEVER received a call back from Uhaul. Will never use this service again & will continue to communicate terrible customer service received.

KEVIN W. le

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Le client n'a pas laissé de commentaire.

jaime W. le

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n/a

Terry C. le

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Le client n'a pas laissé de commentaire.

Matthew F. le

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Supervisor was late to location - ignorant and disrespectful on phone and handling of situation

Victoria C. le

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No one was there who could get me the key. When i called to say i would be late and asked if that was ok, the person on phone was either high. , greatly distracted or just plain dumb as made me repeat myself several times and didnt know what i was talking about. Truck was clean. Transmission has serious issues!

Steven B. le

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Le client n'a pas laissé de commentaire.

ALBERT G. le

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Continue to work on service to others

Kiran S. le

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Le client n'a pas laissé de commentaire.

Arthur H. le

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There is no order and this place is unprofessional.