Dan was extremely pleasant to work with. I would return, just for that reason.Dorian W.
Customer Reviews for USA 2 Go Quickstore
(U-Haul Neighborhood Dealer)
Pour nous contacter
Plymouth, MI 48170
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 10h am à 4h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.andrea B.
Very nice customer service! Will definitely go back here for all my moving requirements.Meeta G.
Le client n'a pas laissé de commentaire.Marc G.
Le client n'a pas laissé de commentaire.Derek C.
They were so Kind to me I really appreciate the excellent Customer serviceLakesha S.
Le client n'a pas laissé de commentaire.penny S.
Very friendly and helpful person at the counter for both check-out and check-in.Janna S.
Le client n'a pas laissé de commentaire.Mark H.
Le client n'a pas laissé de commentaire.Sarah D.
Good to do business with A+mark M.
Le client n'a pas laissé de commentaire.Drew W.
I appreciate them for everything!LaDia B.
There were no furniture dollies to rent. Had to buy a set.Randolph C.
Le client n'a pas laissé de commentaire.angel M.
Staff is very friendly and helpful!Robert L.
Le client n'a pas laissé de commentaire.David T.
Service rapide et convivial. No improvements could be suggested.Jerome M.
Dan is the best! We rented a van and a 10 foot truck to make a difficult move. He even took two calls and described perfectly how to work some of the equipment. We couldn't be more pleased with our experience. Clearly, Dan cares about his customers. And his kindness is very much appreciated. He made the move as easy as it could possibly be.Martha S.
Le client n'a pas laissé de commentaire.Joseph D.
Le client n'a pas laissé de commentaire.Rocky P.
The Van smelled very bad. Like the previous renter had used it to haul fertilizer or manure.Ken C.
Le client n'a pas laissé de commentaire.Jeff G.
Truck was clean however left front turn signal was falling out. The links provided to document damage did not work. Truck also needs an alignment and the anti lock braking system activated every time I slowed at about 5 mph.SEAN PATRICK L.
Le client n'a pas laissé de commentaire.Dieudonne K.
The pick up location yes is good not the drop off they couldn't even give me a receipt because manager wasn't there but we did have to clean it before we used itRene P.
Excellent experience, we needed a 20 foot uHaul to move furniture 5 miles between locations and everything went great from reservation to pick then drop off. Everyone was extremely courteous and helpful, we're happy to recommend in the future.Michael H.
Truck only had 1/4 tank of gas. Forced me to buy up front which in the end we lost money because we put in more gas than we neededRaymond T.
Everything was perfect and so helpful accommodatingTracy E.
Le client n'a pas laissé de commentaire.Michelle A.
Clean store, professional and very knowledgeable staff!!washdev M.
Le client n'a pas laissé de commentaire.Danny M.
Le client n'a pas laissé de commentaire.Karisa S.
They are not upfront about the price of the U-Haul they quote you one price And then when you look at your account they take out more money without telling youKathleen S.
Pickup was pretty easy though you had to go inside to get the key. Truck was overall in good shape. Significant ding and scratches that I felt I needed to address in the app. Lastly, Uhaul put a hold on my card that still hasn't cleared. We ended up charging my wife's card after dropping the truck off but the initial hold is still pending on my account 48 hours later. Not cool UhaulRyann C.
Truck leaked oil and when I called to let them know the guy said there's nothing he could do and hung up on me.Brandon G.
Le client n'a pas laissé de commentaire.Ibrahim S.
Le client n'a pas laissé de commentaire.Larry H.
Quick and convenientTheodore J.
Le client n'a pas laissé de commentaire.GARY ANDREW M.
Windows dirty, inside tuck had previous leasers's paoerwork and hardware, truck floor was dirty and low tire pressure light indicated it needed attentionEd C.
The USA 2 go representative was the worst person in the entire world. She wasn't friendly or knowledgeable at all. She was rude and raised her voice several times. She repeatedly told me she wasn't an employee of Uhaul and works solely from USA 2 go. Not to mention she had me upload my photos over 10 times to only find out she was on the wrong screen. Because of her lack of knowledge, I was told to take my business else where, so that's what I'll be doing!!Nicole C.
Le client n'a pas laissé de commentaire.Brian G.
The only thing I found in the cab was an empty can on the passenger side that was small and must not have been noticed by the cleaning crew. It rolled out in transit but was not a danger. I was impressed with the fuel milage for a large vehicle. Being a truck driver, I followed some other big trucks to help the with wind resistance.RICHARD DAVID T.
Le client n'a pas laissé de commentaire.Andrew D.
Le client n'a pas laissé de commentaire.JACOB V.
Le client n'a pas laissé de commentaire.Bryan S.
It was greatMikel S.
Tires needed balancing. Rough drive.SCOTT JEFFREY G.
Good experience as usualKaren C.
The staff person did NOT explain to me how to return the vehicle. She was going off duty at 5pm and simply said, "Give the keys back to the gas station clerk when you return it." Dropped the truck off around 7:30. Turns out I was supposed to use my mobile phone to do a virtual check in. I didn't know that. I turned in the keys and went home. Got the text message on my iphone 6 and had to return to the gas station at 9:30pm. The iphone 6 wouldn't support the software so I had to use a family member's phone. Finally finished at 10:15pm. What a HASSLE. Your staff should have been more clear with me.Amie P.
Le client n'a pas laissé de commentaire.Ryan R.
Le client n'a pas laissé de commentaire.Elizabeth D.
Le client n'a pas laissé de commentaire.Joseph C.
Booked on lineâ€¦.picked up truck the next dayâ€¦.easy peasyLORRAINE D.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.Kevin A.
Le client n'a pas laissé de commentaire.Brian B.
There is a spilt drink in the cabNigel L.
Le client n'a pas laissé de commentaire.Dominick M.
Nothing the customer service was great.Jeanette R.
Le client n'a pas laissé de commentaire.Naoto K.
Le client n'a pas laissé de commentaire.Jeff C.
Dan was the best hands downRonnie T.
Dan and his team go above and beyond to help someone secure a truck and ease the stress of one of the most difficult life-changing events someone can go through. This location is Outstanding! Keep up the good work. Excellent communication, fair pricing, recommendations on how to save money, friendly, responsive, team.Jeffrey M.
Nothing comes to mind. The process was quick and easy (verify the drivers license online prior to the rental to expedite the process). The van was clean and it drove well. Drop off was quick and easy.Christopher T.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.Igor B.
Le client n'a pas laissé de commentaire.Devin F.
Little confusing because no street sign noting UHaul facility. Manager was most helpful letting us know how to locate facilityNeil G.
Truck had a tire pressure warning message. Also the drivers side window or mirror was rattling. Otherwise it was pretty good.Mark K.
I had a question and no one at desk.Gregory B.
Le client n'a pas laissé de commentaire.James L.
Very nice people at the counter.Amy N.
They are awesomeJAMES B.
Excellent service à la clientèle. Friendly, thorough, and helpful. Will definitely return as well as recommend to others!Steven W.
What a great place Great experience. Very friendly and caring manager. The inside is updated and clean. Open aisles. No crowding of aisles I can not say enough good things.Lisa H.
Great service!!!Altynai H.
Le client n'a pas laissé de commentaire.Richard W.
The agent was very accommodating. She allowed me to change my reservation on the spot.Yohei S.
Le client n'a pas laissé de commentaire.Juan V.
Le client n'a pas laissé de commentaire.YVETTE LAVON B.
Dan was great!!!! Easy process;)Tracy G.
Le client n'a pas laissé de commentaire.Laurie W.
Very friendly and helpfulJAYLEEN P.
Easy to work with. Simply pickup and drop off process.JOHN B.
Le client n'a pas laissé de commentaire.LABARON H.
Le client n'a pas laissé de commentaire.Mike O.
Truck needed some major front end suspension work. Everything went well location people at the Uhaul great to work with.joseph S.
Dan was extremely personableCharles C.
Le client n'a pas laissé de commentaire.Richard G.
Le client n'a pas laissé de commentaire.Andrew H.
From the strange sounds this truck made, it definitely needs some work.Brian S.
Le client n'a pas laissé de commentaire.GEORGE L.
Le client n'a pas laissé de commentaire.Gregory H.
It was literally a brand new 26' UHaul. It ran like a dream and my nephew wanted to keep it. The staff was incredible, very kind and engaging and explained the whole process thoroughly. It was easy to drop the truck off and the keys. I HIGHLY RECOMMEND THIS LOCATION!!!SUSAN JENE C.
Le client n'a pas laissé de commentaire.Terrance B.
Le client n'a pas laissé de commentaire.Joseph M.
Le client n'a pas laissé de commentaire.Mark S.
the manager was very friendly and accommodating,Harry W.