Évaluations des clients USA Mattress

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de USA Mattress

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Thomas M. le

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Great people, friendly and was a partner in making our trip go well.

Mary J. le

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Le client n'a pas laissé de commentaire.

Arianna R. le

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Make sure vehicles are clean...the trailer part of thectruckbwas fillthy...dirt and dried mud

Michelle M. le

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Most horrific thing I ever experienced

Christopher A. le

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Le client n'a pas laissé de commentaire.

kathy S. le

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Le client n'a pas laissé de commentaire.

Ronald P. le

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Le client n'a pas laissé de commentaire.

JOSEPH P. le

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Le client n'a pas laissé de commentaire.

tammy H. le

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The estimate I was given for the rental online was about $300 less than the amount I was charged after I arrived to pick up the truck and car dolly, which I was not prepared for. The rental agent had sent her husband to a different location to pick up the truck and I was told he was the one who inspected it for roadworthiness. The trucks suspension was lacking, the seats were uncomfortable, the brakes screeched during stops...and I ended up so bruised and battered by the road trip from NY to FL I had to take a couple additional days off to recover because I was in so much pain from being thrown around in the cab... I will never again give uhaul my business, this truck was terrible. I would invite management to take the same road trip so they can experience the nightmare for themselves.

susan K. le

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Le client n'a pas laissé de commentaire.

TOM S. le

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Chris went out of her way to come to work after she had closed to assist us with the Uhaul Truck rental! Outstanding Customer Service! Thank You Tom Schwan

Marlana F. le

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Le client n'a pas laissé de commentaire.

Jeffrey C. le

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These people were great, very helpful and personable on the phone and in person. Went the extra mile to find me the truck I needed. Their location was 2 miles from where I had to be which helped tremendously. The other location I would have tried was closed Sunday AND Monday. Not good.

Timothy M. le

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My 1st location did not go well. They were not open at 9 am I had to call and the owner showed up at 20 after 9. He did not have my truck because the previous person did not have it back in time. He did call around to see if I could pick it up elsewhere. The person at usa mattress was wonderful and I appreciate her coming in to help me.

dean O. le

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Terrible customer service. was overcharged wirh out being notified. will NEVER rent from u haul again

Rachel R. le

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Le client n'a pas laissé de commentaire.

Paul K. le

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I made my reservation at one location but upon arrival was told it was probably at a different location.Luckily for me, the gentleman running this store gave me a ride to the other location.

Gary C. le

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I originally had a 20 ft truck reserved at a different facility, and when I got there they had no 20 ft truck. After a phone call, I was told I had to drive 30+ minutes to get what I reserved. Not good. USA Mattress had a 15ft truck available only 5 minutes from the original pick up location, and the agent was more than accomodating to get me in. Truck

John B. le

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Le client n'a pas laissé de commentaire.

TAHA A. le

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Le client n'a pas laissé de commentaire.

Kenneth W. le

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Le client n'a pas laissé de commentaire.

John B. le

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Le client n'a pas laissé de commentaire.

Keith B. le

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Le client n'a pas laissé de commentaire.

Jennifer F. le

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Everything was smooth and perfectly as expected. Kris was very helpful and pleasant.