Évaluations des clients Uvalde Truck Rental

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Uvalde Truck Rental

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Kenny A. le

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The location was hard to find. We drove around for over an hour to find the truck. The 24/7 app is a waste of time. I spent more time in the phone and sending a dozen pictures to verify who I was. Next time will definitely deal with an actual U-Haul location

susanna G. le

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The clerk could have helped me better set up my drop off location.

Beatrice V. le

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They don't have any other equipment there for example a ball joint. The girl at the front desk didn't know how to attach the trailer to the truck and never left her seat to try to figure it out. I had to pull up a you tube video on how to attached the trailer. She also failed to mention that they are closed on Sunday when I asked her if I could drop off the trailer on Sunday.

anastasia D. le

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it’s not a real uhaul place the trucks are in the back I thought and that was not explained, and I’m pretty’s sure that location duplicated my card and made fake charges...won’t be recommending that location to no one!

Terry M. le

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Le client n'a pas laissé de commentaire.

Luis G. le

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to much money

Amelia A. le

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Le client n'a pas laissé de commentaire.

CYNTHIA D. le

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Your service is Awesome..

Todd G. le

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The 6x12 van trailer is heavy to hook up on your own. I didn't realize I would have to hook it up by myself. My wife came with me to help lift it off the ball when I returned it. We are retired and will not be doing that again. We could have been hurt.

jose C. le

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Always take pictures of the gauges and the usage of the vehicle. I was over charged on the fuel and they dont want to refund it. Even though we established It was left with more gas.

carmen D. le

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Le client n'a pas laissé de commentaire.

juan S. le

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Bad service

joann R. le

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I admit to having a problem locating them at first due to being in a building strip center. But personnel was friendly and helpful. Return process was very easy :)

LaMetra S. le

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Le client n'a pas laissé de commentaire.

Shytianda H. le

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Both representatives helped make the check in and check out process very efficient. I was greeted with a welcoming hello and any questions I had were answered with great knowledge.

Micheal W. le

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stick with a corporate uhaul

jose D. le

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Should Fix the a/c if the truck

David A. le

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Trailer had 2 swastikas drawn on it. I was pulled over once for it but not ticketed and was also asked to park in the rear of the hotel because of it. Please try and keep your trailers clean inside and out.

tasha L. le

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I received the truck dirty and we actually swept the truck out and was told we didn't and also on the contract it showed the truck to be almost full so I returned it at almost full and they said we received the truck on full but we DID NOT and they charged my card and I am working on getting money back

karen J. le

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Le client n'a pas laissé de commentaire.

Gerson C. le

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Le client n'a pas laissé de commentaire.

Sara R. le

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The location we went to was the ONLY one in the whole city of Houston, TX that had the size trailer we were needing. When we hooked up the trailer and connected the lights to the adaptor and the adaptor and other fuses from my vehicle shorted out. We realized that the wires from the trailer had been run over and were all touching. The trailer lights were replaced, but not even an apology was offered for the damages sone to my vehicle. We had to drive without lights on our vehicle and trailer to an auto parts store. I'm extremely disappointed in the customer service we received

Tawana B. le

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James was not in the office to help nor was his receptionist able to reach him. The receptionist could not do the return process and I had to wait for James to return and when he did return he became tied up with customers so I had to wait over 30 minutes for help taking the trailer off of my truck and my help came from other customers returning their trailer.

Reynaldo D. le

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Le client n'a pas laissé de commentaire.