Le client n'a pas laissé de commentaire.
Felicia S. | Expérience générale
Customer Reviews for Valencia Discount Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I have rented here many times over the last 10 years and have never had any issues. Staff always friendly and extremely helpful.
Stacey H. | Expérience généraleI was treated very well and was driving my uhaul within 30 minutes, I know the next customer will be just as impressed and satisfied as I am. Thank you Chris ( manager) and uhaul company .
William S.Thank you very much
Marie S. | Expérience généraleI was incorrectly over-billed. Still trying to resolve the issue.
Christopher S.Vehicle was a smelly mess, I'll never rent from you again.
gregory H.I really like this storage they are great. Thank you for everything.
Jessica A. | Expérience généraleExcellent customer service and office staff great
Cathleen B.She was great!
Yolanda E. | Expérience généraleWont answer the phone. Wont return voicemail till after your late if trying to make a payment. Left 4 voicemails with my phone number in each but took three weeks for a return call and the reason was they didn't have my number so she lies to your face. DO NOT RENT HERE NOT WORTH THE HASSLE. Owner would rather talk to friends than answer the phone.
Jonthan B. | Expérience généraleI have utilized this facility several times and have nothing to say but good things. Chiaca was a pleasure to deal with.
John G. | Expérience généraleShe's my hero.
Max D.I didn't have a good experience. I was led to believe I could drop off the truck at one location while being called mid way into my move that I needed to drop off my rental at another location and when I called to ask what happened I was told you have a "specific way" of doing things as if chastising me for calling. I won't be using uhaul for any more of my moving needs. Going to cancel my storage as well first chance I get.
Noemi G.we returned the truck after hours and we were glad that there were other trucks parked out front so we knew where to park
Philip S.Not able to speak with someone regarding drop off and no lock to keep items secured at drop off
CRYSTAL M.This place has a Very helpful staff. The facility is very well maintained.
Angel E. | Expérience généraleTONS OF HIDDEN FEES. My moving truck is advertised for 19.99, I used it for four hours and when I returned it I learned that my bill was $150. I would rather use PENSKE
Robert S.Daniel provided excellent service. Truck was in good working order. Over all an amazing experience. Thank you Daniel
Jesus V.No comment
Marc W.Nothing to say at all just we have a great experience with you guys!
Rafael B.I need a credit the uhaul truck had a shredded weatherd temporary tag on it. The truckn1as not inspwxted or cleaned.
TRACIE S.Every thing went smoothly and the staff was helpful and knowledgeable, explaining the steps including the return process.
Donald D.Just keep doing what youre doing. That's why I always come to you when I need your type of business. Thank you, Dawn.....
Dawn S.The women that helped me here was amazing. I will be recommending this specific location to my family and I will definitely be using uhaul services from this location in the future because of her.
Francisco S.Office was closed till Monday so I cant rate
davina A.Friendly efficient check out
Robert H.Nothing she was the bomb doggy. Great employee ????
Marie S.Why not send this message who took my storage?
FRANCES ANN R. | Expérience généraleThe staff is amazing ân I always use your place whn I need A storage thank you am a Very satisfied customer
DAWN G. | Expérience généraleGreat company to work with. Never had any issues with Valencia Self Storage. Will recommend to others.
JEANETTE L. | Expérience généraleNot clear where to park the rental for return
JUSTIN P.Maybe if u can have the equipment clean before hand and tell the customers that's okay you won't get charged for the dirtiness of the inside of the can plus make sure it is clean behind the bench sears found alcohol in the cab
alfred L.Only one thing, have better signage for uhaul. We had to call to find out where they were. But after located, it was really smooth and we where done and gone. The lady there was very nice and friendly.
Maggie H.Outstanding service from this location. Took the time necessary to correct errors from pickup location. Very helpful and patient.
Larry L.Had a great and easy experience with uhaul, will do again if ever needed.
Malcolm John S.You don't even know it's there and you spend 10 minutes looking fo it and another 30 waiting for someone to open the gate. Uhaul signs would be useful and a courtesy call before you charge 70 % additional fee for something we the customer has no idea for.
Fatimah I.Great customer service. ??
Kirk W.Need a larger U Haul sigh
Doug L.Cramped for space,and hard to get to. The people were wonderful.
larry J.The guy was rude
GUADALUPE H.Don't let Chaica (Rep at Location) get away from Uhaul. She understands customer service in an age when most have forgotten it entirely!
MARY L.