Loved the online checkin/checkout!John S.
Customer Reviews for Value Store It
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Harriette mayrim F.
Customer service was excellent. Aramis was very helpful on two occasions. The truck had rain weather issues. Water was pouring in on both passenger and drivers side due to door seals that kept falling off and causing us both to get wet especially when driving.Mark A.
Truck share process sucksEDWIN B.
Le client n'a pas laissé de commentaire.Fabrizio V.
Le client n'a pas laissé de commentaire.James P.
Le client n'a pas laissé de commentaire.Breno A.
Le client n'a pas laissé de commentaire.Livia T.
The uhaul had an overwhelming Marijuana smell when you opened the truck cabin. And it was filthy inside the cab. Also the driver side, side mirror was broke. Held on with duct tape and would not stay in place I had to open the window and hold it to see down that side of the truck to change lanes.Alexis D.
Le client n'a pas laissé de commentaire.Rick W.
Le client n'a pas laissé de commentaire.Robert G.
everything was great. no need to change a thingJason F.
Very friendly and knowledgeable staffShameeka M.
Le client n'a pas laissé de commentaire.Edinolia S.
I actually always thought Uhaul was much more expensive, so I've always avoided it. It was well priced and easy check in process. Would recommend to anyone, even on a budget.Taylor K.
Le client n'a pas laissé de commentaire.Gabriel B.
Le client n'a pas laissé de commentaire.oscar T.
I was looking for storage units in the area and when I was inquiring about specific size storage units they asked how many boxes and how much space I believe that I would need, I believe this would be a great feature because I rented a 15 foot truck when I really only needed a van but I just didn't know exactly what to get sore it would help customers save money and keep coming back to make sure that they don't over order by getting an insanely large truck. Your lockbox for four keys should be labeled as such instead of just being a black box on the side of the building. All vendor boxes and all drop boxes are labeled as such but not the key lockbox for those picking them up early in the morning or after hoursRyan B.
Great Custoomer ServiceKEVIN H.
Le client n'a pas laissé de commentaire.Daniel V.
Le client n'a pas laissé de commentaire.Karen M.
Le client n'a pas laissé de commentaire.Meadow P.
Please make sure AC is working in the cab of the vehicleAlyssa W.
Vary good talking and behavior excellentBiju T.
Le client n'a pas laissé de commentaire.Luiz Gustavo C.
Le client n'a pas laissé de commentaire.Wagner G.
Customer service was amazing, and a super smooth experience.Carol J.
Le client n'a pas laissé de commentaire.Darleen C.
The truck was clean but old and the engine sounded like it needed some servicing. Its was revving high and not driving well at all. Was not a pleasure to drive. Other than that things were fine.Philip C.
Le client n'a pas laissé de commentaire.Mark A.
Everything went smoothChristine S.
Show exactly how much are going to pay. Checking address.Juan B.
Cleaner and better maintained vehicles would be nice, but we never expect that at Uhaul anyway.Philip T.
Did not go inside as i dropped off after hours but appeared clean and nice. Used the phone system to walk through the drop off and they were awesomematthew F.
Le client n'a pas laissé de commentaire.Alecia B.
Great workers very respectable and approachable would visit again thank youJohn michel M.
The Value Store It manager was very helpful and great to work with. I highly recommend this location.Michael S.
Le client n'a pas laissé de commentaire.Andrea J.
Le client n'a pas laissé de commentaire.Mason D.
Excellent customer service at this location 👍🏻Maria S.
Le client n'a pas laissé de commentaire.Daniel R.
Le client n'a pas laissé de commentaire.Jonathan P.
Nice Helpful FriendlyCHRISTOPHER E.
Le client n'a pas laissé de commentaire.Terry B.
i returned the truck after hours but it seemed to be that this location couldn't handle a 26 foot truck as there wasn't really any place to put it properly but along the curb and the uturn i had to make at the intersection to get to the location was difficult as well for that size equipment but the key drop was nice and i felt secure with the cameras you could see them thru the door and it was well lighted and open area thats the only reason for the 3 stars other than that it was nice and would have gotten 4 or 5 but i didn't speak with anyone either but i am sure they would have been nice as they place was well kept up too.JULIE H.
Too expensive with too many hidden fees and expenses. Gas is reimbursable at lowes and menards so ihaul will eventually update or u fall off the face of the earth. If you wanna stay relevant stay competitive because at menards they start next to a gas station generally speaking and they give you enough to roll out of the parking lot, but gas is on you. Meaning menards doesn't fill your tank, and if you leave them with a full tank they reimburse you up to 20 dollars. Meaning they get cheap gas refills, and never have to fill it contractually while the customer has less hidden fees and charges.Trevor M.
Le client n'a pas laissé de commentaire.Jake H.
Everything was great. Gentleman by the last name Montenegro was very friendly and offered great customer serviceKrist P.
Great service all roundGeraldine M.
Le client n'a pas laissé de commentaire.RICKY RAY S.
Le client n'a pas laissé de commentaire.Vanessa M.
Service with the reservation was excellent.Michael Lloyd J.
Le client n'a pas laissé de commentaire.Julie M.
Le client n'a pas laissé de commentaire.Kevin J.
Le client n'a pas laissé de commentaire.Charles Michael F.
Tail lights not working. Drove after dark and three people at different stoplights took the time to let us know they weren't working. I did let the location know so that they could address it.Susan K.
Le client n'a pas laissé de commentaire.Rolando E.
Le client n'a pas laissé de commentaire.Dean F.
Le client n'a pas laissé de commentaire.THOMAS S.
Le client n'a pas laissé de commentaire.Martrez K.
Le client n'a pas laissé de commentaire.Carlos A M.
Quick, friendly service. Very helpful.Craig A.
Le client n'a pas laissé de commentaire.Mohammad H.
My experience was horrible. First of all my pick up time and place was changed the morning of. Not too great when I booked movers THRU uhaul based off my original time. Second, wiper blades were so old they did nothing and when I got caught in the rain it came through the door seal. Lastly, of course my drop off location was changed. Horrible experience. Next time I'll pay the extra money for a pod.Lily H.
Perfect!! Awesome U-service, awesome U-People and awesome U-value.Yogesh S.
Le client n'a pas laissé de commentaire.Monica O.
Le client n'a pas laissé de commentaire.Don E.
Le client n'a pas laissé de commentaire.RONALD R.
Le client n'a pas laissé de commentaire.James D.
I would use this location again. Very helpful staff and great choice of trucks/equipment to assist with moving.JAYNE F.
Le client n'a pas laissé de commentaire.JAMES N.
The whole "third party U-Haul dealer" thing has always been weird for me. They don't offer some of the moving products and don't carry some of the equipment that U-Haul usually does, and the moving products they do carry are sometimes more expensive. Generally speaking third party U-Haul dealers are not my favorite experience. They did keep their facility well maintained though, so I appreciated their order and cleanliness. The truck itself worked well, ran well, and hauled both our stuff and pulled the auto transport with little difficulty. A suggestion: In newer purchases of the ten foot U-Haul truck, would it be possible to obtain them with the "grandma's attic" feature? That's a feature that the longer trucks have that would be fantastic for the ten foot truck as well.Sully J.
Le client n'a pas laissé de commentaire.MIGUEL H.
The cab of the truck wasn't clean. There was dog hair all over. Other than the dog hair everything was good.Krystal V.
The rental went smooth and without a glitch. In and out in 10 minutes.Carol L.