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Autumn Triffanoff
Customer Reviews for Vape And Smoke City
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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This was the 3rd store they sent me to. I wasted an hour getting run around town. Terrible experience overall
James BakerNot happy with the way the uhaul representative conducted the whole process
Michele SredichI was not a fan of this location. Entering my credit card info into a personal phone is very, very sketchy. The guy had his own business and did uhaul rentals, his business was priority and kept interrupting setting up my rental.
Joseph EnnocentiTruck was dirty, fuel in truck was improperly stated , shop said 3/4 full picked up truck and only hat just under a 1/4 tank, shop said they would take care of it (unfortunately I did not take a picture) I cleaned and fueled the truck. After returning the truck the return shop did not want to hear my story and changed me for a 1/4 tank of fuel (I returned it with a 1/2 tank, more than I picked it up with) This is very disappointing because I always had a great experience with Uhaul.
Bill HolleyFriendly team member. Truck somewhat dirty inside but no big deal. Only recommendation is to make check in process faster. I did online check in hoping that would speed the process up but I still waited for 15 mins or so inside to check in and get keys.
Dennis KottelichI cannot think of anything that could be done to improve service. The pickup and drop off was easy and convenient. At first I was a little confused when I arrived at the Drop Off Location, Vape and Smoke City, however when I entered the facility I was greeted and directed to where to park the vehicle. The personnel operating the drop off facility were all very helpful and took care of my transaction without any issues. I was very pleased.
Stephen SheanThis location was convenient, a vehicle was available and the shop renting the truck l wad very polite and helpful.
MICHAEL BEDONTNo gas in the truck and items left in the cargo are
Jeff KanaThat location is much better then the one I usually use, especially when I only had to go across the street to pick up my order!!
Marlene WallaceThe gentleman at the Vape and Smoke shop was very nice. Unfortunately the Cranberry Township dispatch team who redirected me to this location for my one-way truck instead of my normal pickup at the Greensburg Route 30 location lies that they would have my furniture pads. Had to escalate the problem to a District manager and the issue still wasn't resolved. Thankfully Joseph at the Route 30 uhaul center was super great as always and gave me a set of furniture pads. Never did get my second set I paid for.
Endicott Reindl