Customer Reviews for Versatile Self Storage Ltd.

Rating:

5.0

Everything was fantastic, the 8pm gate lock was a bit of a misfortune at times.

Rating:

3.0

The staff here are what make the place. It’s a unique facility with different size and shaped units to rent. The only reason for our lower rating was because we had a rodent issue - trap near our unit got damaged and when we went to empty it, there were mouse dropping everywhere. One of my boxes also has noticeable water damage (possibly with rodent damage). Place is well run and organized, we just left a little disappointed, especially with so many indoor places to choose from as competition.

Rating:

5.0

I was very pleased with versatile storage never had a worry about the safety of my stuff in storage staff was always very helpful and friendly. If I need to use storage again I would definitely go back to versatile storage 👍

Rating:

5.0

The staff were very helpful and accommodating, as our plans changed and so did our storage needs. The facility was clean and easy to access even with the biggest trailer or rental truck. Thank you, Mark

Rating:

5.0

Great storage facility at a fair price. The manager and staff are helpful and friendly. Some mice got into my unit and made a bit of a mess but I guess that is hard to control.

Rating:

5.0

The personnel were very friendly and made sure that we understood the contract for the storage lockers. Hours of access to the storage was great as we had couple late runs as it was later than office hours.

Rating:

5.0

I have used this facility many times. Great service and nice units. A little repaving due but does not detract from the experience.

Rating:

5.0

Great, helpful staff and facility in Kamloops. Convenient location near the highway.

Rating:

5.0

Had my storage unit for a year. Staff are very personable and the area is very secure. A great place to have extra storage if needed.

Rating:

4.0

The facility is somewhat dated but the staff is very helpful and the low key approach works very well for us. I have used the service here for years and have always been completely satisfied. See you in the future.

Rating:

5.0

Staff and management are great

Rating:

5.0

My experience using this facility was awesome. The access to the unit was easy and the staff are so kind and helpful. Thank you for the great experience.

Rating:

4.0

The notice of one month is too long. At Uhaul it is 0 days and at Nationwide Storage it is 2 days.

Rating:

3.0

I tried to skips 1 and 3 because I was in the middle on both. Office hours were fine, cutting off access at 8 is a bit early for me, I’m more of a night owl. Facilities were fairly well maintained, but mice were an issue. Previously, I would have said that the overall quality would be above average, but with the rental increase the value doesn’t seem as good. I understand costs are going up everywhere, but it would have been nice to some more maintenance costs going back into the facility with the rental increase. The staff was great. Please note that the locker latch is missing one of the carriage bolts. Thanks, kile

Rating:

5.0

I highly recommend this storage facility. The unit size fit all my items that I needed to store. The price was very inexpensive aswell. The staff was extremely friendly. 😊

Rating:

5.0

I have used this facility for approximately two years and never had any issues of any kind. Easy access, hours were good and the staff were all kind and easy to deal with. Regards:

Rating:

5.0

Staff was friendly and helpful. Storage was convenient and safe.

Rating:

5.0

I had storage here for over four years and newer had a problem. Good rates, easy in not so easy out, but manageable.

Rating:

5.0

Safe, secure and convenient storage at a reasonable cost. Staff and owner very friendly. Highly recommend.

Rating:

5.0

everything worked well for us. the staff was courteous and very helpful. we have used this facility in the past and would use them again.

Rating:

5.0

I have used this facility before and was very pleased. I found the staff, Jackie and Nick very friendly, helpful and accommodating. I would recommend them to anyone and it would be the first place I try if needed. Thank you

Rating:

5.0

They went out of their way to help us every time we went to storage. Over and beyond what is expected of any storage place. Prices are best in town. I can't say enough about how helpful they were. I recommend this place and out of 5 stars they get 10 stars

Rating:

5.0

It was a pleasure to deal with Nick, please give him a raise! I never went to the storage unit at night so I can’t give objective feedback on lighting but the facility seemed secure. As far as the facility being clean and well maintained I would have to say the place seems a little run down. Again, I appreciated Nick’s service and would recommend a friend to the storage unit because of his customer service.

Rating:

5.0

Thank you for your service and I loved your dog. Elaine and

Rating:

5.0

Your staff were great especially your manager. If we ever need storage again we would call there first. Thank you.😊

Rating:

5.0

I found that this was a very supportive facility for allowing me to transition from a very busy hectic work environment to being able to create and develop a new beginning working with pictures music and video footage to preserve memories of family and friends who have passed on in the last 2 years. It also was a time of realising how much this type of space is needed and I look forward to creating a aesthetic environment to accommodate burnout and emotional trauma which is prevalant now in this pandemic and fast paced pressured environment that so many people are experiencing with no relief in sight. Thank you for the time and space to develop this idea.

Rating:

5.0

Convenient location and Friendly staff. Easy access.

Rating:

5.0

Nothing but good things to say about my three years of using this facility! Even the price increases over the years we’re manageable and understandable. I very much enjoyed coming in monthly to make in person payments (personal preference) and visiting with the staff, I felt known and more than just someone with a lock on a numbered door. Much appreciated, K.

Rating:

5.0

Could not a been treated better. Great manager. Well run facility.

Rating:

5.0

I am not sure how this area is. However, I think you should try to keep the mice/rats away from the storage. It is not nice when you have mice tracks and stools on your boxes.

Rating:

5.0

The property could use a fresh pint job. Staff is super friendly and helpful, couldn’t be better!

Rating:

5.0

Good price and friendly staff.

Rating:

5.0

Will use again

Rating:

5.0

A+

Rating:

5.0

Mice got into our storage and damaged contents also I have been with this storage facility for 8 years and asked to get out of facility three weeks early.Storage was empty and still charged for another month .Would seem like they could have cut me a break for a long term renter.Very poor customer relations

Rating:

5.0

AMAZING! I have used this storage facility a few times over the past 10 years, they always go above and beyond to make each move easy for me. So friendly to deal with, and great hours to come and go as you need. I have never had a concern about the facility or the safety of my things. 10/10 I would recommend to family, friends, and strangers! If you need a storage unit look no further.

Rating:

5.0

Clean facility and a very helpful staff:)

Rating:

5.0

Manager seems like a great guy! Took me for a short tour as soon as I walked in the office. Very reasonable prices right off the interstate! Great location! If I ever need storage again while in Kamloops, I will definitely use this place again! Cheers!

Rating:

5.0

Please note that the U-Haul website doesn`t show accurate availability. Just phone them instead - they`re very friendly and helpful!

Rating:

1.0

Storage doesn`t exist

Rating:

3.0

The desk staff were extremely helpful and helped us select a storage unit that was the right size for our needs.

Rating:

5.0

but found a cheaper one

Rating:

2.0

After making this reservation I was called back and told that there were no available units.