Customer Reviews for Vista Storage of Green
(U-Haul Neighborhood Dealer)

Évaluation :

4

Driver side sun visor broken. Looks like it has been that way for some time, and it should be repaired. On a different note, I returned the truck at 5:55 PM and since the office door was locked, I had to go through an EXTENSIVE procedure to figure out how to process the return. This was done with my mobile phone, and took over 30 minutes. In the end, after creating and verifying an account on th U-Haul site, logging in, verifying my device for logging in, reconfiguring my device for location permissions for the phone's camera, the instructions were this: Drop the truck's key in the key drop box. I wish I had been advised of this procedure when I picked up the truck. The key drop box was in plain sight, but the procedure for returning the truck was not posted. I wish the office had stayed open until 6:00 PM, as was displayed plainly on the front door.

Évaluation :

5

The storage unit was just what I needed. My gate access code did not work properly. I'd had to be entered numerous times to work to enter, and to exit the facility I had to wait until another car left. I will call today to ensure I was given the correct gate access code.

Évaluation :

5

Everything was very nice. The staff was very nice and helpful. The only thing I was not thrilled about was the big increase in the rent other than that it was a good experience.

Évaluation :

4

The trailer we got had issues. I told them about it. Very stressful ride.

Évaluation :

1

The drive way was not cleared from snow and git stuck twice used a 1/4 take if gas just to get u stuck couldn’t open the passenger door and wasted 30mins of my time with the truck

Évaluation :

1

Check equipment before renting it worst experience on my life

Évaluation :

5

The app to return the truck is complete garbage. After taking pictures of the truck and hitting next, it requested pictures of all sides of the truck again. Then when I repeated this, I had to move the truck to the parking spot for the final location spot pic since I took the previous pictures in a well lit area. The time to move the truck caused the app to close and I had to repeat the process a third time!

Évaluation :

4

The salesman assisted me with backing up the trailer that I was dropping off.

Évaluation :

4

It's been 3 days and I haven't gotten my reimbursement yet.

Évaluation :

5

Clean equipment and helpful staff. Will use this location again.

Évaluation :

5

The property manager Steve was always extremely helpful and attentive. Great employees are hard to find nowadays, you are fortunate to have a good one there.

Évaluation :

5

Location was great even though my pick up and drop off time was "after hours" when they were closed, they made sure to call me before my rental, confirmed details, and made sure to answer any of my questions. The gentleman I spoke to was very professional, patient, and kind. Had a great experience and I will return to them for any future Uhaul needs

Évaluation :

5

Always a pleasure to rent a storage unit or a piece of equipment from Vista Storage of Green.

Évaluation :

5

Second time renting at this location. Very good service and great customer experience.

Évaluation :

3

Broken passenger light and driver side door didn't fully close. Very danger night.

Évaluation :

5

I never had any problems with anything during my time with Vista Stroage of Green. I would highly recommend to anyone needing a storage unit.

Évaluation :

4

Easy pickup and return. Somewhat limited on choice of available truck sizes, but convenient location for me (only minutes from my house in Uniontown, OH. I'd use them again.

Évaluation :

5

Rental agent was very organized and truck was ready when we arrived. 20' Truck ran great -no problems/ good on gas mileage too. Return was very easy to drop key in the slot. Merci

Évaluation :

5

I had two storage units for several years. Anytime I needed assistance with something pertaining to the units the staff was very helpful & friendly. It was easy access to the facility 24/7. I would highly recommend this facility.

Évaluation :

5

They pulled through in a pinch for me with a truck. I'm so thankful

Évaluation :

5

The man at the rental facility was awesome and extremely helpful.

Évaluation :

5

Just keep your staff excellent people.

Évaluation :

5

Fix the goddamn app. Verification codes expire immediately. I enter them within 5 seconds after receiving and they error expired every time

Évaluation :

5

I was looking for a safe, secure, convenient, and reasonably priced storage facility while I got divorced. The staff was friendly and helpful. I loved the location and it was always easy to get into and out of. I'm excited to see they will soon have climate-controlled storage, too. Family-owned and operated. The absolute best!

Évaluation :

5

Always a great experience at this location. I've never had an issue. The staff is knowledgeable friendly and extremely helpful.

Évaluation :

5

Tom Was awesome. So welcoming and polite. Will use this location again.

Évaluation :

4

The return was good, there was no one at the sight so we followed the steps of the return off of our phone and dropped the keys in the drop box and was gone. There again it went very smooth.

Évaluation :

5

I've rented from this location 3 times now. The gentleman running the store is fantastic. Very helpful and nice, quality spot and I would go out of my way to rent from there.

Évaluation :

5

Very clean and people who work there are very helpful and friendly.

Évaluation :

5

Maybe a few box sets for glasses and dishes.

Évaluation :

5

The do a great job. I am a return customer and will use them again when the need arises.

Évaluation :

5

Excellent experience.

Évaluation :

5

Store staff was super friendly and helpful

Évaluation :

5

Thank you for everything. Excellent customer service.& excellent place.

Évaluation :

5

Pleasant experience with renting a storage unit. Super easy getting in and out with your own security code. Everyone was really helpful. I would rent again. Thanks, Brian

Évaluation :

5

We had a unit for 4 years and NEVER had any issues at all.

Évaluation :

5

Trailer had a marker light out. But mentioned it to manager and got it repaired. Good service. Pleased with them

Évaluation :

5

Easy Peasy

Évaluation :

5

The guy I talked with at Vista Storage and U Haul was fantastic.

Évaluation :

5

Exactly what we needed to move our daughter to college! Perfect size and light enough to pull with my Mazda CX9.

Évaluation :

5

Called day of to rent a truck to move my mother's things from a nursing home to my house. The gentleman who rented to us was kind and helpful. I had called to rental places before this, neither of which bothered to answer the phone. Will definitely use this location in the future if I need it and would definitely recommend this location to others. Thank you thank you thank you!

Évaluation :

5

Again another great experience. I would use them anytime.

Évaluation :

5

Smooth transaction. Agent very helpful and knowledgeable.

Évaluation :

3

The location was fine. It was a convenient location for where I was picking up the truck. The interior of the truck was pretty dirty. It's not a good impression. Especially for what you charge for the rental.

Évaluation :

3

Just don't recommend to pick up when they are closed. The website just said you need a mobile device to do it, but you actually HAVE to download the app. I

Évaluation :

3

I am upset that the safe move was charged per extension. That was a lot lf money.

Évaluation :

5

Clean, safe, no bugs or rodents friendly staff. What else could you ask for? Oh , no water, always dry. And plenty of room to move my big trailer around. Definitely a 5 star operation.

Évaluation :

4

The only negative comment I can make is that the inside had a greasy area in it and it got on the bottom of one of the boxes I loaded in the trailer. Then when I moved the box from the trailer to inside my house grease got on my floor. I have tile floors so it wiped right up. If it were carpet it would have been a problem.

Évaluation :

5

Been using this storage facility for about 2 years. Good things all around. The facility manager is very friendly. I love that it's 24/7 locked access. Not too many bugs for being an outdoor unit. The place is always clean and it's a U-Haul 24/7 stop. They have dollies and furniture pads and unit locks..everything you could need for moving or a storage unit. I highly recommend this facility and if I ever need one in the future I would come back here first.

Évaluation :

5

I did notice dampness on my wood framed pictures.

Évaluation :

5

Great place. Thank you

Évaluation :

5

I've had many storage units in many states. This was by far the best experience I've had.

Évaluation :

5

Great people to rent from

Évaluation :

5

Pricy but nice. Well managed.

Évaluation :

5

There they are the best in Akron. I would recommend this to anyone friendly people and secure facility

Évaluation :

5

Would highly recommend this facility. Staff was always very friendly and helpful.

Évaluation :

5

Well managed location.

Évaluation :

5

See you in the fall !

Évaluation :

5

Wonderful storage experience. Location of facility is in a perfect place. Easily accessible. Management went above and beyond to assist me. Merci.

Évaluation :

5

Vista Storage was great! We would definitely use it again if needed.

Évaluation :

5

The best place ever, definitely will use thus site again.

Évaluation :

5

Our camper was stolen off the lot along with a truck. Someone had the security code to be able to steal our camper & drive it off the lot. Now we have a big headache & have lost our family recreation. This has been devastating.

Évaluation :

5

We loved this place- very clean and very secure! We could go there anytime of the day!

Évaluation :

5

Great facility. Would highly recommend to others. Felt very safe and secure. They do it right!!!

Évaluation :

5

My camper was vandalized while being stored at Vista. Unfortunately the location makes it an easy target for brazen thieves who cut through the fence and stole my exhaust catalytic converter. Even with added security, vandalism continued to happen.

Évaluation :

5

Merci.

Évaluation :

5

I would highly recommend Vista Storage of Green to family and friends... already have! Everything went smoothly from availability, to cost, to cleanliness. Couldn't have been more satisfied.

Évaluation :

5

Was great place to use

Évaluation :

5

Thanks, I will recommend your storage facility to my friends.

Évaluation :

5

Overall happy with the few months spent at vista storage.

Évaluation :

5

The management was great always looking out for their customers and keeping everyone informed to changes. Would highly recommend them.

Évaluation :

5

The Manager and employees were very friendly and helpful. However, our catalytic converter was stolen off our RV after less than a month at your facility. This was a very costly experience and we have moved to a more secure storage facility.

Évaluation :

5

Awsome staff, clean and dry storage facility.

Évaluation :

5

Really nice storage unit! I called in to get a unit and they were sold out of the size I wanted. About an hour later the guy called me back, he had checked the lot and actually found someone that had moved out. He cleaned it out for me and made it available so I could use it right away! So nice, friendly, and helpful. The lot is really clean and feels very safe, and after initial setup I could get to my unit whenever I wanted. Merci.

Évaluation :

5

You have a wonderful storage facility everything was great! I appreciate you!

Évaluation :

5

Purchased a new home, so we were able to move items in storage to new home. Would use Vista Storage again if needed. Would also recommend Vista Storage to friends and family.

Évaluation :

5

See you in the fall !

Évaluation :

5

The friendly staff was helpful and we appreciated their professionalism. That's how a business should be done!!

Évaluation :

5

We were very pleased with the service, cleanliness of units and property, and the ease of access for our moving crew.

Évaluation :

5

Everything about my storage experience was perfect. The service was always nice and flexible.

Évaluation :

5

We are so grateful for Vista Storage, the Owner Ryan and his amazing staff. Thank you for the great service. We will remember you again if needs arise in the future. I highly recommend this storage facility!

Évaluation :

5

I had a unit here for close to 2 years. The staff was always helpful with whatever questions or needs I had. The facility is secure and well lit. I never had a single problem while I rented a unit there. I in fact had referred a friend and she also had a unit there for some time. If I needed a unit again I would most certainly return here.

Évaluation :

5

I have rented several storage units from Vista Storage of Green over the last couple of years. I also had to rent trucks several times. Louie and Ron have always been very helpful and accommodating. I've recommended them to several friends. I'm sure if I have a need in the future, I will use them again.

Évaluation :

5

This is an exceptional storage site. I stored my my 30 foot travel trailer here for about 6 months. The monthly fee was responsible. I left because I found a location three minutes from my house.

Évaluation :

5

Loved this storage facility. Very well-kept and clean. Plus, the prices were great, especially for such a conveniently located and new-looking place. Merci.

Évaluation :

4

No complaints, all went smoothly

Évaluation :

5

If i ever need another unit to rent, i will come back for sure. I felt this was the best placer to go to. My stuff wad in the unit for 2 years without a lock and nothing was ever messed with.

Évaluation :

5

Check in was quick and easy. Staff was very friendly and helpful. Access to units is easy and units are nice and clean.

Évaluation :

3

Your location wasn`t open Sundays which forced me to find a new place

Évaluation :

5

Friendly staff, super quick and easy to set up and loved the location!

Évaluation :

5

Super nice! Amazing price! Will use again for sure

Évaluation :

5

Very polite and professional.

Évaluation :

5

It was late the night we arrived but the gentleman in the office waited until we got there. Also had to change the size of the unit and he called traffic to get the u-haul drop off location changed.

Évaluation :

4

Quick response, nice facilities

Évaluation :

3

Move in today, but they caught that I scheduled my move in on a day they`re not open so that`s good. Will update further after complete. Merci!

Évaluation :

5

I believe the man who helped me was Lou. He was very polite easy going. He went above beyond to guarantee me great service. I will suggest you in the future.