Le client n'a pas laissé de commentaire.
James C.
Customer Reviews for VP Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Manager knew the process
Michael R.Truck was dirty and when i worked there we had to make sure the truck was clean for the next person. Gas was wtong when i got in it it was 3/8 a tank but i put a half back because i didnt want to be charged for gas
Stacie C.When I arrived the gentleman behind the counter told me he wants to go smoke a cigarette and I can wait since I was a few minutes early. I looked at him and said really? I mean if that is what you want to do. Then when he decided to go ahead and get me processed in for my pick up he tried to slide the insurance in on me when I clearly stated in my original reservation, I am not interested in additional insurance. He went as far as to tell me it was already added so too late. I refused and would not budge then he removed it. This tells me they are trying to steal from unsuspecting clients. I was very off put buy this experience and really kind of untrusting of the uhaul brand a bit. This same location in the past added $50 for not putting gas back into the truck, which I did and proved it, but was still charged for it. This is very shady business dealings at this location.
Chad L.I ordered and needed an appliance hand truck. When I got to the store I was told that they didn't have it. This but strain on my move because I had a washer and dryer to move.
Lynese M.Super friendly and helpful. Easy drop off.
gretchen W.Bad customer service and no dolly on site
Omar S.We're not helpful at all. Just asked a few simple questions and got very little help. They were more worried about the cars parked at their store.
Joe T.The person working there not very helpful. Distracted by a customer in the store. I didn't know there was a lock box outside store to return key and I gave him the key and he didn't tell me about the box and key was just put on counter. I realized when I left I had to check out online and that told me where to put key. Walked back in and asked for key and he just handed it to me still distracted and didn't say anything. Not very friendly
Michael K.I was treated Friendly And respectfully.
KENNETH M.The man who helped me was not in a very good mood so the experience was poor.
Cathy M.Give people what they pay for. I ordered a dolly and didn't get it.
Jennifer P.Need to put correct location for this pick up. It was at 1190 Jesse Jewell Parkway and they need to state NE or SE because I went to the wrong one then when I called UHAUL they gave me the number to the wrong location
Raymond M.Being able to move after work was great, however, not being able to see in the back cabin was an inconvenience. Having some light would be great. This evening was sprinkling, the steps could be a bit more aggressive on grip. Upgrade to LED head lamps, brighter & less likely to burn out. It was hard to see in dim lit areas. Overall I appreciate the business
Fernando L.Uhaul was dirty
VENECIA C.Gas tank was almost empty and the person behind the counter had no paperwork for us.
Linda R.1. The utility dolly I PAID for was not available. 2. There wasn't a loading ramp on the truck. 3. One of the headlights was out.
Leah H.The person at the location was not interested in U Haul customer service. He just wanted to give truck key and be done. I had to ask for the furniture pads. He handed me one sealed pack of pads. I did not realize there was only 6 to a pack and should have received two packs until I returned the truck to different location and was charged for missing equipment.
Constance H.Get a direct line and whoever answers the phone needs to explain who they are. I wanted to rent the truck and made a tentative reservation, which was useless without confirmation. This is not a way to handle business.
SUMMER J.Nowhere on any paperwork is there anything about how much is charged for mileage! Ye sit does say the price for miles allowed. However, there is nothing stating how much is charged per mile after the miles are used!!!! I am extremely upset and NEVER use U Haul again!!!!
Tessa N.Just tight parking area
Jason T.Great Customer Service
William B.Nice scam! The truck had less than a quarter tank of gas. I went about a hundred miles an added 8 gallons during my trip and returned it with an eighth of a tank. They said I started with three quarters. Check the mileage. You got me pretty good. Clever scam!
Mike T.Had to wait for him to wait on lottery people.
Amy L.