The truck that i initially reserved was not available upon pickup. This caused me to have to get a smaller truck, make multiple trips, and i ended up paying more than had anticipated. It was an inconvenience for me.
Amanda L
VP Food Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Gainesville, GA 30501
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
They failed to check my truck in. I returned it at 11pm. The truck was filthy and I was charged a $25 cleaning fee. I used the truck for 12 hours and was charged for 2 full days.
MARY CTruck was full of dried mud. Asked for broom clerk said no.,The clerk eventually gave me a broom. I had to sweep myself. The air blew hot air half of the time.
Tyler PI did self check in. This store is too busy to assist anyone at check in. It's been that way the last 2-3 times I've experienced this at this location. It's just very convenient to me as far a pick up and drop off. I explained that I was late but had called U-Haul and was given a few extra extended hours because of the situation that arose while moving. I did have the truck back as discussed and was still charged for the third day anyway. He barely spoke English and was not interested in helping me. Probably the worst experience I've had with U-Haul and I've used this company multiple times over the last, especially 5 years.
JANIE HI made reservations 3 weeks before needing the U-Haul truck. Reserved a 15 foot truck, when I got there to pick up what I had reserved, I was told only truck available was the 20 foot truck and I was charged the additional price for the 20 foot truck even though I clearly reserved the 15 foot truck! The process took over 30 min…
Maria J