Guy running was very nice but in a shady area. Thought it was going to one closer and when I walked in they were rude and not friendly at all. Told me I was at the wrong place. At least the guy at the guest rd location was very nice and helpful.Kelly V.
Customer Reviews for Wades Texaco Service
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Durham, NC 27705
(S Of I-85)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam : 9h am à 6h30 pm
- Dim : 9h30 am à 5h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Forrest R.
Le client n'a pas laissé de commentaire.Katherine Alisa M.
If the back hatch could be locked, that would improve my peace of mindJoshua F.
Le client n'a pas laissé de commentaire.Larry K.
I love that location they are awesomekatina H.
Le client n'a pas laissé de commentaire.Elizabeth H.
Good guys to work with!!Christopher D.
"Clean" is an interesting condition to have a yes or no to. It wasn't junked up inside but the cup holders had a lot of dried, sticky soda and dirt and whatnot in them. Other than that, yeah sure, clean enough for something many sweaty guys are going to sit in all the time.Trevor F.
Le client n'a pas laissé de commentaire.Isaiah T.
truck windshield was not clean hard to park to pick up a truck the cigarette smoke in the office is really bad.LISA P.
Personnel and location were fine. Web-based system for checking in, however, was very confusing.Thomas H.
Le client n'a pas laissé de commentaire.Amari F.
Le client n'a pas laissé de commentaire.Joshua M.
The inside of the building smells horribly of cigarette smoke. It made my clothing smell like smoke for the rest of the day. I don't like that at all.Esther M.
Le client n'a pas laissé de commentaire.EMILY A.
We drove off of the lot with a trailer that was clean but one out of 4 lights worked. I called roadside assistance & Russ (I think) came out & worked & did everything he could. He was great. He got the lights going but they would barely blink when the blinkers were on. As soon as we left the driveway it blew another fuse (2 while it was being worked on). The trailer itself needs to be rewired.stephanie M.
Process was smoothHeidi M.
Le client n'a pas laissé de commentaire.Donald W.
Le client n'a pas laissé de commentaire.Danielle M.
Excellent service.DAYSI G.
These guys are great. I have rented here before, and they are very reliable and professional.Aaron M.
Le client n'a pas laissé de commentaire.Mahdi F.
Le client n'a pas laissé de commentaire.SHAI L.
Bad attitude. Phone left off the hook (told me they were too busy to take calls - while he filled the potato chip shelf). Overall a bad time. UHaul equipment and tech worked fine - just a bad dealer.Tony H.
We had trouble with the online checkin and in talking to the staff it is a common problem. 1. That process needs improvement. It should be pointed out what is required to complete that before signing up for it. 2. It should be more clear you don't need to do that (or shouldn't do that if you pick up during business hours)Raymond H.
I didn't realize I needed to manage this rental by text and didn't check the van back in using the text. I also filled it up but still got charged for gas. More communication about the texting links and the return process. would have been helpful.Anne Claire B.
Le client n'a pas laissé de commentaire.Christopher P.
A little bit small.... and it shows the wear of a place that has been doing this a long time. But the guys are awesome and very helpful.Ribert A.
Le client n'a pas laissé de commentaire.Genavous M.
Le client n'a pas laissé de commentaire.Don B.
Le client n'a pas laissé de commentaire.Ribert A.
They were rude unprofessional and I was unhappy with the complete process situation and everything I will never rent a uhaul againOctavia D.
Le client n'a pas laissé de commentaire.EULA R.
Owner was smoking and refused to get up out of his seatKesha H.
Very grouchy personAlan H.
Le client n'a pas laissé de commentaire.ian M.
Lots of drama to get the unit we had reserved. They were not very helpful and we had to resolve issue thru the 1-800 number.jeffery M.
I rent trailers from this site frequently and they are always very helpful.Lisa D.
Le client n'a pas laissé de commentaire.michael L.
Le client n'a pas laissé de commentaire.BARRETT T.
Le client n'a pas laissé de commentaire.tonya A.
Le client n'a pas laissé de commentaire.Roxanne H.
Le client n'a pas laissé de commentaire.TYLIK W.
Le client n'a pas laissé de commentaire.LaShauna R.
Le client n'a pas laissé de commentaire.jack F.
Le client n'a pas laissé de commentaire.Washington P.
Location is somewhat crowded, but the staff was very helpful and efficient.Kevin R.
Le client n'a pas laissé de commentaire.mike S.
Le client n'a pas laissé de commentaire.Tim P.
Le client n'a pas laissé de commentaire.Kathleen B.
My door was broken, and roadside assistance removed the support cables, making the door extremely heavy and dangerous to open and close alone. I should have received a replacement.Joseph O.
Le client n'a pas laissé de commentaire.Penny L.
Wait time.Dana C.
Our schedules pick up time was 8:00am. The man who runs the store was there by 7:45 but refused to open until 8:30 We had movers and were paying them by the hour. When I called U Haul to complain all they did was refund me $50. They offered to transfer my call to another department but by then I had been on hold for 49 mins. I asked the person I spoke to to E mail me some information and she did not do it. Our pick up location was changed the day before from a place that was open before 8:00.Tim E.
Le client n'a pas laissé de commentaire.Sifron B.
Truck was not at the original location despite apparently having a lot of inventory. Sent me to Wade's where we had to wait for 30 minutes for him to open despite him being there and being very rude. I could not get the online to work and he blatantly would not help me and ignored me at first then finally grudgingly helped me. Horrible experience.Joseph L.
Smoother experience overall to reduce stressChandravadan P.
Service has always been greatJAMES W.
I never asked for the dolly and now I have been charger for that. The guy told asked me about the insurance and then he was I don't have pads so take a dolly. But I never requested it! Do not try to play smart with your customers!Mateo S.
Le client n'a pas laissé de commentaire.Robinson S.
Le client n'a pas laissé de commentaire.Peggy E.
I thoroughly enjoyed this. Mr. Wade was very nice and helpful through the whole experience. I would definitely recommend this location to my friendsBarbara M.
Smoke filled office. Older non customer friendly employees.Monique C.
Le client n'a pas laissé de commentaire.ODell H.
Le client n'a pas laissé de commentaire.Emilie R.
Good goodOcando G.
Le client n'a pas laissé de commentaire.Sherry M.
Le client n'a pas laissé de commentaire.Michelle R.
Le client n'a pas laissé de commentaire.Ian M.
Wade's Texaco always provides excellent customer service.ROBERT S.
The process was quick and the truck and trailer were excellent. Je la recommande fortement.Scott L.
Great crew to work withTHOMAS J.
Location was convenient and on site personnel were friendly and knowledgeable.Adam M.
Le client n'a pas laissé de commentaire.Daniel B.
Easy pickup and drop off at this locationOliver N.
Le client n'a pas laissé de commentaire.Joseph R.
A little bit of a challenge to maneuver a trailer around as it is really small but workable. Guys working there are good guysRibert A.
Great location. Great team and service. Super helpful and responsive. Great experience. Highly recommend.eric U.
Le client n'a pas laissé de commentaire.Yunran C.
Ordered a 20 ft truck; received a 15 ft truck Selected a pick up location; had to go somewhere else Ordered a queen mattress bag; not available Ordered 2 dozen pads; only received 1 dozen VERY DISAPPOINTINGJohn E.
Le client n'a pas laissé de commentaire.Jasper A.
Le client n'a pas laissé de commentaire.Brett W.
Uhaul was given on empty and owner had a problem with mileage that car was returned in. Very rude. I have proof as welldajohn S.
Le client n'a pas laissé de commentaire.Robert P.
The staff was friendly and helpful. The van I rented was clean and available when I arrived. A big THANK YOU to the 2 men. Their customer service was great!BRENDA C.
Le client n'a pas laissé de commentaire.Phoebe W.
The gentleman helping me with my uhaul pickup and dropoff was very kind and knowledgeable. He made the process run very smoothly and answered all my questions.Tivon F.
Owner is a heavy smoker and the cab of the truck smelled like smoke just from him moving it. It smelled horrible the entire 8 hr trip.FRANK N.
help explaining how to hook up the trailer incase I need to take it off my car and put it back on. Make sure I know how to hook up lights, etc. How to lock it.Jordan F.
Le client n'a pas laissé de commentaire.NIAJAH B.
Improve customer service. My experience was terrible.No one gave me a tour or instructions about the Uhaul truck, thank God as remembered from driving a similar Uhaul truck last year. I had to put the dolly on the truck by myself and I had to figure out how to lock the sliding door. And I was charge two times for service s rendered in which I have looked into.CAROLYN A.
Keep furniture blankets in stock! Otherwise a fine experience.Robert S.
Le client n'a pas laissé de commentaire.James K.
The check-in process was so long and tedious. A lot of it couldve been done beforehand and not at the location itself.Vijaya K.
Le client n'a pas laissé de commentaire.Dawn W.
Le client n'a pas laissé de commentaire.Katia W.
Le client n'a pas laissé de commentaire.Lauren M.
Le client n'a pas laissé de commentaire.gabriela M.
The guys are always friendly and the process is painless. I have rented from Guess Rd, Durham for every move unless they were unable to provide a vehicle.Tosha W.