Évaluations des clients Waltons Auto Service

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Waltons Auto Service

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Andy P. le

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Le client n'a pas laissé de commentaire.

Annette D. le

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Very friendly and helpful employees.

Deborah D. le

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I will NOT use UHaul again nor recommend it to another person. However, that decision is NOT DUE TO THE PEOPLE WHO WORK AT THIS LOCATION. They couldn't have been more helpful! My decision is based on the UHaul corporation. I ordered a 20 foot truck a month ahead of time. There was a truck at this location several days before I was to pick it up. However, the corporate office decided to transfer it to someone else. They did offer a 15 foot truck with a trailer attached. The trailer was free but cost an additional amount for protection. With some phone calls I was able to get this eliminated. The people I spoke to acted as if it was no big deal that I was inconvenienced. When we went to load, we couldn't unhook the trailer. The people at this location were not open so I tried to talk to someone at the UHaul corporation. I was continually put on hold while she attempted to figure out directions to give me. I finally hung up because I didn't have the time to waste since we had a limited time to load. We had to load with the trailer attached, therefore, we were unable to use the ramp. My entertainment center got ruined trying to lift it into the truck. I want to say that the people at Walton's tried speaking to the corporate office prior to my arrival but nobody listened to them either.

Daniel G. le

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Le client n'a pas laissé de commentaire.

Randy G. le

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April was great

steven S. le

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It was a drop box with no persons available

Doedi H. le

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Le client n'a pas laissé de commentaire.

Paul W. le

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Le client n'a pas laissé de commentaire.

Arsen M. le

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Le client n'a pas laissé de commentaire.

Wendy T. le

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Le client n'a pas laissé de commentaire.

William W. le

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Friendly, but under-stocked, only 7 moving blankets. Also, original "reserved" pickup location Canton called day prior of pickup at 3:30pm and said they wouldn't have truck, drove 20 miles out of the way to diff location. $50 spiff was nice but super inconvenient. Lastly, Massena (where I was) has a uhaul location but isn't open on Saturday or Sunday...really?

Scott T. le

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Le client n'a pas laissé de commentaire.

Barbara W. le

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Everyone was very friendly and helpful , I will go to Walton's again whenever I need to rent a u-haul . Very pleased !!

Deborah D. le

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Not sure if this size truck was supposed to have air conditioning but, if so, it did not work. It made the drive uncomfortable. While there were no specific issues with how the truck ran, the truck appears to be getting old and well used. The engine made a lot of noise. The personnel who work here are friendly and helpful.

Jon R. le

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Previous experience with Walton's was also excellent.

STEPHANIE C. le

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Le client n'a pas laissé de commentaire.

James E. le

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This location was very helpful. I made my original reservation 2 months in advane to pick up at Canton, NY location. I received call 2 days prior to pick up telling me they did not have the equipment available and I would have to drive 40 minutes to Governeur. Was told I didn't have a "reservation" rather a "request" for equipment. Your website specifically says "Start a reservation". Very disappointed with Uhaul and will look at different vendors in the future.

Michael R. le

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Le client n'a pas laissé de commentaire.

Yvonne I. le

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Le client n'a pas laissé de commentaire.

Suzanne B. le

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Attention to detail is missing. Drop off location chosen was different than paperwork. Had to call and change at destination. Though not set at this location, price to use trailer was over $900 for 5X12 trailer because it was one way from Northern NY!!! If I was going from NC to NY, it would have been just over $200. Disgusting that I have to pay for Uhaul inability to retrieve their own equipment!

Christine C. le

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This was only my drop off location so no one was even there when I dropped my truck off. I took pictures of my truck and my odometer and gas meter. The following month $293.04 was charged to my credit card without my consent or knowledge from this location. When I called corporate to complain they were not at all apologetic nor did they offer to refund my card. I tried calling this locations phone number and their voicemail box is full so customers can’t even call to complain.

Justin J. le

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Le client n'a pas laissé de commentaire.

scott G. le

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Le client n'a pas laissé de commentaire.

paul F. le

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Le client n'a pas laissé de commentaire.

billiejo C. le

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I only went no more than 78 miles and the lady tried to tell me i went 95 miles and charged me 35 dollars more ontop of the 166 i had to pay even though I was told it would be 88 dollars for my uhaul and then whate er my mileage was, i eneded up being charged 200.00 and when i tried to ask the lady to double check the mileage she tried to convince me that i did go the 95 miles, the truck sat the whole time but the day i drove it to my new place witch wasnt 95 miles away, im very unhappy with the service and how i wasn't treated like a valued customer

wendy O. le

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Very helpful and friendly service

Peggy P. le

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This was the only location to drop off however it was convenient to storage unit. Issue with finding a storage unit after being assigned one that already had locks on them.

alice R. le

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Le client n'a pas laissé de commentaire.

Denise B. le

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Showed up to location of truck the lady had location of new home wrong , a complete diff town said that's what we entered online when ordering truck.... We didn't order truck online we called location directly.... Truck had several inches of snow and ice on windshield (location shld have had it cleaned off ready for use) it wasn't started to warm up.... Not impressed with this location and will not use them again very disappointed

Terry F. le

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Le client n'a pas laissé de commentaire.