Évaluations des clients Wanamaker Shine

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Wanamaker Shine

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jamie A.
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Le client n'a pas laissé de commentaire.

Lorne Seth P.
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Le client n'a pas laissé de commentaire.

hae J.
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Le client n'a pas laissé de commentaire.

robert A.
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All is good. The owner was excellent.

ron C.
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Very Friendly and personable.

Tabetha M.
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Le client n'a pas laissé de commentaire.

tim C.
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Le client n'a pas laissé de commentaire.

John F.
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Darrell the biz owner was great

janique C.
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Very nice and great service. Highly recommend.

john C.
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Le client n'a pas laissé de commentaire.

al L.
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Le client n'a pas laissé de commentaire.

Henry R.
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Le client n'a pas laissé de commentaire.

ann T.
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Le client n'a pas laissé de commentaire.

wanda H.
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Le client n'a pas laissé de commentaire.

sylvia S.
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I rented a trailer. Very smooth transaction. He was very friendly and helpful, helping me hook trailer up to my truck. Thank

greg O.
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Le client n'a pas laissé de commentaire.

Mark P.
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Le client n'a pas laissé de commentaire.

julie S.
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Le client n'a pas laissé de commentaire.

colin D.
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Not a thing. Everything went smoothly thanks to Mr. Wanamaker

Ashley P.
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Very friendly service. Definitely helped us when we needed it and was very friendly to deal with.

Jeff W.
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Very friendly service!

harley T.
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Le client n'a pas laissé de commentaire.

Dwayne B.
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Uhauls should come with full tanks because it is easier to just fill it up to bring back rather than trying to guess what is needed for 1/4 tank.

Doris A.
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Le client n'a pas laissé de commentaire.

brian S.
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this location was very good.

Pam B.
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Bad driveway.

Ross F.
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Overcharged for rental by a day and only rented for 1 day.

David F.
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Le client n'a pas laissé de commentaire.

wanda H.
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Le client n'a pas laissé de commentaire.

linda A.
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The owner/operator at Wanamaker Shine was most helpful. I was very happy with the service I received at this location. Have used UHaul on numerous occasions & this has been my best experience to date.

Kody G.
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Le client n'a pas laissé de commentaire.

steven K.
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Le client n'a pas laissé de commentaire.

Maryann S.
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I am not complaining about the cleanliness of the truck however the drink holder area could have used a cleaning and there was a ding in the windshield that I didnt notice until I left with the truck. It was raining and We were just given the truck without a walk around or contract indicating mileage to start or any pre existing damage. I was just afraid we would get charged for the less than clean interior or the windshield ding without a walk around check list to indicate it was there prior. I will say , this did not happen when I returned the truck but it was a cause for some anxiety. I was also nervous about dropping the truck without handing it off to a real person however I was pleased with the online process which allowed me to submit pictures of mileage, gas gauge and general condition. It was reassuring.

thresa K.
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Friendly service.

Dean M.
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Le client n'a pas laissé de commentaire.

Wayne P.
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Le client n'a pas laissé de commentaire.

dan A.
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Very happy with the service and equipment

jean P.
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que la prochaine fois le service plus proche et quand on fait une reservation le trailer ou camion soit la. Pas tres content de cela..

jamie G.
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Le client n'a pas laissé de commentaire.

george M.
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very promp and reliable

Norman B.
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Le client n'a pas laissé de commentaire.

Kyla J.
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Le client n'a pas laissé de commentaire.

marshall F.
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I was sent to this location for pick up. The agent could not access any information on my reservation. There seems to be something wrong with the online process the agents are trying to access. In the past couple of months, the 2 times I have rented, it has been a nightmare, However when I myself called the toll free phone number, that I received when asked if I could pick up the unit at this location, I had no trouble and the contract was done on phone and emailed to me. Why are the agents having so much trouble doing the same or even being able to get in touch with some one from Uhall for assistance?

James F.
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Le client n'a pas laissé de commentaire.

louis A.
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GREAT SERVICE

terry C.
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No improvements needed

Robert H.
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Le client n'a pas laissé de commentaire.

Timothy Q.
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Le client n'a pas laissé de commentaire.

andy W.
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Le client n'a pas laissé de commentaire.

WAYNE T.
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The key drop off box was broke

WENDELL M.
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No issues.

TIM E.
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Le client n'a pas laissé de commentaire.

Kimberly G.
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Thanks for your help!

DEREK E.
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Le client n'a pas laissé de commentaire.

Jeannot R.
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The location was supposed to be open until 5pm. when I got there at 4:40, it was locked. I had to start making calls and then the person arrived, but he initially could not find my reservation and was obviously not pleased with my arrival while he was not there. the unit was clean and operated well. When I received my invoice, they had overcharged me. I called customer service to get this fixed, but waited for 12 minutes on hold without being able to connect with a person. I had previously sent an e-mail 4 days earlier without any response. I just sent another e-mail this morning and then this survey. The product was good, but the service was bad.

robert M.
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Le client n'a pas laissé de commentaire.

SUZANNE M.
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Le client n'a pas laissé de commentaire.

Lloyd B.
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Le client n'a pas laissé de commentaire.

STERLING M.
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Le client n'a pas laissé de commentaire.

Paul W.
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Le client n'a pas laissé de commentaire.

bob D.
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Le client n'a pas laissé de commentaire.

Dmitri K.
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Owner extremely rude. Used profane language and was hostile in general. Was charged cleaning fee even though the trailer was returned in original condition. I was not contacted prior the cleaning charge and this was done without my knowledge or consent 24 hour AFTER the return of the trailer. This is fraud.

Robert Q.
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Le client n'a pas laissé de commentaire.

heinz G.
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Le client n'a pas laissé de commentaire.

Debra M.
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Le client n'a pas laissé de commentaire.

Meagan O.
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I was for some reason unaware of the charge per kilometer so we ended up spending much more than we had anticipated.

lana S.
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Le client n'a pas laissé de commentaire.

DAN B.
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I was extremely dissatisfied and upset about our U-Haul experience. 1. Friday night we picked up the truck at 7pm it took well over an hour to get the back door open. We called Wanamaker all he said was to just beat the back of the door with a hammer as it is frozen. We hired movers for the night which caused delays. 2. The next morning Saturday the truck would not start-we needed to be out of our house by 12pm (noon) I called Wanamaker and he said he would get here as soon as he can to get us going. 2 hours later I called him back and he said to call roadside assistance. Why couldn't he have said this in the first place instead of me waiting 2 hours I was spoken with rudeness by Wanamaker.(this also cause a major delay in moving. (we were given a 24hr extension due to this. 3. Sunday morning AGAIN the truck would not start. After speaking with roadside assistance again they advised someone would show in 1 hour and a half. This experience overall was by far the worse I've ever had with a moving company. Our family did not need any of this. I hope this survey does not go un-noticed as someone needs to hear about this. I will be calling customer service's toll-free number

Monique S.
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I am VERY upset that $60 of gas was charged to my Visa. We had the truck at 1/2 tank of gas in Hampton and drove approximately 5-7 kms to the drop off point...there is no way we used $60 worth of gas. I feel like I was ripped off

STEVE D.
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I HAVE CALLED THE 1800 NUMBER TO DISPUTE SERVICE AGREEMENT WITH U HAUL AND SPOKE WITH TWO DIFFERENT PERSONS WHO TRIED TO CONTACT MANAGER ON CALL SUNDAY October 30th at 3:30 pm , After spending 34 Minutes on hold i was asked for my contact info and reasured someone would call me , we are now Monday Night 9 pm and have NOT received any calls . Very disappointed . c/c Times and Transcript Att:Richard Forsight BBB

Jeremy M.
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Le client n'a pas laissé de commentaire.

lemanda A.
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Truck needed work.

Alfred L.
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Le client n'a pas laissé de commentaire.

GRANT C.
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Le client n'a pas laissé de commentaire.

Dan M.
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Le client n'a pas laissé de commentaire.

guillaume L.
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Have equipment closer to my desired location.

joel H.
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Kind of hard to find. I think there used to be a sign out front but there isn't now. The only signage is up high on a building only visible from one direction.

Gerald L.
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Le client n'a pas laissé de commentaire.

STEVE A.
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The service was excellent but why can I rent the same unit for $45 in the states.

STEVE A.
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Le client n'a pas laissé de commentaire.

Darrell H.
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The trailer had not been swept clean; debit payment was not available and when returning the owner was very rude.He got angry that I drove in the mud when there is no asphalt parking whatsoever and no clear parking area designated. Overall the place is difficult to maneuver around.

JOEL B.
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Le client n'a pas laissé de commentaire.

ADRIAN N.
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we found the service to be excellent thank you

dennis H.
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Le client n'a pas laissé de commentaire.

carol H.
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Nothing as far as I am concerned. Darryl Wanamaker, the proprietor at this location was excellent, very knowledgeable and extremely friendly.

DANIEL M.
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Le client n'a pas laissé de commentaire.

Anthony W.
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Le client n'a pas laissé de commentaire.

KIMBERLEY M.
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I have used U-Haul Truck Rental several times without an issue. However this rental was missing the furniture protector pads I ordered and left me scrambling for blankets to cover furniture on moving day. I was also disappointed in the location that was given to me by U-Haul for pick up / drop off as it was too far away. If the closer location that I requested did not stock the size of truck ordered, someone should have informed me of that sooner so I could have the option to adjust my truck size rather than travel extra distance and pay for the mileage. Overall, not a positive experience.

Peter R.
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Daryl was very friendly and polite and was prompt when completing the transactions. These facilities are dirty and cluttered with debris.

PETER H.
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Very personal, courteous and friendly

andy M.
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Get him some toner ink for his printer, I left with no paper copy of contract or rental agreement.

JOHN A.
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Le client n'a pas laissé de commentaire.

ARTHUR S.
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Le client n'a pas laissé de commentaire.

MICHAEL A C.
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don't quote a rate, say you have what I want, then supply a larger truck because that is all you have. Oh yes, don't also charge the rate for the larger truck when you failed to supply what I wanted. wont be back to uhaul in the furture. its only a ten dollar difference between the 17 I ordered and the 26 I was presented with. I shouldn't have to pay it, you should absorb it. bye I will used Budget Rentals next time

ARTHUR S.
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DUE TO CAR TROUBLE, TRIP WAS NOT MADE. TRAILER RETURNED TO DUNDALK LOCATION THE SECOND DAY OF 5-DAY RENTAL.. DROP OFF ANSWERS ARE FROM OTHER EXPERIENCES NOT THIS ONE

ARTHUR S.
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Le client n'a pas laissé de commentaire.

BRIAN B.
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I received three different messages about where to pick my vehicle up at. It was time consuming to get my pick-up information. I wanted a 14ft truck and ended up with a 27 ft. truck. It cost me more in gas for the bigger truck.

CHARLENE S.
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He wasn't open when we called about returning the truck but allowed us to come and drop it off anyway.

Perry W.
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i put 20 bucks in that tank and it was on 1/4 tank when i dropped it off and you told me you were going to drop off some furniture with this truck. i will be reporting this to your local dealer and you drove it. this is wrong business and i heard that you were not an honest person and i will be reporting this and i will do whatever it takes to get me money back you over change me on this item. I have two other witnesses that the tank was on 1/4 full when we dropped this off.

Nathan G.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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