Le client n'a pas laissé de commentaire.Daniel Gordon W.
Customer Reviews for Wanamaker Shine
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.joey L.
Le client n'a pas laissé de commentaire.Rob C.
Le client n'a pas laissé de commentaire.mike B.
Was very easy to pickup and drop off. Very friendly and helpful.Perry R.
Good job! Mr Wanamaker was very pleasant to talk too. ThanksAlex H.
Le client n'a pas laissé de commentaire.james C.
Le client n'a pas laissé de commentaire.dave F.
Great service! Very nice and helpful.Daniel L.
Wonderful service.Andy H.
Le client n'a pas laissé de commentaire.jamie A.
Le client n'a pas laissé de commentaire.Lorne Seth P.
Le client n'a pas laissé de commentaire.hae J.
All is good. The owner was excellent.robert A.
Very Friendly and personable.ron C.
Le client n'a pas laissé de commentaire.Tabetha M.
Le client n'a pas laissé de commentaire.tim C.
Darrell the biz owner was greatJohn F.
Very nice and great service. Highly recommend.janique C.
Le client n'a pas laissé de commentaire.john C.
Le client n'a pas laissé de commentaire.al L.
Le client n'a pas laissé de commentaire.Henry R.
Le client n'a pas laissé de commentaire.ann T.
Le client n'a pas laissé de commentaire.wanda H.
I rented a trailer. Very smooth transaction. He was very friendly and helpful, helping me hook trailer up to my truck. Thanksylvia S.
Le client n'a pas laissé de commentaire.greg O.
Le client n'a pas laissé de commentaire.Mark P.
Le client n'a pas laissé de commentaire.julie S.
Not a thing. Everything went smoothly thanks to Mr. Wanamakercolin D.
Very friendly service. Definitely helped us when we needed it and was very friendly to deal with.Ashley P.
Very friendly service!Jeff W.
Le client n'a pas laissé de commentaire.harley T.
Uhauls should come with full tanks because it is easier to just fill it up to bring back rather than trying to guess what is needed for 1/4 tank.Dwayne B.
Le client n'a pas laissé de commentaire.Doris A.
this location was very good.brian S.
Bad driveway.Pam B.
Overcharged for rental by a day and only rented for 1 day.Ross F.
Le client n'a pas laissé de commentaire.David F.
Le client n'a pas laissé de commentaire.wanda H.
The owner/operator at Wanamaker Shine was most helpful. I was very happy with the service I received at this location. Have used UHaul on numerous occasions & this has been my best experience to date.linda A.
Le client n'a pas laissé de commentaire.Kody G.
Le client n'a pas laissé de commentaire.steven K.
I am not complaining about the cleanliness of the truck however the drink holder area could have used a cleaning and there was a ding in the windshield that I didnt notice until I left with the truck. It was raining and We were just given the truck without a walk around or contract indicating mileage to start or any pre existing damage. I was just afraid we would get charged for the less than clean interior or the windshield ding without a walk around check list to indicate it was there prior. I will say , this did not happen when I returned the truck but it was a cause for some anxiety. I was also nervous about dropping the truck without handing it off to a real person however I was pleased with the online process which allowed me to submit pictures of mileage, gas gauge and general condition. It was reassuring.Maryann S.
Friendly service.thresa K.
Le client n'a pas laissé de commentaire.Dean M.
Le client n'a pas laissé de commentaire.Wayne P.
Very happy with the service and equipmentdan A.
que la prochaine fois le service plus proche et quand on fait une reservation le trailer ou camion soit la. Pas tres content de cela..jean P.
Le client n'a pas laissé de commentaire.jamie G.
very promp and reliablegeorge M.
Le client n'a pas laissé de commentaire.Norman B.
Le client n'a pas laissé de commentaire.Kyla J.
I was sent to this location for pick up. The agent could not access any information on my reservation. There seems to be something wrong with the online process the agents are trying to access. In the past couple of months, the 2 times I have rented, it has been a nightmare, However when I myself called the toll free phone number, that I received when asked if I could pick up the unit at this location, I had no trouble and the contract was done on phone and emailed to me. Why are the agents having so much trouble doing the same or even being able to get in touch with some one from Uhall for assistance?marshall F.
Le client n'a pas laissé de commentaire.James F.
GREAT SERVICElouis A.
No improvements neededterry C.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.Timothy Q.
Le client n'a pas laissé de commentaire.andy W.
The key drop off box was brokeWAYNE T.
No issues.WENDELL M.
Le client n'a pas laissé de commentaire.TIM E.
Thanks for your help!Kimberly G.
Le client n'a pas laissé de commentaire.DEREK E.
The location was supposed to be open until 5pm. when I got there at 4:40, it was locked. I had to start making calls and then the person arrived, but he initially could not find my reservation and was obviously not pleased with my arrival while he was not there. the unit was clean and operated well. When I received my invoice, they had overcharged me. I called customer service to get this fixed, but waited for 12 minutes on hold without being able to connect with a person. I had previously sent an e-mail 4 days earlier without any response. I just sent another e-mail this morning and then this survey. The product was good, but the service was bad.Jeannot R.
Le client n'a pas laissé de commentaire.robert M.
Le client n'a pas laissé de commentaire.SUZANNE M.
Le client n'a pas laissé de commentaire.Lloyd B.
Le client n'a pas laissé de commentaire.STERLING M.
Le client n'a pas laissé de commentaire.Paul W.
Le client n'a pas laissé de commentaire.bob D.
Owner extremely rude. Used profane language and was hostile in general. Was charged cleaning fee even though the trailer was returned in original condition. I was not contacted prior the cleaning charge and this was done without my knowledge or consent 24 hour AFTER the return of the trailer. This is fraud.Dmitri K.
Le client n'a pas laissé de commentaire.Robert Q.
Le client n'a pas laissé de commentaire.heinz G.
Le client n'a pas laissé de commentaire.Debra M.
I was for some reason unaware of the charge per kilometer so we ended up spending much more than we had anticipated.Meagan O.
Le client n'a pas laissé de commentaire.lana S.
I was extremely dissatisfied and upset about our U-Haul experience. 1. Friday night we picked up the truck at 7pm it took well over an hour to get the back door open. We called Wanamaker all he said was to just beat the back of the door with a hammer as it is frozen. We hired movers for the night which caused delays. 2. The next morning Saturday the truck would not start-we needed to be out of our house by 12pm (noon) I called Wanamaker and he said he would get here as soon as he can to get us going. 2 hours later I called him back and he said to call roadside assistance. Why couldn't he have said this in the first place instead of me waiting 2 hours I was spoken with rudeness by Wanamaker.(this also cause a major delay in moving. (we were given a 24hr extension due to this. 3. Sunday morning AGAIN the truck would not start. After speaking with roadside assistance again they advised someone would show in 1 hour and a half. This experience overall was by far the worse I've ever had with a moving company. Our family did not need any of this. I hope this survey does not go un-noticed as someone needs to hear about this. I will be calling customer service's toll-free numberDAN B.
I am VERY upset that 60 $of gas was charged to my Visa. We had the truck at 1/2 tank of gas in Hampton and drove approximately 5-7 kms to the drop off point...there is no way we used 60 $worth of gas. I feel like I was ripped offMonique S.
I HAVE CALLED THE 1800 NUMBER TO DISPUTE SERVICE AGREEMENT WITH U HAUL AND SPOKE WITH TWO DIFFERENT PERSONS WHO TRIED TO CONTACT MANAGER ON CALL SUNDAY October 30th at 3:30 pm , After spending 34 Minutes on hold i was asked for my contact info and reasured someone would call me , we are now Monday Night 9 pm and have NOT received any calls . Very disappointed . c/c Times and Transcript Att:Richard Forsight BBBSTEVE D.
Le client n'a pas laissé de commentaire.Jeremy M.
Truck needed work.lemanda A.
Le client n'a pas laissé de commentaire.Alfred L.
Le client n'a pas laissé de commentaire.GRANT C.
Le client n'a pas laissé de commentaire.Dan M.
Have equipment closer to my desired location.guillaume L.
Kind of hard to find. I think there used to be a sign out front but there isn't now. The only signage is up high on a building only visible from one direction.joel H.
Le client n'a pas laissé de commentaire.Gerald L.
The service was excellent but why can I rent the same unit for 45 $in the states.STEVE A.
Le client n'a pas laissé de commentaire.STEVE A.
The trailer had not been swept clean; debit payment was not available and when returning the owner was very rude.He got angry that I drove in the mud when there is no asphalt parking whatsoever and no clear parking area designated. Overall the place is difficult to maneuver around.Darrell H.
Le client n'a pas laissé de commentaire.JOEL B.
we found the service to be excellent thank youADRIAN N.
Le client n'a pas laissé de commentaire.dennis H.
Nothing as far as I am concerned. Darryl Wanamaker, the proprietor at this location was excellent, very knowledgeable and extremely friendly.carol H.
Le client n'a pas laissé de commentaire.DANIEL M.
Le client n'a pas laissé de commentaire.Anthony W.
I have used U-Haul Truck Rental several times without an issue. However this rental was missing the furniture protector pads I ordered and left me scrambling for blankets to cover furniture on moving day. I was also disappointed in the location that was given to me by U-Haul for pick up / drop off as it was too far away. If the closer location that I requested did not stock the size of truck ordered, someone should have informed me of that sooner so I could have the option to adjust my truck size rather than travel extra distance and pay for the mileage. Overall, not a positive experience.KIMBERLEY M.
Daryl was very friendly and polite and was prompt when completing the transactions. These facilities are dirty and cluttered with debris.Peter R.
Very personal, courteous and friendlyPETER H.