Quick, easy, and friendly drop off procedure.
AARON A.
Customer Reviews for Ward Trucking
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great people at this location! Very friendly.
Wilford R.A little better communication on behalf of the personnel one person says it's OK the other person says it was canceled then I received a call that I was ready to be picked up up there so I went back and picked up the trailer bad communication
Ronald C.Ward Trucking had the trailer we reserved ready for pickup when we arrived. The guy working there was polite and helpful. They did great, and the service was excellent! My only frustration is with Uhaul one-way rental online reservation process because it is deceptive. They should not ask you where you want to pick up a trailer from if they fully intend to make you get it from somewhere else. I had to drive a 30 minute drive to pick up from downtown when I had requested a suburban pickup site that was closer.
MONIKA S.Difficult to find where to go, a sign coming from the street would have been helpful
JEREMY R.Booking was challenging, operater booked wrong day initially, after I was sent my confirmation, and a barage of phone calls was able to get it corrected only to get a text evening before move that changed pickup location and inconveniently the time! The help I had couldn't make it and I was forced to pay someone else
James W.Nothing the consultant was great got me everything i needed and information to stores and locations for items i was going to need.
Kevin M.I will never rent from Uhual again. We had reservations for over 2 months and the day of our reservation comes and they don't have any of our equipment. The manager literally leaves to go home while the young college age kids stare at us and literally say they don't know what to do. We then have to do their job for them to find equipment all over town putting our out of state move a day behind and lost all our movers that were supposed to help us. We got nothing in return for our troubles. Uhual.has gone down here severely and I would never recommend someone to use them. Spend more money and go somewhere else where you actually get what you reserved and good service!!!!!
Cameron W.Very nice and helpful people work here.
Paul T.The on-line system was a bit cumbersome and confusing, but it worked out in the end.
GEORGE S.Make sure employee show up on time and know what hours and days there business is open.
David F.Returned after hours and the location would not work on the app.
Robert M.I selected a utility dolly to be in the truck when I picked it up. It was not there. When I returned the truck the employee told me they don't even have utility dollies at that location. Despite this, you still charged me 7 $for the dolly. I want to be reimbursed for this.
Jordan J.Great location! Right in the neighborhood! I love it!
ROXANNE B.Customer service was the best
JERMANE F.I got ripped off from U-Haul. You guys suck. I will never recommend or refer your company to anyone. When I rented the vehicle and Indianapolis Indiana somebody was returning their vehicle and said that you guys said the gas tank was full and it was actually like a quarter full and they are charged him to fill the whole thing up. And that's what you guys did to me as well. You guys are scams fraud and a fake. The government should shut you guys down. I will never use your service again. You guys suck.
benjamin W.Hiden fees they rape me off
Djalel B.Great u haul service
Antonio W.Effortless pick up and drop off.
SAMUEL S.Easy and affordable!
Austin H.The lady signed my name on the contract, didn't do a walk around or go over ANYTHING. Absolutely no direction with anything, I was left to figure it out on my own online
Cassie C.Location was not well marked, we did not know what to do with the truck and there were no workers on site
Benjamin N.Vehicle was great. People were great. Good job.
ANDREW K.Easy to find and very helpful
Brent S.Friendly people was able to get a truck right away
Kristen M.Very fast and quick drop off and helpful
Robert C.Great job thank you
Deborah C.Your service double booked my truck so it was not there waiting for us. Their location was completely disorganized. Further, it's in a part of town far from gas stations which makes it difficult to fill up the tank after use. You both fail in my book.
Brian R.I did not receive my full deposit back and it is unacceptable. They told me that I returned the truck Late when I returned the truck way before the time.
ROODSON E.This was great. Easy to find, navigate and park.
Joe L.Truck was not loaded with moving blankets as requested. No one manning the facility so no way to get blankets. Need a refund for the charge of blankets
Jack P.Fast and easy. No problems at all.
Mike A.The lady who helped check the vehicle in was very friendly and helpful. She made the process very smooth and we were out in no time. We took the vehicle back cleaner than it was given to us!
Jeff E.The lady working there was great. Very helpful and a pleasure to be around.
Randall M.Manager was friendly and knowledgeable and they helped me with the trailer. Equipment was maintained and in good shape.
Richard C......could never get them on the phone.... the agent at the 1800 number verified that the location was open and the truck available. the people there were great and the truck clean
Dan F.Both women that work at this location are great. The rental process was super easy and fast.
SAMONE T.Great personnel at both locations!!! They made the process easy!!!
Franklin H.Very smooth transaction. Owner was extremely nice. Great experience with this location. Je les recommande fortement.
Debi H.The individuals running this location made everything as easy and seamless as possible. Keep up the incredible work!
Christopher L.Nothing! I loved the contact-less option.
Kailah J.Took care of me right away and was very knowledgeable of process
Richard K.