Évaluations des clients Watson Bros Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Watson Bros Inc

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James K. le

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Location was closed by the time we got there so couldn’t give a super honest review. It Took my wife to point out the U-Haul yard across the way where we found the key box. There might be a video of me on the security cameras freaking out that i had to bring the truck home 115 miles away and I had already completed the U-Haul order on the app. But, no... there might also be a video of me celebrating when I found the key box.

Chris D. le

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Le client n'a pas laissé de commentaire.

Robert E. le

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Le client n'a pas laissé de commentaire.

Richard K. le

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Le client n'a pas laissé de commentaire.

mark c. le

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Le client n'a pas laissé de commentaire.

Jennifer H. le

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Le client n'a pas laissé de commentaire.

Scott T. le

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Le client n'a pas laissé de commentaire.

Bridget K. le

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Le client n'a pas laissé de commentaire.

Jerry V. le

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Excellent customer service!!!

William F. le

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Le client n'a pas laissé de commentaire.

paula B. le

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Wonderful experience

lynda p. le

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Le client n'a pas laissé de commentaire.

robert k. le

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Everything was so good you could not do any better

Brianna M. le

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Online customer service they were rushing everything and would hang up fast when you were going to say something

Michelle F. le

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Friendly, knowledgeable people!

Dan H. le

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Le client n'a pas laissé de commentaire.

Joe C. le

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Le client n'a pas laissé de commentaire.

eileen g. le

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Le client n'a pas laissé de commentaire.

JIMMY W. le

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Le client n'a pas laissé de commentaire.

Janet C. le

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Le client n'a pas laissé de commentaire.

Robert T. le

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Dropped off at the location that is closest to my house and I requested. Got charged on my Credit Card $166 for dropping off at the wrong location. Location of pickup is almost 2 hours away! Why would I drop it off there?????? The location I dropped it off at is 5 minutes from my house???? When I picked it up it was never told to me that I had to drop it back off there. Original rental was $40.01 so I got charge 4 time that rate without my consent!!!! On top of which the trailer had a problem and it came off my truck!!!!!

Jami M. le

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Le client n'a pas laissé de commentaire.

Denise R. le

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No improvement. This was a drop off location for me so I don't have much of a review. Everything was fine.

LOUIS P. le

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Le client n'a pas laissé de commentaire.

FRANK D. le

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Well, stop charging for an extra day without telling the customer. I was 15 minutes late because I had to drive 15 Mike's on 3-lane (one lane each direction) country roads to get to the location and I wound up behind a tri-axle (dump truck) so I got back late. The location only acknowledged 3 days but charged me for 4. Also stop changing reservations without informing customers. I had a reservation at a location 2 miles from my house and even though u-haul has that $50 reservation guarantee, there was no trailer available and uhaul customer service didn't offer the $50 instead the system changed the reservation to a location 20+ miles away without informing me until I called customer service and they second time. All to swindle their way out of their $50 reservation guarantee policy

mildred t. le

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Le client n'a pas laissé de commentaire.

CHRIS A. le

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Le client n'a pas laissé de commentaire.

diane w. le

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Watson Brothers was fantastic. Kind, helpful and speedy return. I couldn't ask for better service.

diane w. le

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Absolutely fabulous. Warm, friendly, helpful and honest Superb

Michael F. le

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Everything was excellent!

richard w. le

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Le client n'a pas laissé de commentaire.

Steve K. le

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Perfect.

Jason B. le

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Le client n'a pas laissé de commentaire.

Melissa S. le

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The after hours dropoff was terrific, thank you!

William L. le

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They are very friendly. They make you feel at ease.

HERBERT H. le

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Le client n'a pas laissé de commentaire.

John M. le

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Le client n'a pas laissé de commentaire.

Thomas M. le

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Le client n'a pas laissé de commentaire.

Francis Y. le

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Le client n'a pas laissé de commentaire.

Tyler A. le

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The truck we picked up had the last persons empty garbage left in the cab and the in,side of the truck had dirt/soot that left stains in my furniture.

Richard M. le

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Le client n'a pas laissé de commentaire.

Douglas O. le

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Le client n'a pas laissé de commentaire.

dale h. le

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More damage than expected. No radio, no blinkers and trailer lights did not work. Also, only had 1/8 tank of fuel. Would consider renting from uhaul again but only if money was taken off of this terrible rental. No consideration given to the people that rent especially military like myself that move every 12 to 18 months.

Alberto R. le

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Let the customer know in advance where equipment is to be picked up if different location not wait the day before to let customer know vehicles are not at location picked so you have time to regroup as I had to, my vehicle was towed near Original picked location I had to drive back to original pick up point to get vehicle.

Kenneth G. le

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Le client n'a pas laissé de commentaire.

KENNETH B. le

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Le client n'a pas laissé de commentaire.

Sharon A. le

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Le client n'a pas laissé de commentaire.

Matthew Z. le

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Le client n'a pas laissé de commentaire.

Scott R. le

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Unreasonable charges after rental and unwilling to change when asked. Charged CLEANING FEE ($25) for folding blankets left in the truck. Told me that was "in the contract" which was incorrect - no mention of needing to fold blankets. Truck and blankets were perfectly clean and in good order upon return.

David B. le

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Please see above for comments

Melinda D. le

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My reservation was for 9am and I waited an hour and a half to get the truck because the person that does it was behind the line, cooking in the restaurant area. He also did not come out and inspect the truck. The internet was down, so that also prolonged my wait time. I will definitely use a different location for my uhaul needs

michele m. le

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Super nice people! Very easy rental process.

Daniel L. le

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Le client n'a pas laissé de commentaire.

HILLARY A. le

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Le client n'a pas laissé de commentaire.

Paul K. le

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The staff at this location was amazing I would highly reccomend then as they were professional and friendly. This is of no fault to the staff at this location but U-Haul has let me down again and I was forced to drive an extra 1hr and a half to pick up my rental prior to driving 26 hours across country. I know I know, U-Haul is going to fall back on the pick up location is only a preference. U-Haul knew two weeks in advance that I was reserving a uhaul and had ample time to place a trailer at one of the dozens of locations that were closer. I intend on buying my own trailer and renting any moving trucks for my frequent military moves from another company due to the unreliability of U-Haul.

Elizabeth J. le

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Le client n'a pas laissé de commentaire.

ERICA M. le

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Tried to charge me an extra day

Richard G. le

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Wiper blades were no good and the one on the passenger side was broken and scratching the windshield. There were also two marker lights and a license plate light out. I was too pressed for time to bring it to the shops attention so I rigged the wiper blade to not harm the windshield.

. le

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I was not asked if I wanted/needed insurance, it was automatically added to my bill and I was asked to sign for it. I didn't think at that time to refuse it, so I ended up paying for something that I was covered for according to the bank whose credit card I used.

Ed E. le

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Le client n'a pas laissé de commentaire.

bill m. le

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AlwYs a pleasure dealing with the Watsons

Jessica S. le

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Le client n'a pas laissé de commentaire.

Thomas K. le

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Le client n'a pas laissé de commentaire.

Audry T. le

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Le client n'a pas laissé de commentaire.

DOUG S. le

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Le client n'a pas laissé de commentaire.

James K A. le

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The staff at the drop off location were also very helpful and efficient. I was very happy with the service at the drop off location as well. Your equipment was also excellent and reliable. I was very pleased with all the service.

Bethany L. le

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Le client n'a pas laissé de commentaire.

STEFAN S. le

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Le client n'a pas laissé de commentaire.

Joscelyn H. le

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Le client n'a pas laissé de commentaire.

Allen C. le

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Le client n'a pas laissé de commentaire.

Kristen W. le

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Location was close and pick up/drop off was easy. Everything fit into the truck.

Domonique T. le

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Le client n'a pas laissé de commentaire.

Eric H. le

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The people I dealt with at the pick-up and drop-off were very nice and helpful. However, I found the website and reservation process to be horrible. The price kept changing and when I was offered a lower rate to drop it off at a different location, the website kicked me out after agreeing, and then charged me full price when I went back and selected that drop-off location. It felt like a bait and switch. Plus, the website changed the size truck I was renting somewhere in the process, which I didn't know until I arrived at the pick-up location and checked my email confirmation. All in all, I will shop around more the next time I need to rent a truck.

David B. le

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Le client n'a pas laissé de commentaire.

Suzann I K. le

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Le client n'a pas laissé de commentaire.

John S. le

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Great customer service. I believe a family owned business.. we loved the personal feel. Will do business again.