Évaluations des clients Waverley Esso

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Waverley Esso

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Christian S.
Évaluation :

Super easy, super simple. Made moving a hell of a lot easier. Thank you!

BRIAN M.
Évaluation :

Gas was not full when they said it was. The back tire was low. They made me go outside and pay a dollar for air. There was garbage in the truck. I asked them if they sprayed the truck down inside and I couldn't understand the guy. Poor location they don't care. Go to Inkster. Fantastic service and clean trucks.

BELA W.
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN M.
Évaluation :

All went well. Friendly staff

EDUARD M.
Évaluation :

Le client n'a pas laissé de commentaire.

Antonio C.
Évaluation :

Le client n'a pas laissé de commentaire.

stan W.
Évaluation :

Le client n'a pas laissé de commentaire.

WILLIAM N.
Évaluation :

The truck I rented had a warning that the right rear tire needed air. I brought this to the attention of the clerk. He said to ignore that. This location is dark and dreary and old, yet there is no adjustment on the price. However the truck ran well as did the online registration.

ADELHEID N.
Évaluation :

Easy, fast service..

Roman B.
Évaluation :

Le client n'a pas laissé de commentaire.

Haroon K.
Évaluation :

Le client n'a pas laissé de commentaire.

ajay D.
Évaluation :

Too much expensive.

Les S.
Évaluation :

Le client n'a pas laissé de commentaire.

Tyson C.
Évaluation :

Don't add charges to the contract without the customers permission and then refused a refund !!! Will never use uhaul again such a rip off!!!

KELLY L.
Évaluation :

N/A

Corrie S.
Évaluation :

Vehicle had not been cleaned or sanitized

Tim N.
Évaluation :

Vehicle was there when expected. Creating account sped through the pick-up and drop-off process. Excellent and helpful staff at the Waverley Esso location.

MINA M.
Évaluation :

I am just concerned about that I have to bring the truck with same gas level plus you charge 1.11/km plus the regular rate per day plus rent fees plus the insurance . So you advertise it as 19.95 per day . But I ended up paying 105$ in 2 hrs using it in a short trip inside the city !

scott J.
Évaluation :

Le client n'a pas laissé de commentaire.

CAIO HENRIQUE C.
Évaluation :

Le client n'a pas laissé de commentaire.

Colwyn A.
Évaluation :

The truck suspension was very poor. Felt every single bump on the road and it was extremely noisy. Had a class 1 trucker friend drive the rental vehicle and was not impressed at all. The truck was clean on the inside and it fit all of our stuff perfectly.

Tony D.
Évaluation :

Le client n'a pas laissé de commentaire.

Victor P.
Évaluation :

Le client n'a pas laissé de commentaire.

Jasmine N.
Évaluation :

Le client n'a pas laissé de commentaire.

Varinder K.
Évaluation :

Can't think of anything

Douglas M.
Évaluation :

Le client n'a pas laissé de commentaire.

Baljeet S.
Évaluation :

Every time you charge about $100,then what does mean $19.95 ? So it should be the same price posted on vehicles and the actual amount you charge. Thanks!

olusegun O.
Évaluation :

Le client n'a pas laissé de commentaire.

John M.
Évaluation :

Le client n'a pas laissé de commentaire.

REZA V.
Évaluation :

Le client n'a pas laissé de commentaire.

AHMAD N.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael G.
Évaluation :

I registered on line for the Century location which is close to home. Got a call right away that our truck was on Waverly. Not great, but we had no choice.

WANDA C.
Évaluation :

There were a number of people who came to pick up their rentals at the same time the location opened, 8am on a Saturday morning. There was one associate working, who also had to manage the c-store and gas offering, so the check in process was very time consuming. I was the first person in line, and it still took me 20 mins. before I got the UHaul. I

Kam K.
Évaluation :

All good.

SYLVIA M.
Évaluation :

Le client n'a pas laissé de commentaire.

MOHAMMADREZA A.
Évaluation :

The truck was not clean or sanitized upon entering. There was even a McDonald's bag under the seat. I had to sanitize and clean the truck myself which was an inconvenience.

ABHISHEK M.
Évaluation :

Le client n'a pas laissé de commentaire.

carl S.
Évaluation :

I love the fact that Canada has become this beats diverse country. It has all made us better. With that said, they need someone there in the phone in that location that you can understand. Their accent was so strong, I could not understand a single word they were saying. I couldn't even understand where they were located because I just couldn't understand them.

WANDA B.
Évaluation :

clean the trucks!

KAMALJIT A.
Évaluation :

Le client n'a pas laissé de commentaire.

Chung Kei C.
Évaluation :

Le client n'a pas laissé de commentaire.

Troy S.
Évaluation :

Truck was dirty when we picked it up, and they charged an additional 6 dollars for gas when we filled it back up to the level it was at. I will definitely be letting people know via social media this location is crap and not to go tjere or trust it. I have rented trucks multiple times this year and all have been around 75 dollars yet this place charged me 124. Not trustworthy

Yuheng S.
Évaluation :

Le client n'a pas laissé de commentaire.

joseph S.
Évaluation :

Le client n'a pas laissé de commentaire.

saed A.
Évaluation :

Le client n'a pas laissé de commentaire.

ajay M.
Évaluation :

Le client n'a pas laissé de commentaire.

Brad P.
Évaluation :

The clerk was terrible. Took forever and was impossible to understand. I rent from uhaul all the time and this was the worst experience so far. I was also told 30 dollars for the rental but cost me 80 I am done with uhaul ,

Daniel R.
Évaluation :

Le client n'a pas laissé de commentaire.

CHUL M.
Évaluation :

I just wonder is there any insurance on the truck? When I rent the truck, Clark say there is no insurance whatsoever because the truck comes from USA. So I pay $15. Which I don't understand. How possibly rent the vehicle without insurance.

ALEXA K.
Évaluation :

Le client n'a pas laissé de commentaire.

STANLEY F.
Évaluation :

You need to be more upfront with the costs. What started out as $19.95 ended up costing $58.00.

ANDREAS F.
Évaluation :

Le client n'a pas laissé de commentaire.

BO C.
Évaluation :

Very good service, thanks the guy help me to get the van.

MICHAEL T.
Évaluation :

I had a positive rental experience. I was able to make a same day reservation, that fit my schedule.I was able to return the truck earlier as a result. I will continue to rent from this location.

LUIZ R.
Évaluation :

Amazing service!

john G.
Évaluation :

Le client n'a pas laissé de commentaire.

HUANSHUO X.
Évaluation :

Le client n'a pas laissé de commentaire.

ALBERT K.
Évaluation :

Le client n'a pas laissé de commentaire.

IMRAN A.
Évaluation :

Le client n'a pas laissé de commentaire.

FRANK G.
Évaluation :

I was over charged. Hi. I rented a 6 x 12 trailer last week, for a 24 hours period and was charged for two days. No gas called me back.

Ryan B.
Évaluation :

Le client n'a pas laissé de commentaire.

Ephrem G.
Évaluation :

Le client n'a pas laissé de commentaire.

Tyson K.
Évaluation :

Rented a 6x12' trailer 1.5 months before move out date. Uhaul called 3 days before move out date to notify me that no 6x12' trailers were available. I had to therefore rent a 5x8' trailer and make several trips with no compensation from Uhaul. Not the first time I have had trouble with Uhaul.

JARED T.
Évaluation :

The truck died a few times while idling. The salesperson was friendly and helpful. He seemed very knowledgeable.

ABHISHEK M.
Évaluation :

I would like ta thanks nick and Rupinder for help me out to choose the best truck for house moving. They are very nice guys and I recommend every one to go on this location.

TREVOR M.
Évaluation :

The roof on the Uhaul leaks. I have several boxes that were soaked wet. My kids toys which are battery operated were ruined. Several other boxes went and fortunately I saw how wet they were as they were falling apart.

Ronakkumar P.
Évaluation :

Long wait time to pick up vehicle...had to wait 20 min to pick up.

Cosmos D.
Évaluation :

Great service, keep it up!

Katayoon K.
Évaluation :

The two young gentlemen there were very friendly and professional.

Robert P.
Évaluation :

Your Location FInder on your App would not accept my submission upon my return. I had to return to the site the next morning even though I had returned the truck by 11 pm the previous day.

gregory J.
Évaluation :

It would be good if when renting the vehicle, the representative actually go outside and confirm the mileage and gas with the renter. I was emailed a contract stating that the gas was 3/4, but the gas in the van was actually 1/2 tank. But the fast, professional and courteous service make up for that small issue regarding the actual gas mileage. I definately recommends this location and also would return. Thank you for the good service received

ALAIN R.
Évaluation :

As a franco from Québec vous êtes bon en TABARNAC mean you are excellent! Good dam It!!! Love you !Kiss you! Good bye!!!

Ian L.
Évaluation :

Le client n'a pas laissé de commentaire.

Ian W.
Évaluation :

The pick up truck was clean. However I have rented the truck a few times this spring. The engine oil is always below add and the windshield washer fluid empty. The staff is friendly and efficient, but do not give this attention even when I point it out. Otherwise I am quite satisfied.

Vishawjit K.
Évaluation :

Good customer service

Byungseo Y.
Évaluation :

Le client n'a pas laissé de commentaire.

Khashayar K.
Évaluation :

All good

Eder H.
Évaluation :

Great friendly guys

Victor D.
Évaluation :

Le client n'a pas laissé de commentaire.

Annick B.
Évaluation :

Le client n'a pas laissé de commentaire.

abdul M.
Évaluation :

Le client n'a pas laissé de commentaire.

zhi L.
Évaluation :

Very nice guy and super friendly. I rent a trailer which I have never tow a trailer before. He helped me to connect the trailer to my car and explain a lot of things.

Mark C.
Évaluation :

The only problem I had is no one would pick the phone their. I had to call Regent office for the order.

Minyoung L.
Évaluation :

They are so friendly and nice even though i had so many questions

Lanshi W.
Évaluation :

Self return absolute shit

Madison Z.
Évaluation :

I was charged incorrect and am not struggling to get that money back.

WAVERLEY E.
Évaluation :

Truck was clean, the process was quick

Richard A.
Évaluation :

Thank goodness the young man working at the Esso station was able to get the rental completed on your system. I received the notification that it would all be done on my phone through your "pick up my truck" application and it didn't work. It was very confusing and once you got through all the 3 steps (the video tells you it is 8 steps), it left you hanging with nothing further to get you the keys. This would definitely make me want to go with my original plan of going to one of your main hubs for my rental rather than this local hub. The young man saved the day and got us on our way as we had given ourselves lots of time to make it to our destination and meet up with a storage facility but we just made it in time due to the delays caused by this system. The truck was very good and no issues so it all worked out in the end. Moving is stressful and adding this extra layer of stress is not good. You should make some improvements. Thanks.

Donald R.
Évaluation :

Le client n'a pas laissé de commentaire.

Nicole B.
Évaluation :

Very friendly and accommodating Good location

Gordon A.
Évaluation :

Customer service was excellent and very professional.

Barbara D.
Évaluation :

On the occasions where I have gone in to rent a vehicle, it has been quitebthe ordeal to complete the order. The system or the payment is usually malfunctioning. This time there was a man in process when I went in and his payment was not going through. This took over 15 minutes and then when it was my turn nothing could be completed because he didn't even swipe my credit card. Please update your equipment. I spent almost as much time trying to get the equipment as it took for me to do the job I needed it for.

MARK K.
Évaluation :

I did reservation a month ago , 12 hours prior the pickup time I was informed that 26' truck is not available and there is no available 26ft truck in the area , it's resulted more rounds and milage. If this type of equipment is not available in this location , you should inform the customer ahead of the time and not 12hr before !

Peter M.
Évaluation :

Uhaul really needs to improve there on line payment system for their agents. The agent had to collect $100 to get me out the door as I had been waiting over 30 minutes to try and process my contract. This is the 2nd time the uhaul on line system wasn't working for the agent which caused me to be delayed. The first time was a delay of 5 hours.

vernon H.
Évaluation :

everything worked

Glen M.
Évaluation :

nothing. very friendly, easy check in and out. no issues. very nice people to deal with.

zeerak K.
Évaluation :

Le client n'a pas laissé de commentaire.

Ian W.
Évaluation :

Efficient informed staff. Clean truck. However the rental trick is still low on engine oil and indicating it needs to be changed.

BALDEV S.
Évaluation :

V.v.good job this guy's

KAREN K.
Évaluation :

Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

Retour
Haut de la page