Customer Reviews for We Gas
(Concessionnaire U-Haul dans le voisinage)

157 évaluations

1344 Westminster St   Providence, RI 02909

(401) 467-8752

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 6h pm
  • Sam : 8h am à 3h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 7/3/2022 - 7/4/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(401) 467-8752

1344 Westminster St
Providence, RI 02909

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 6h pm
  • Sam : 8h am à 3h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 7/3/2022 - 7/4/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

The owner was very helpful

Hector R. 
Évaluation :
5

The person here was so helpful and friendly. Great experience and very straightforward.

Kiana A. 
Évaluation :
4

The app wouldn't let me chose a pick-up later than 8 am, so I had to pickup when the location was closed. That was very easy, but Some equipment I ordered wasn't included. I went back when they were open and got what I needed and customer service was excellent.

Kim C. 
Évaluation :
3

Convenient location for our needs. Limited area for parking a large vehicle late at night.

ANAND J. 
Évaluation :
1

These thieves at “ we gas” at 1344 Westminster st in providence charged me a gas surcharge despite the gas needle NOT MOVING AT ALL!! I have pictures before and after and the gas meter is exactly the same. I brought this to their attention and they gave me lip service, said they would refund that erroneous charge and who would've guess they never did. This location is trash. I've always gone to a specific location in providence and will NEVER use the criminals at “we gas” again. Go somewhere else unless you like being conned.

DAndre M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hairo M. 
Évaluation :
5

Nothing the manager was excellent highly recommended

OSMOND W. 
Évaluation :
4

Their was glass and dirt/sand and weed buds in cab and in back of uhaul was very disappointed it was this dirty I had to sweep it all out before I even used it

Jamie R. 
Évaluation :
5

We have rented many times at We Gas. They are always pleasant to deal with and very helpful. Would highly recommend them!

Temptec M. 
Évaluation :
5

The process on your website to return the van was very glitchy and I had a hard time using it. I had to use my friends phone to return it.

Emily T. 
Évaluation :
3

The check in experience with the app is awful

Michael D. 
Évaluation :
5

That location is the best we ever rented uhaul from. We see some comments which some times are not fair to We Gas workers. Also on a blizzard day we gas employees can't control the self drop off rental especially when the next customer pick up within minutes from dropping off. Thank you We Gas for keeping uhaul available in that location.

WISSAM F. 
Évaluation :
1

This is the second truck we've picked up from We Gas and both times they had less than 5 miles of gas in them and we were told we had to get gas from their location to even have enough to drive to our house. The truck we picked up on Monday was a freshly hot-boxed with marijuana, had ashes and green weed all over the dash and seats. The back of the truck had snow and debris in it so we had to clean the truck in order to use it. Overall such a bad experience compared to when we rent from the location at 35 Oxford Street in Providence.

Domenic M. 
Évaluation :
5

Assure that vehicles been returned before sending messages saying it has not been

GARDENIA P. 
Évaluation :
5

Fast and simple, will rent again

Paul D B. 
Évaluation :
5

The representative on location was very friendly, professional, and helpful through the whole process. The vehicle was well-maintained and drove and handled well. I will definitely be coming here again for my next cargo van rental.

Rachael P. 
Évaluation :
5

They are the best. Very helpful and convenient.

WISSAM F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NORMASHEL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James S. 
Évaluation :
3

Cleaner vehicle. Staff did not show up on time.

AARON F. 
Évaluation :
5

Great experience! Easy and convenient.

Richard P. 
Évaluation :
2

Very rood to me and the guy was not polite to me or my my boyfriend had to sweet the van out and the was a container in the front of the cap and had to remove it and sweet the van out and removed a on container and had Truble with a over hard door they need to put more cameras in this place

Dennis S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ALEXANDER N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vito D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julian A. 
Évaluation :
5

The staff at the drop off was excellent.

Cyrus T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

elizabeth O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sean P. 
Évaluation :
3

This location has limited room for Uhauls. However they had the one I needed when I needed it. Once the guy arrived I was done in like 10 minutes and on my way.

Joseph L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Elizabeth S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darren D. 
Évaluation :
5

Excellent perhaps a little more signage otherwise, very happy,

George A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Normand C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Okera B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trajan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ankit J. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jose B. 
Évaluation :
1

Absolutely the worst experience. I would never recommend anyone to use the We Gas location. The staff was EXTREMELY EXTREMELY rude and refused to let me drop off the trailer, even though I had identified this site and day as the drop off location in my rental agreement. I was rudely told they didn't have room and to take it somewhere else. No kidding, there is no room at all at this tiny location, let alone to be a UHual rental location. I suggested they should have been expecting my drop off as they accepted my reservation. After my refusal to take it elsewhere they angerly pointed to the road and said to leave it and walked away. All I can say is wow, I can't believe those people work with actual customers.

Peter B. 
Évaluation :
5

Kisa is fantastic to work with and wonderful to chat with while finalizing the U Haul paperwork. There location and staff have always been easy to work with for all sizes of rentals.

Adam O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jackson M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Javier L. 
Évaluation :
3

Everyone was very friendly and helpful, and I had an overall good experience with uhaul. Thank- you.

Kathleen J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachael J. 
Évaluation :
2

Small lot, very little space

Devon C. 
Évaluation :
5

The man working was so friendly and kind. It was strange that the online attendant asked for 3 different types of verification and made the process much longer. If you needed and/or wanted that information why did you not ask for that earlier when I made the reservation? What a solid waste of my employers time, my time, the very kind man at the station's time, and then my friend's time who had to confirm that it was me. I could have given you all of that information the day before with the reservation, when people were free to give such information The day before online, It made it seem like my passport was enough to allow the reservation was enough, but it wasn't. I would have given my managers number to verify earlier if I had known that I would have waited 10+ min for you to call my friend to confirm it was me. Aside from the initial upset, everything was easy and went very smooth.

Jacob B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Angel O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bienvenido V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Loren G. 
Évaluation :
5

The same good service

Timothy S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Meera S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew O. 
Évaluation :
5

Sam & crew are the best !

Myron C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Timothy S. 
Évaluation :
5

We got great service at WE GAS, I wouldn't change a thing. The gentlemen who helped us were wonderful! I would definitely recommend this location to a friend! Thanks again, WE GAS!!

Danielle G. 
Évaluation :
2

My issue with this experience is based on receiving incorrect pricing info, and in general receiving conflicting information every time I called U Haul. Additionally, I called on Saturday 11/2 and was told a manager would call me Monday, however no one called and now it's Wednesday. I was told that if I return my rental truck earlier than anticipated, I'd be credited for the days I didn't use it. However, I was charged in full and was told I wouldn't be refunded for days I didn't even have the truck in my possession. I expect a credit for refunding the truck on Saturday vs Sunday, as was explained to me in my initial phone call, and I would also appreciate consideration for the fact that I received conflicting information and that on one has reached out as promised. I can be reached at 401-714-1729. Merci.

Kim M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jaye A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Diego P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADDIE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradley K. 
Évaluation :
3

Only thing it's a little $$ Home Depot has better price

Lizaida R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Wyclef M. 
Évaluation :
5

Excellent personnel!

David D. 
Évaluation :
5

5 star service!

Jikku S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael V. 
Évaluation :
4

The alternative person verification gave me a hard time. The person in the chat said that the verification was sent when it wasn't. And the system gave me a hard time because my home address if in RI and my license address is in NH.

Lydia T. 
Évaluation :
5

Awesome service from WeGas. Will definitely recommend them in the future

Kristina L. 
Évaluation :
1

The guy was late, when he told me he would be there earlier, said his car broke down, he did the contract on his phone and sent the paperwork via email. The truck stunk like a latrine, and then I was double charged 2 days later. This place sucks!!!

Ava J. 
Évaluation :
5

Outstanding Service by the two gentlemen who helped us!

Karl U. 
Évaluation :
5

The guys were super helpful with the return, and they have a gas station there so you can fill back up before you return it! So easy! Thanks!

Jon M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cathy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cassandra D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslie R. 
Évaluation :
2

Need to get someone English! We didn't understand anything guy was saying. Couldn't understand how much he taking off credit card or cost itself. We even put extra gas in truck. No thank you or discount or anything. Bad experience! Hire someone with great English!

Richard Y. 
Évaluation :
5

Radio did not function.

Madison T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Liza B. 
Évaluation :
5

1. They actually quickly helped with a mechanical problem I had to help me on my way. 2. There was an issues with the wire for lighting on the trailer and they very rapidly fixed that as well

Michael G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EGIDE A. 
Évaluation :
4

Parking area is small.

Robert S. 
Évaluation :
5

Excelente

Hender P. 
Évaluation :
1

Owner told me could have the truck up too 6 hours even if the contracts said 330pm plus I've picked the truck up at 1250pm which hasn't give me enough time to do my errands this is unacceptable and should deal with great consequences

alexis E. 
Évaluation :
5

Friendly.

Theodore S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul S. 
Évaluation :
1

Don't go to this place I rented a U haul and swept it clean the gas station owner told me go wash the truck or I will be charged $25 cleaning fee I rented from other places and never once was treated with such disrespect i was appalled by the demeanor of that man

EDWARD B. 
Évaluation :
5

Verey profetional

Samuel M. 
Évaluation :
1

I reserved a van for 8 AM. The location was ten minutes late in opening and then slow in getting my reservation processed. I will not be renting from this location again.

Melanie W. 
Évaluation :
5

The authorization process was extremely unclear. I was not made aware that I needed to have two verified contacts at the ready to answer a verification phone call. While I did have two people who were able to answer the phone, this process took more than 40 minutes to resolve. Additionally, when the agent could not get through to my contacts initially, although they had their phones in front of them and never received a phone call when the agent said she called them, the agent then proceeded to tell me there was no way I could go through with my U-Haul rental. This was incredibly distressing as yesterday, 11-28, was the only day I was able to move my belongings. After I repeatedly asked for an alternative method to verify my account, the agent told me I needed to use my passport. I had a picture of my passport but she said she could not use that. I found that to be asinine as I was at the UHaul location ready to move my belongings, to which I did not have my physical passport on me, and I assume most people would not have their physical passport with them either. I understand due process but when it is unclear and there is a woefully unhelpful agent "assisting" you, it is frustrating and took away from the allotted time I had rented the vehicle for.

Genoviva S. 
Évaluation :
2

Hi, I'm disgusted with the company because, I delivered the truck with the same amount of fuel that I received, and they charged me $ 48 dollars for not delivering it with half a tank. I have the photos showing the miles and the amount of fuel.

Jose R L. 
Évaluation :
2

The trailer lights caused me issues throughout the trip and failed to work often requiringe to stop and wiggle the wiring to get connection back.

Michael W. 
Évaluation :
5

The young man at the drop-off reception was immediately available -- came outside when he saw me pull up -- and swift in closing out the rental. He was also incredibly warm and friendly, such a gift at the end of an exhausting day of moving.

Anne L. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page