Everyone was super friendly and the process was easy including returning. Have referred friends to them. Wonderful!Colleen P.
Customer Reviews for Weirton Tire & Auto Center
(U-Haul Neighborhood Dealer)
Pour nous contacter
Weirton, WV 26062
(Rt 22 Colliers Wy Ext)
Services dans cet établissement :
- Mon–FriDe 8 h 30 am à 4 h 30 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Looking forward to doing a trailer pick up here in May 2024Patrick J.
Le client n'a pas laissé de commentaire.David W.
Le client n'a pas laissé de commentaire.Mary A.
Weirton Tire is where I picked up the truck. Great people ,friendly, very nice truck. If I ever need to rent I will choose them again.EDWARD G.
Le client n'a pas laissé de commentaire.IAN H.
Le client n'a pas laissé de commentaire.William H.
Le client n'a pas laissé de commentaire.franco P.
Le client n'a pas laissé de commentaire.ROBERT T.
Le client n'a pas laissé de commentaire.Brent W.
Not the fault of the location but the drop off time was very misleading and I was charged a late fee that was supposed to be dropped but again I never received a refund.Joseph E.
Le client n'a pas laissé de commentaire.Marranna Q.
Le client n'a pas laissé de commentaire.Andrew C.
Le client n'a pas laissé de commentaire.Brian K.
Le client n'a pas laissé de commentaire.fred D.
They didn't even get the truck ready for my order before closing for the weekend. Thankfully customer service caught it and they made the situation right!Amy S.
Le client n'a pas laissé de commentaire.BRENDA O.
The check engine light was on in the truck.Auatin M.
Le client n'a pas laissé de commentaire.Tyler R.
Le client n'a pas laissé de commentaire.KATHLEEN B.
Le client n'a pas laissé de commentaire.PATRICK K.
Uhaul was terrible. Was filthy dirty and would not get out of 2nd gear. Droive it less than 10 miles and had to put $25 of gas into it. The place was closed on Saturday so had to use a lock box to get the key.Bruce A.
Le client n'a pas laissé de commentaire.stanley P.
Good job!shaylynn S.
Returned after hours. Only dropped off equipment and put key in drop off box.Stacey S.
Let people know that online pick up and return take a little time.Carla H.
Le client n'a pas laissé de commentaire.ROBERT P.
Le client n'a pas laissé de commentaire.BRENDA O.
Nothing. Very professionalNeil V.
Le client n'a pas laissé de commentaire.BrookeCounty W.
No suggestions completely satisfiedDan F.
Le client n'a pas laissé de commentaire.Sean S.
Le client n'a pas laissé de commentaire.ROGER C.
The app told me to go inside to get my key. The employee was not friendly and had no idea that I was supposed to be there. I had ordered (and paid for) a furniture dolly. That was NOT inside my truck. I like the convenience of the online reservation, but the employees at these places need to know whats going on as well.Harry N.
Interior drivers side had excessive dirt and debris on the floor. Both cup holders had a sticky residue inside. Seatbelt adjust lever was broke on drivers side. Customer service at this location is always good.franco P.
Le client n'a pas laissé de commentaire.Nathan G.
This location provides outstanding service and great equipment. There is nothing to improve.Jeremy C.
It's a friendly and open environment, very well located. I don't have any suggestions for improvement.Devyn P.
Le client n'a pas laissé de commentaire.KIMBERLY A F.
Le client n'a pas laissé de commentaire.Dan F.
Le client n'a pas laissé de commentaire.Troy T.
Ripped off in mileage, we traveled 31 miles, was charged for 57Rick T.
I was not able to take pictures when we dropped the truck off, my phone died but I still can not find the link to register it after hours. I took pictures on my own so please if I can turn those in. We enjoyed the woman at the front desk as well, very nice people. Thanks for everythingKELLY S.
I only wish they got me the right truck so I could have moved all my stuff instead of having to leave atuff behindDAVID M.
Le client n'a pas laissé de commentaire.Zachary G.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.franco P.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.Janice G.
The truck leaked inside the back and of my decoration got wet and ruined them. The motor was making a grinding noise. I have never had such a terrible experience. My items were ruined and I had to pay to get them ruined. I won't rent uhaul again.Wendy M.
The person who help me was very helpful.Frank W.
Le client n'a pas laissé de commentaire.JULIA T.
Le client n'a pas laissé de commentaire.Rob U.
Le client n'a pas laissé de commentaire.Janel G.
The trucks are pulled very close together, so there was no way an inexperienced driver could back the truck back into the spot it came from.Scott H.
Always a pleasure dealing with this location.Faith H.
When I picked up the u haul the cab was filthy. The last person to rent had eaten the cab and left not only their trash but also rib bones, french fires etc on the floor. There was also an empty beer can and they had smoked heavily in the cab. They had also broke glass that was all over the cabin area and pull out ramp. I had to clean and disinfect the cab area and sweep out the cabin. They also marked the tank at 1/2 full when it was more like 3/8's full, i have pictures. This is not what I expect from u-haul. Had I not been in a condition where I needed the u-haul I would have walked out and left it there and took my chances with Penske. I have pictures of all of this.Lowman R.
2nd time experience where the Website and Electronic process failed to work.Cheryl A.
Le client n'a pas laissé de commentaire.Harley F.
Staff was excellent and very helpful. Wouldn't hesitate to rent from them in the future.CHARLES R.
Truck was dirty, I was overcharged for equipment I didn't ask for or use and charged 20 cents more per mile than what it said when I reservedSARAH W.
The staff was very friendlyMark H.
It took me over an hour to pick up truck. Had to do it through app and quite frankly app is horrible and I won't be using U-Haul againLeonard G.
Le client n'a pas laissé de commentaire.PAUL C.
Le client n'a pas laissé de commentaire.Hank L.
Le client n'a pas laissé de commentaire.HENRY VERNON JR S.
We traveled about 45 mins for the trailer we needed. When we finally go there, the trailer was buried in snow and before we left we actually used their shovel to clean the trailer off. This process took 1 hour and was very unprofessional. I will not return to this U-Haul. He also charged me the insurance fee without asking.SELINA P.
Location struggled to find someone to help connect the uHaul. I was required to help lift the unit onto the hitch. I eventually had to get the jack out of my truck to lift and place the unit on the ball. All UHaul rental facilities should have a jack to lift the unit and make it easy to hook-up and prevent injuries.ANTHONY A.
Le client n'a pas laissé de commentaire.MARTIN S.
Le client n'a pas laissé de commentaire.Timothy G.
I was cheated out of money and my credit and I'm very unhappyTiffany W.
Le client n'a pas laissé de commentaire.Timothy B.
friendly and helpful employees. they answered all of my questions completely. truck was clean and in great condition.Ed C.
Le client n'a pas laissé de commentaire.Jeffrey Z.
Le client n'a pas laissé de commentaire.Walter Ray F.
Closed on Sundays. If you return a rental on Sunday, you have to pay 20$ for them to check it in on monday. I feel ripped off.JONATHAN CREATH S.
Le client n'a pas laissé de commentaire.MIKAEL B.
Why did I incur an additional charge from this location. I completely filled gas to the top, gas station was less than 1 mile away. Swept out thoroughly, furniture pads folded and stacked. Nothing left in cab and no damage.Thomas W.
I was told truck was clean and ready to go. There was an old dirty hoodie laying in the cab of the truck and the truck smelled terrible. I was offered a can of glade air freshener to spray in the truck. Fuel gauge was marked but the truck was parked on a hill so the gauge dropped as soon as I pulled off the lot. I rented an appliance dolly with the truck and it wasn't ready. The lady working there pulled a dolly out of the garage and left it sitting outside the door. She said here's your dolly and the truck is around the side. Never went over anything with me. Basically just handed me my paperwork, took my money and sent me on my way.SCOTT EUGENE R.
Le client n'a pas laissé de commentaire.Tammy M.
Kim in the office was very nice to work with.Roberta Elyse P.
Le client n'a pas laissé de commentaire.Tanner C.
Le client n'a pas laissé de commentaire.JAMES J O.
Retrain them and they also charge me a $20 return fee when I returned it at 4:30 PM while they were open. Open trailer was located in a very difficult place to get it and dangerous.Bruce B.
Le client n'a pas laissé de commentaire.TRACI LEAVETTE D.
Le client n'a pas laissé de commentaire.DAVID S.
We got over chargerLLOYD SPENCER JR W.
Le client n'a pas laissé de commentaire.michael R.
it felt rushed. We were told that the truck was needed the next morning so we quickly put stuff on the truck. However, in the rush we forgot some thingsCHARN SINGH N.
Help them hitch the trailerDAVID B.
I was told my gas tank was full when I pick up truck and it wasn't. I showed a picture of the gauge to the people when I turned it in. I also told uhaul where I was gonna turn the truck in but they never listened to me. Two days later they were calling me and asking where the truck was and finally it was confirmed I had turned it in where I said I did and was going toJASON R.
Le client n'a pas laissé de commentaire.Michelyn V.
fine, fine everything is fineDavid L.
The female who checked me in was fabulous.DANIEL B.
Le client n'a pas laissé de commentaire.ANDREW W.
Le client n'a pas laissé de commentaire.Jeffrey M.
Le client n'a pas laissé de commentaire.Jonathan Derek G.
Uhaul smelled like cigarette smoke, there was half a pack on The floor behind the seat. The driver door didn't shut correctly unless it was slammed from the outside, it was unsafe if shut from inside. The check I. Offices was a nightmare as I did t have a phone signal, but needed to use my phone to check in. What was the point of doing face-to-face pick up if I still had to use my phone/emailMATTHEW J.
Le client n'a pas laissé de commentaire.JAMES E M.