The whole process to check in a truck using the app is stupid. why can't the people at the store just do it? It was ridiculous to have to enter all that info and take a whole bunch of pictures just to turn in a truck. The store told me I had to do it that way or I would get charged an extra $20.00. That is just poor, poor customer service. I will avoid ever renting from U-Haul again just because of this process.
WILLIAM F
Weirton Tire & Auto Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Weirton, WV 26062
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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We had to drive ourselves to behind the building and figure out how to attach the trailer to the truck. It was on a hill in the grass and hard to back the truck up to. It was heavy and hard to lift. Over the phone we were told it would be attached by professionals and we weren’t supposed to touch it. It was also very inconvenient to get told the day before we were to pick the truck up that they ran out of our size and trailer so we had to drive hours out of our way to pick each one up in separate locations.
Jordan AThe app. Is hard. The rental was expensive. Only used uhaul 6 hours. Cost 150$.
THOMAS GStaff were great at getting vehicle ready. Very quick process to get paperwork done and get me on my way.
Ross EEven though I rented a U-Haul online, I originally called Weirton Tire and Auto Center. She was invaluable and walked me through the steps of an after-hours pick-up. I knew exactly what i needed to do and what to expect before i even got there.
jason e