Évaluations des clients Wernet Enterprises

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Wernet Enterprises

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RYAN K. le

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Changed my reservation I had made online then added trailer insurance I had never asked for.

Chen Y. le

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Bad customer service... CSR told me 1st location was good for me to pick up. Went there and nobody. CSR told me to wait and i told them i need a different location to go... after returning people wasnt there for 30 min... had to call CSR again!!! Wasted my money gas and time... and was told uhaul was going to charge me 20$ because the people of the dealership wasnt there and will refund me back afterwards... never again... f... u haul

Carol S. le

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Drop off location was fine. UHaul process was absolutely awful

Ryan M. le

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Creepy used car dealership with cluttered office

Dennis B. le

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Le client n'a pas laissé de commentaire.

Julie N. le

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Le client n'a pas laissé de commentaire.

Joseph F. le

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The drop off location was poorly marked and very little signage was out to indicate the U-Haul location. When I arrived I waited in what I thought would be the locations empty office since the door was open and the address on the building matched the drop off location of 7375 S Concord Blvd, Inver Grove Heights, MN 55076. I waited for over 10 minutes before a worker came back to the office and I asked if there was any paper work for me to sign and he said "keys". I asked again and he said no and I could leave. I asked if I could wait for my ride since it was raining out and he said they were here and he was correct. When I received an email about the final cost I saw that he waited almost 45 minutes past when we met to process my paper work and with his laps in time he is trying to charge me $40 more for his lateness. If he was on time to the pick up the truck would have been dropped off on time and if he would have processed the paper work on time, everything would be great. I feel I should not have to pay $40 more for someone else's short comings and slow processing of my paper work I would highly discourage anyone from renting or returning equipment from this location.

Karyn P. le

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Le client n'a pas laissé de commentaire.

Dan S. le

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Le client n'a pas laissé de commentaire.

Jon S. le

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Le client n'a pas laissé de commentaire.

thomas J. le

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The trailer standard insurance was automatically added with no question on if I wanted it or more. Not a huge thing though.

Tim W. le

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Le client n'a pas laissé de commentaire.

Phillip S. le

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I returned after hours.. The parking lot was blocked. I had to leave my trailer in the driveway with little room to maneuver. I then got a bill charging me 4 extra days. When I called Wernet about the mis-charge he said it wasn’t his problem and I’d have to call someone else. Very unfriendly and unhelpful!

Clifford M. le

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Mr Wernet was awesome!

Nick S. le

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Give direct pricing and not charge for adds that are not needed.

Hannah L. le

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Le client n'a pas laissé de commentaire.

Lavern H. le

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Quick great service.

Samantha H. le

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It was no hassle! From the time of pick up to the time of drop off it was excellent service! Thank you so much! We will enjoy the service again!

JASON C. le

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Le client n'a pas laissé de commentaire.

Jeffrey L. le

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Great job, as always. Thanks again for everything.

Robert Z. le

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When we got to this location the door was locked. It was 30 minutes past the time it opened, and I had called earlier to confirm a drop off. I looked in the window and saw someone at the desk, he saw us, and would not open the door. I called him and said can you open the door so we can get this turned in. He said no just leave the keys in the car across the street. Zero customer service this place is a joke.

Peter C. le

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They are extremely helpful, prompt courteous service.

Steven T. le

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Le client n'a pas laissé de commentaire.

Whitney E. le

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Le client n'a pas laissé de commentaire.

Brandon L. le

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Made it easy to drop off my trailer!

Gary V. le

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Le client n'a pas laissé de commentaire.

MARI S. le

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Le client n'a pas laissé de commentaire.

Joel M. le

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I was charged twice for the rental.

Dan P. le

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The vehicle was covered with snow. Not plowed out and the "automated" pickup and drop off process is a pain in the rear.

James A. le

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Le client n'a pas laissé de commentaire.