Me and the wife had dropped the trailer off at 1130 A M on the 10/29/24 .went in to the office told the man i parted it between the two truck in the back .And did i have anything to sign/ the side on you are good to go..Two weeks later i get a call from a different U-Haul asking me where the trailer was ..I told them we dropped it off at WERNET ENTERPRISES in inver grove heights.the man at the other U-HAUL said it wasn,t marked that received it I HAD CALL WERNET DID NOT HEAR BACK. Went to the office , He did get my Message and side we took care of it ,Today is the 11/24/24 , Looking at my bank account he had charge me $410,88 .So some one owes me that money back,,
MICHAEL H
Wernet Enterprises
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Inver Grove Heights, MN 55076
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Super easy to book the trailer, ;pick it up, and return it. Made the stressful move much easier on us. Thank you!
Deborah HFast easy good service
Eugene MTruck ran someone ruff. 1.38 per mile is a little ridiculous On top of everything else.
Dawn FDoesn't explain anything, Nothing given or said to me about checking the trailer for damage or given anything to mark where the damage was. In my past rentals, trailers and trucks I have always had a sheet to mark where damage is.Very Very hard to close the latch, rusted. Doesn't check to make sure lights work... Which on my trailer I found out that it had no right blinker. Still not sure if the brakes lights work. At drop off he backed the trailer up, unhooked the trailer and told me I was good to go. All in all I don't think he said more than 30 words in the 2 visits. I had to ask if I would only be charged for 1 day since I got it back in 24 hours. And that was done as he was walking back into the building.
Nancy V