Le client n'a pas laissé de commentaire.Arianna M.
Customer Reviews for West Country Market
(U-Haul Neighborhood Dealer)
Pour nous contacter
Herscher, IL 60941
Services dans cet établissement :
- Lun.-sam.De 7 h am à 6 h pm
- DimancheDe 8 h am à 6 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
They were not prepared for our arrival even though I confirmed it twice. They asked for me to separate the truck and trailer so my wife and I could push the trailer into place. I retuned the truck with more gas than required but she told me I was going to be charged because it wasn't enough. I had to show her my paperwork and explain it to her. As a customer I felt like I had to guide her through everything. Maybe they don't do many rentals in this small town store, but they just didn't seem prepared and equipped.Tanner G.
Le client n'a pas laissé de commentaire.Dave B.
Le client n'a pas laissé de commentaire.JANIE B.
My card was charged $1381for a four-hour rental from another location out of state and I was never able to reach anyone by phone or email. I still don't have any clear answersSherrie R.
Le client n'a pas laissé de commentaire.tammy M.
Le client n'a pas laissé de commentaire.mark H.
Le client n'a pas laissé de commentaire.richard C.
The lady at this location, I felt kept wanting to charge me more than was quoted. I was quoted anything over 92 miles was 0,4 cents and she first said well its weekend so it is more, then when I brought it up again she said 0,49 cents a mile. When we called shopping around she had originally said $1,79 cents a mile over the 92. One of the tires on the vehicle was low so we had to go find a gas station to air up the tire.Sandie S.
The individual was not very friendly and kind of accusatory.JEFFREY H.
Le client n'a pas laissé de commentaire.Dan B.
Le client n'a pas laissé de commentaire.Jacob W.
Le client n'a pas laissé de commentaire.Kevin B.
You made me drive 80 miles out off my way to pick up and drop off in different locations than where I preferredPaul B.
Le client n'a pas laissé de commentaire.Jason S.
Le client n'a pas laissé de commentaire.KEVIN M.
Just a bare bones pick up and drop off location, but it gets the job done and saves me a few extra miles on the truck and my own vehicle.Duane S.
Had to speak with someone on the phone who I could barely hear. Store workers were not wearing masks or following Covid precautions. Truck smelled like someone was smoking in it and was not cleaned before I got into it. It also drove poorly and clearly needed maintenance done. This made me not want to rent a U-Haul truck againAnthony M.
The gentleman at our pickup facility was very friendly and helpful. The straps that go over the tires were rusted and wouldnt release. Had to find a stranger with WD40 to assist us when we were loading the vehicle.Lisa S.
Le client n'a pas laissé de commentaire.TK K.
Le client n'a pas laissé de commentaire.DONALD B.
The windshield wipers we're worthless. They actually dangerous and had it rained I would of had to pull over.richard M.
Le client n'a pas laissé de commentaire.Isaac S.
I checked in online, yet the location still required a check-in process that took forever considering the clerk was also waiting on customers at this quick-mart. It was also ridiculously out in the middle of nowhere. The clerk was, however, courteous and polite.Caleb W.
Le client n'a pas laissé de commentaire.JASON D.