Évaluations des clients West Farms Parking LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de West Farms Parking LLC

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Valencia J. le

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Le client n'a pas laissé de commentaire.

marison C. le

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Le client n'a pas laissé de commentaire.

Michelle R. le

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Le client n'a pas laissé de commentaire.

Derek P. le

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Le client n'a pas laissé de commentaire.

Isaac D. le

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Le client n'a pas laissé de commentaire.

BRENDA F. le

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Give customers all the necessary information. I was told that I would get a bill for the tolls which was alright, but when I returned the van the next person told me that I will be charged double for the tolls which is not right and robbery

AUREA C. le

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The gentleman were very welcoming and professional great service

Laura P. le

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Le client n'a pas laissé de commentaire.

arlind S. le

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Good services

george R. le

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there no equipment at this location I would of like to know about that be for I reserve Everything and thinking ur move will go smoothly the truck very nasty if I would of know this I would of went to a better location the customer Service very nice but U-Haul property they fail in my book

Kevin G. le

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Le client n'a pas laissé de commentaire.

Margaret A. le

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Le client n'a pas laissé de commentaire.

Steven R. le

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Nothing! Everything was just great!

gilberto M. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Needs dollies and hand trucks

ARLiN R. le

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Le client n'a pas laissé de commentaire.

Gabriela T. le

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Le client n'a pas laissé de commentaire.

Tanisha H. le

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Have the profile information saved to make mobile process faster and smoother when you rent again

arlind S. le

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Le client n'a pas laissé de commentaire.

Ricardo I. le

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We went to pick up the van before 8am (made online reservation the day before). The person that took care of us was very helpful and gave us the van in just a few minutes of paperwork. We removed the $25 insurance since I have Full insurance with my own car and Geico covers rentals. Then, in the afternoon we just returned it and the guy got into the van read the miles and parked it. Very easy! Definitively I would go back to this place

Parves K. le

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Just dont be in this business.

Lawrence S. le

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Le client n'a pas laissé de commentaire.

JOEL S. le

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Just keep doing a great job

rossana J. le

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Le client n'a pas laissé de commentaire.

Shayquana E. le

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Better customer service

Rafael B. le

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Le client n'a pas laissé de commentaire.

Brian Z. le

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Le client n'a pas laissé de commentaire.

HERMENIA B. le

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Very good customer service

EDOUARD D. le

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I was charged a different rate then what i had on my reservation.people need to lookout for this.$125 instead of 19.95.they told me it was a hold on my card and when i came back it happened to be the charges.very disappointed

leopeter A. le

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Overall horrible experience. Still waiting to speak to an area sales manager to talk about a discount

Md M. le

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good

Charisse G. le

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Le client n'a pas laissé de commentaire.

kenneth W. le

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Le client n'a pas laissé de commentaire.

Jose S D. le

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Le client n'a pas laissé de commentaire.

Barbara M. le

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Le client n'a pas laissé de commentaire.

Stephen H. le

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Le client n'a pas laissé de commentaire.

AMANDA P. le

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Le client n'a pas laissé de commentaire.

Matthew L. le

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Le client n'a pas laissé de commentaire.

Janelle A. le

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At both Pick up and drop off, the 2 employees who handled my paperwork were very friendly and efficient.

Melissa W. le

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Incompetent and criminal

Esteban G. le

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Le client n'a pas laissé de commentaire.

Karlita P. le

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I would recommend this place to everyone.

Janet L. le

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Representative at the location was super helpful and friendly, made a stressful day less stressful and pleasant.

Carlos L. le

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Le client n'a pas laissé de commentaire.

Yannick B. le

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I’m very very disappointed and very frustrated about the way this u haul guys treat me ...I rent the vans at 6.47 for 10hours ..so I was supposed to bring it back before 4am...and when I showed up at 2.35am ..this U-Haul guys just told me that he cannot picked up the vans,because his system was down and his computer slow and also he needs to sleep so he can do anything for me ..I was like what do you want me to do?!he told me take it home or if you want you can paid for parking..I said no it’s not my car I cannot do that ..so he started to be disrespectful and told me “you know what don’t come here anymore because I’m not gonna rent any to you ...this was a very bad experience for me,it’s not my first time to rent a U-Haul vans ..but this guys was very disrespectful..

Candy B. le

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Le client n'a pas laissé de commentaire.

Christopher B. le

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Excellent customer service

Linda I. le

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This is the 2nd time I've come to this location and had an issue with my reservation. This time the systems were down and I was told by the person working at the location that I had to call U haul and let them know. When I finally get a rep on the line, I was told he should be the one calling, not the customer.

Wanda R. le

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Le client n'a pas laissé de commentaire.

Michael G. le

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Le client n'a pas laissé de commentaire.

Johnny M. le

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Le client n'a pas laissé de commentaire.

alberto F. le

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The employee what every professional n every well manner this place I will recommend to anyone

Taniya B. le

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Le client n'a pas laissé de commentaire.

Sunny M. le

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Very difficult to find the location My car was broken into Parked right next to the uhal location Back of my windshield broken into Stole $1000 items from my car. Very dangerous location, no parking provided, construction everywhere. Uhal sign very small!

Quentin M. le

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The truck was in need of servicing and was a complete rip off. I drove approximately 20 miles and was overcharged for 35 miles. Mind you I didn't even out gas in the tank... How could this be. And I wasn't charge a fill fee.. Complete rip off

Angel G. le

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1-Parking attendant and was busy with customers.

Linda I. le

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The truck I reserved was rented to someone else even though I had reserved it almost a week in advance. I was forced to take a 8' van which was given to me with an empty gas tank. This caused me to make 4 trips for my move due to the change in size of truck.

Susana A. le

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It was a clean and safe place customer service was also great. No improvements needed as of now

jayson B. le

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Le client n'a pas laissé de commentaire.

Carlos M. le

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Great experience with the agent and equipment

RODOLFO R. le

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great service

VINCENT A. le

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Le client n'a pas laissé de commentaire.

Pedro J. le

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Le client n'a pas laissé de commentaire.

Tasha F. le

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U-haul service is robbery. Please be very precise on what you reserve, make sure you get paper copies of EVERYTHING, and make sure you get a closing contract when returning the truck.

sabat B. le

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Great experience. I recommend you highly! Thank you for everything!

Osvaldo N. le

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Customer representative was very was a true gentleman

MARYANA E. le

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Le client n'a pas laissé de commentaire.

DENISSE C. le

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Le client n'a pas laissé de commentaire.

Philip K. le

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Business is open till 7pm but customer representative that operates the system leaves earlier and the rep that replaces him doesn't know how to use the system, which leaves you high and dry with your reservation. There are also no dollies and hand trucks at location either despite the app.

alberto F. le

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Le client n'a pas laissé de commentaire.

LIDONG L. le

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Le client n'a pas laissé de commentaire.

Melissa L. le

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I am upset because I got charged for two gallons of gas when I dropped the vehicle off with the correct amount! The person that rented me the vehicle (Erol) was nice and knowledgeable. But when I went to drop the vehicle off at 8:30pm the man that received it told me that he doesn't usually do uhaul truck rentals but he'll take the truck. He wrote down the new mileage on a napkin and took the key. I asked him to please check the gas to make sure it's at the correct level and he said it's fine and not to worry about anything. He said that I will get a receipt emailed to me in the morning. The receipt that I received states that I was charged $9.00 plus tax for 2 gallons of gas. I left the truck with the correct amount of gas and I have a photo of the dash board with the new mileage and gas gauge as proof. I would like that money refunded to me. Thank you.

Cassandra P. le

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Le client n'a pas laissé de commentaire.

Hubert R. le

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Le client n'a pas laissé de commentaire.

jahbuki F. le

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Le client n'a pas laissé de commentaire.

Orlando M. le

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Le client n'a pas laissé de commentaire.

esteban R. le

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More vehicle model selection/availability. Also consideration for gas intake if there are no nearby gas stations...

timothy A. le

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I had no issues with the location or the rental people. My issue is with the Uhaul company and its online reservation scam! I went to one location first, a block from my home. With over 20 new vans in the lot (which I watch sit and not move for months) they said they had no rentals. Wouldn't help but would spend time talking about shoes to the customer before. I go online, find they did have one (1) but not till long after I would be done with it. I checked around on the website and found one and gave me a pickup option of 12noon. I went to said location where two vans sat and they said I don't have one reserved here. I look at the email closer (as I reserved) but when I went to the itinerary, it stated my location but further down added a new location. I head that way (now two taxi rides) and find a text upon my arrival saying it is there and I'm reserved for 4 hours from that time. I needed it then. Thankfully the gentalmen was understanding and cooperative and got me one someone didn't pickup, but still... what a stress and waste of my time your online and systematic company can be. How dare your company be so shady. The first place I went to had MANY vans. What a bait and switch and waste of my time. I even considered getting a storage unit that day while I was there. I will never do business with Uhaul again!

Elvis V. le

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Great service !!

Kristina C. le

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Removing my car from the parking space was a bit of a task because both cars in front and behind the truck were very close but it was manageable. Overall it was quick and easy picking up and dropping off.

Yesenia R. le

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I rented a cargo van on Saturday 08/11 at 11:30 am and returned the same day at 500pm.. I forgot my ez pass inside and remembered at nite time when was closed already, called on Sunday morning and left message letting thme know and also my contact info, didn't received a call back so I went on monday 08/13 and someone gave it to me. I checked my acct and my ez pass was used on sunday 08/12 at the GWU bridge, Im very upset and fuming because I didnt have enought money and got charged a fine. that is very irresponsible of your company be all vehivles should be revised and checked prior to renting to others.. this happened at the west farms location in the bronx.. I want to know who used it and a refund of my ez pass money.. please call me at 917-805-9214 ( Yesenia Ramirez) my reservation # is Reservation:92611352. you should find all the details there.. I will be expecting a callback and a refund.. thank you..

Josue M. le

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Personal was great, he explained everything with detail, very friendly and professional this was my first time using U-haul, but not the last...

Paula G. le

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Le client n'a pas laissé de commentaire.

Charlene S. le

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Le client n'a pas laissé de commentaire.

Andrew O. le

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Le client n'a pas laissé de commentaire.

yanerys H. le

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Some employees are treating customer really bad and customer service is very unacceptable because a man that work Sunday night is very hateful...

Samuel A. le

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Le client n'a pas laissé de commentaire.

Paula G. le

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Le client n'a pas laissé de commentaire.

Alejandro R. le

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Fast and grate service rep was very polite and helpful

Clifton F. le

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Le client n'a pas laissé de commentaire.

Clifford W. le

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N/A

Michael S. le

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When I reserve a 20 ft truck and get stuck with a 15 ft which causes additional work and costs to my project, I’m not happy.

Eddie A. le

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My reservation was changed twice. I was not able to drop off my truck despite reserving that option, and on the day of, my truck was changed from a 10ft truck to a 20ft truck. I had to hassle the attendant to not charge me the rate for the 20ft truck but my original rate, and to give me the $50 discount as mandated in our contract. The truck's key constantly locked, and the cab was dirty and not well maintained. I will not be returning to UHaul in the future as it caused me unnecessary stress to figure out new travel plans on the day of my move.

Raphael T. le

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Le client n'a pas laissé de commentaire.

Faris M. le

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Very professional and easy rental. Would definitely recommend.

keith O. le

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The rep was very helpful I found I didn't catch his name though may have been of Spanish descent.

Erika G. le

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Le client n'a pas laissé de commentaire.

Alicia C. le

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Le client n'a pas laissé de commentaire.

Juan R. le

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Good place but need mo space all the truck been parking on the street.

Myles M. le

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Le client n'a pas laissé de commentaire.