Évaluations des clients West Point Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de West Point Self Storage

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Tammy C. le

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add additional chairs in the waiting area so your customers can sit down.

Timothy T. le

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Le client n'a pas laissé de commentaire.

Ronald R. le

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Just keep up the good work.

dontavius B. le

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Great representatives and very nice.

David B. le

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Le client n'a pas laissé de commentaire.

James F. le

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Le client n'a pas laissé de commentaire.

Gregg B. le

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Quick & easy!!!

Randall R. le

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Le client n'a pas laissé de commentaire.

winburn W. le

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Le client n'a pas laissé de commentaire.

Philip J. le

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I dropped the Uhaul off at this location on Sunday. Monday, I received an email stating I was charged for fuel because it was below 7/8ths listed on contract. I remember double checking after filling it with gas yesterday that it was indeed over 7/8ths. I called the location and while the girl was very friendly, she said that it showed 3/4ths and that they had to charge. I informed her I would be coming to check myself what the gas gauge read and she said okay. A few minutes later, she called me back saying her manager went out and reread the truck and he was mistaken. It was in fact 7/8ths and the smaller trucks have different numbers. I was given a refund quickly, but I just have to wonder if this was truly a mistake or done hoping I wouldn't care about the charge. This is the 2nd time dropping off and the woman was very nice so I really do hope it was a mistake.

clarence L. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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I had to drive 30 minutes to this location to get this truck. It is also in a different time zone. I believe you can and should move the truck to the location the customer specified. Who is paying for my time and expense to drive half hour to get this truck? This is the LAST time I will use U-haul, even if I have to pay twice the going rate. I will be sure to tell everyone I know about how pathetic U-Haul is. I'm 63 years old and if I had .25 for every truck, trailer, and tow dolly I've rented from U-Haul in my lifetime, I could retire.

William O. le

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I was unable to get the ramp hooked on the floor, even with 2 people lifting it after it was extended.. We used it with a step at the top.

Brandy W. le

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Nice clean location Will use again and recommend to others

MELVIN W. le

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Only contact was the information I got for dropping off the truck after hours. I will use this location next trip. Very professional service.

Laurie J. le

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Our only complaint is that it only had 1/2 tank of gas. It’s much easier to return a truck with a full tank than to try and guess what a 1/2 tank is going to be. Trucks should be rented out with a full tank; returned with a full tank.

Shane G. le

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Le client n'a pas laissé de commentaire.

Kimberly H. le

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Le client n'a pas laissé de commentaire.

chris H. le

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Le client n'a pas laissé de commentaire.

Cothesia J. le

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Le client n'a pas laissé de commentaire.

tabitha S. le

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We dropped the truck off at night, the lighting at this facility was great. The gravel driveway was nice. We could not locate a drop box for the key labeled so we dropped the key in the mail slot.

David P. le

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Le client n'a pas laissé de commentaire.

stephanie W. le

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Le client n'a pas laissé de commentaire.

Steve T. le

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Le client n'a pas laissé de commentaire.

Floyd W. le

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Great customer service. Had us in and out upon renting and returning the truck. Would use this location again and will recommend.

Robin C. le

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Le client n'a pas laissé de commentaire.

TIMOTHY C. le

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PICK UP LOCATION FRIENDLY AND QUICK GETTING ME ON THE ROAD.

Erika J. le

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No one was there 2 days in a row

Eugene O. le

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Le client n'a pas laissé de commentaire.

Karen S. le

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When I rented the U-Haul I was told we could return it in our destination city any time of day on the scheduled date of return. They did not mention anything to me, was not friendly at all. Without even telling me, charged my credit card extra $30 for not returning it by noon that day. We returned it at 2:00 p.m.!

TAE K. le

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Le client n'a pas laissé de commentaire.