I had a bad experience with U Haul. Booked a month in advance to a outlet 2 miles from house. Had to drive 35 miles to pick up what I ordered. Told I'd get a 55 dollar credit. Did not! But given an extra day and a few more miles which I did not need!!!!! Told I could drop off at any location. Was not told it would cost!Michael C.
Moving Truck Rental in West Point, GA at West Point Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
West Point, GA 31833
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam - dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in West Point, GA 31833
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The associate was friendly, helpful and efficient. I highly recommend this location for service.IRIS H.
Great return experience.Faye F.
The service was greatMark B.
Well I dropped off tow dolly before work. I get a call from them telling me that I did not park it where they wanted it and if I did not come back and move the tow dolly I would be charged a fee for them to move it. I had to.leave work to go over there and.move the tow dolly where they wanted it. I have never heard anything like this before when I have rented a uhaul. This was totally unacceptable for me to have to leave work and come over there and move a tow dolly. I will not rent from this Uhaul dealer again.William H.
I have no comments at this time. This was the 1st time using a rental vehicle and everything went smoothly. Thank you for excellent customer service.Vickie S.
Everything was great! My pick up location was very helpful and professional.Michael M.
I had no issuesChristy F.
Everything was perfect!! Thank you!!Carol S.
The associate that helped me was very helpful and friendly.Katina D.
I was charged for more then what my receipt says. That's not good business bc I didn't trust putting my debit card in anyway.Kendreka H.
Very friendly and helpful staffMichael H.
Excellent service.ERNEST K.
add additional chairs in the waiting area so your customers can sit down.Tammy C.
Just keep up the good work.Ronald R.
Great representatives and very nice.dontavius B.
Quick & easy!!!Gregg B.
I dropped the Uhaul off at this location on Sunday. Monday, I received an email stating I was charged for fuel because it was below 7/8ths listed on contract. I remember double checking after filling it with gas yesterday that it was indeed over 7/8ths. I called the location and while the girl was very friendly, she said that it showed 3/4ths and that they had to charge. I informed her I would be coming to check myself what the gas gauge read and she said okay. A few minutes later, she called me back saying her manager went out and reread the truck and he was mistaken. It was in fact 7/8ths and the smaller trucks have different numbers. I was given a refund quickly, but I just have to wonder if this was truly a mistake or done hoping I wouldn't care about the charge. This is the 2nd time dropping off and the woman was very nice so I really do hope it was a mistake.Philip J.
I had to drive 30 minutes to this location to get this truck. It is also in a different time zone. I believe you can and should move the truck to the location the customer specified. Who is paying for my time and expense to drive half hour to get this truck? This is the LAST time I will use U-haul, even if I have to pay twice the going rate. I will be sure to tell everyone I know about how pathetic U-Haul is. I'm 63 years old and if I had .25 for every truck, trailer, and tow dolly I've rented from U-Haul in my lifetime, I could retire.Michael M.
I was unable to get the ramp hooked on the floor, even with 2 people lifting it after it was extended.. We used it with a step at the top.William O.
Nice clean location Will use again and recommend to othersBrandy W.
Only contact was the information I got for dropping off the truck after hours. I will use this location next trip. Very professional service.MELVIN W.
Our only complaint is that it only had 1/2 tank of gas. It's much easier to return a truck with a full tank than to try and guess what a 1/2 tank is going to be. Trucks should be rented out with a full tank; returned with a full tank.Laurie J.
We dropped the truck off at night, the lighting at this facility was great. The gravel driveway was nice. We could not locate a drop box for the key labeled so we dropped the key in the mail slot.tabitha S.