Le client n'a pas laissé de commentaire.JACK FREEMAN F.
Customer Reviews for West Sedona Rentals
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Cottonwood, AZ 86326
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 2h pm
- Sam - dim : 9h am à 2h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Not a thingJOSEPH V.
Best customer service!ABELINA V.
Wash the windshield, lots of caked on bugs.RICK L.
Le client n'a pas laissé de commentaire.Robert J.
Le client n'a pas laissé de commentaire.SHINYA Y.
Le client n'a pas laissé de commentaire.LARRY D.
Le client n'a pas laissé de commentaire.Steve O.
Le client n'a pas laissé de commentaire.cary M.
Le client n'a pas laissé de commentaire.MARY W.
Stacy and Jim are the best. She is steps ahead on customer service.George P.
It's all goodJUDY R.
Great, efficient stall.DANIEL H.
Le client n'a pas laissé de commentaire.Richard P.
The lady and I'm pretty sure her name was Stacy was literally welling at me and commanding me to do things. Was very, very rude. No one was in uniform and were wearing everyday clothes so you didn't even know who to talk to. You had to wait outside with no way to notify staff if you were there (so no one was there to greet you.) This location just sucked through and through.Lane F.
Cleaning charge should not have been charged-very disappointedTOM S.
Le client n'a pas laissé de commentaire.MARK B.
Le client n'a pas laissé de commentaire.terry K.
Le client n'a pas laissé de commentaire.pat R.
Le client n'a pas laissé de commentaire.mark G.
Le client n'a pas laissé de commentaire.tom W.
make sure some one is their arrived at 1 no oe there dropped off earlyWALLACE W.
Le client n'a pas laissé de commentaire.JAMES H.
Dropped off truck and car transport after hours using app.James H.
We had a diffcult unloading situation with the truck getting stuck in neutral back at my house in Cottonwood, after no issues picking up and loading the furniture into the truck at my Mom's house in Tucson.Stephanie M.
Uhaul was and is the beat! Do not do business with Penske!Orhan E.
Everything was great!!!!DIANNE P.
Answer the phone. Site was closed for 2 weeks and we could not figure out how to do the drop off as no one was available to help when we called. Never received a call back.Henry G.
Le client n'a pas laissé de commentaire.darlene S.
Le client n'a pas laissé de commentaire.DAVID D.
Le client n'a pas laissé de commentaire.ADRIAN M.
Le client n'a pas laissé de commentaire.JOSEPH N.
Very efficient and helpful. Thanks!CHRIS B.
Explain to them that there is a 20 $fee to drop off trailer after hours. Representative said I can drop it off anytime. Never mentioned a feeRANDALL S.
Stacy is the best. Will be missed.George P.
Thank you! Best service. Will definitely use again and recommend.Lysa C.
agent did not complete contract with 1 way drop location, created confusionAXEL S.
Le client n'a pas laissé de commentaire.LARRY C.
Very pleasant and professional. Make it clear that the truck only needs to be filled with gas to the same level at drop off as when it was when picked up.Michael M.
get a better dealer- I was a dealer for 10 yrs and a prior employee of UHaul Moving and Storage, Lowell,mass so I do expect top shelf customer service. Not from this dealer- a slob!!STEPHEN H.
Friendly, efficient, and well-run. Many thanks!Carynn D.
Le client n'a pas laissé de commentaire.RUSSELL B.
Check the ramps to make sure they extend out properly! That was the one issue we had!MARK S.
Le client n'a pas laissé de commentaire.Breinne R.
Stacy and Jim are the best. I use them every week. Always have a trailer ready, and good to go.George P.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.MARIA C.
I got a tow dolly but the passenger side chain was attached so tightly that I had to go to a different Uhaul location (on Colombia lane in Provo) and they had to loosen a bolt so the chain could be detached and then wrapped around the towed vehicle. The person who gave us the truck was so covid paranoid that we had to wait outside as he prepared things inside. He was so anxious to distance himself from us that even simple things like how much gas we needed to have in the tank upon returning were not explained. If he's going to distance himself that much, he should have a FAQ posted outside so we can get answers on our own or just record a video on YouTube explaining everything so there will be zero contact and post the video url outside and say, "While I'm preparing everything, please watch this video." Or register Uhaulfaq.comELIAS L.
Two years ago July 19th, I rented a 16 foot box truck as well as a vehicle hauler for 1,250$ total. Fast forward to today and 1,380$ gets me a 10 foot box truck only. I will not use Uhaul again.KADEN A.
Le client n'a pas laissé de commentaire.TROY D.
Le client n'a pas laissé de commentaire.BRYON S.
The truck was in poor condition mechanically.CLIFFORD D.
Le client n'a pas laissé de commentaire.TAMARA B.
Le client n'a pas laissé de commentaire.ALVINO L.
Excellent service, very helpful with a smile! I highly recommend this location.Brian C.
Le client n'a pas laissé de commentaire.JAMES J.
Le client n'a pas laissé de commentaire.Devin S.
I had to go to another location to pick up a 10 foot box truck instead of the van I reserved. I was charged for insurance which I didn't need for the van, and I was charged 25 $to clean the van even though I returned it in the exact same condition as I found it. No where on my quote was a statement about a 25 $cleaning charge. That's not right and I won't use this location again. The woman running the place acted like she was doing me a favor by renting me the truck too. The was my third UHaul rental in 4 months and the first time I had a negative experience. I won't be back.CHRISTOPHERYOUNG S.
Le client n'a pas laissé de commentaire.JONATHON G.
Fast and friendly service, I would recommend going to this uhaul location over the others in town. Thank you for helping me complete this journey.JENAE R.
All good for me.ERIC Z.
Le client n'a pas laissé de commentaire.Katrina D.
Best Uhaul in the verde valley.ERIN E.
Le client n'a pas laissé de commentaire.RYAN C.
Le client n'a pas laissé de commentaire.PERRY S.
They were very helpful and courteoushershel M.
I rented a 5x9 trailer on 5/4/21 and a 6x12 on 5x12 on 5/5/21. The left turn signal & brake light was out on both.Larry B.
Le client n'a pas laissé de commentaire.CHARLES L.
Le client n'a pas laissé de commentaire.Holly D.
Easy return. Good service.Charles F.
Le client n'a pas laissé de commentaire.Pamela G.
Manager was informative, polite. Very on top of her game. Made the experience totally pressure free. Thankyou.Brian M.
Stacey was Brilliant. Wonderful. When corporate UHaul gave me the run around and wouldn't help me, Stacey came through for us. I will NEVER recommend Uhaul to anyone. Your corporate office is unfriendly and unhelpful.RUSSELL H.
Great Staff!!! Fast and efficient!CHRISTOPHER R.
Le client n'a pas laissé de commentaire.Stephen S.
Fantastic location. Extremely friendly employees and super fast service. I was in and out with the trailer in 15 minutes.DIEGO D.
I had reserved the trailer over a month before. The day before I find out I have to drive 2 hours to pick it up. I understand your predicament but it left no time for me to make other arrangements.JOHN R.
Fast easy. They know the business well. Have worked with many uhaul locations this is one of best.Bryan C.
Le client n'a pas laissé de commentaire.MICHELE R.
Always a great experience with this U-Haul. They are professional, and warm and always pleasant to work with. Excellent support.BRADFORD A.
Le client n'a pas laissé de commentaire.GREGORY H.
The best location.ALICE D.
Le client n'a pas laissé de commentaire.JAMES A.
Le client n'a pas laissé de commentaire.Franshisco N.
Le client n'a pas laissé de commentaire.BRYAN W.
Easy drop off (self service)CRAIG L.
Le client n'a pas laissé de commentaire.MARGARITO G.
Le client n'a pas laissé de commentaire.Bruce F.
Wash the truck and make sure the windows are clean. Provide customer parking for their personal vehicle.REBA S.
This is the best Uhaul location I have visited to rent a truck and trailer.Alice D.
Le client n'a pas laissé de commentaire.TAMI R.
Le client n'a pas laissé de commentaire.ANDREA RAE T.
Le client n'a pas laissé de commentaire.SCOTT E.
The people who helped with the checkout of the moveing truck and trailer were amazing. They spent an hour explaining how to operate/navigate the truck and trailer. The customer service was excellent!JACI W.
So sharp and on the ball! Great service. I have used this Uhaul location before and the service was excellent then as it is now. I always recommend your location to my clients.erin E.
Le client n'a pas laissé de commentaire.leah R.
Le client n'a pas laissé de commentaire.Larry W.