Easy to pick up and return
Allison B.
Customer Reviews for Western Landscape
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Quick service and helped me get set up to go.
Matthew T.Very nice people in this place , very good service , Thank you .
Aurelio H.Western Landscape is a GREAT location. Clean inventory, friendly helpful staff, what else could a customer want? Very happy Customer.
Jeffrey K.The only issue was with the UHaul website telling me I was not at the location when I was sitting in the parking lot. It prevented me from picking up the van but thankfully the business was open and got me taken care of.
Rachel H.When signing up online there we're closer pickup points indicated but then we were informed later they were not available . Seems the software should have indicated this from the start.
Dennis D.Had issues on the U-Haul website and with their customer service so I went directly to Western Landscape. They handled everything and made sure I had a trailer for the days I needed. 2nd time I've used them for a trailer rental. 10 stars outta 10. Thanks
PAUL K.Awsome
John W.Stop using incompetent service agents
Denise B.Everyone was very helpful and service was great
ron T.Keep doing what your doing. great experience.
Michael P.Don't cancel 11 hours before pick up (at another location? Especially after hours when I spent over 2 hrs on hold trying to reach someone to rebook. Kept getting message to call back during business hours, but I was supposed to pick up at 6:30 am.
Robert I.Not a thing everything was perfect thank you. Awesome company to work with highly recommend them.
Kelly G.Everything was great!
Kristina C.Let me know that I would receive an email about the drop off process. Or review that process. Didn't know about checking in at the end of the rental process.
Tammie K.The lady who originally checked me in was very rude, i originally wanted to check in from my phone but it was not allowing me too, she was stomping, through her things and was just all around rude!! I would never rent from here again and wouldn't recommend it to anyone.
Erris M.Awesome customer service. They take that extra step to make sure everything is perfect.
CRAIG C.Had a great experience, staff was very helpful and informative.
Luis G.Victoria, Was great....... Love her service....
CHARLES M.I had a reservation at the Montgomery, Illinois location. However, upon arrival they did not have the trailer that I had reserved. Had to go an additional 30 miles to get the one like I had reserved. No compensation for this and the trailer was actually a higher price than I had a reservation for. Rep said he could not honor my reservation price. Poor customer service in my opinion fro such a supposedly reputable company.
Thomas H.The people at the front desk are not exceptionally friendly, but they are efficient. It's relatively easy to pick up and drop off, but it seems like at least one of the women in the front are not very easy to talk to. There are two ladies I have dealt with and the first time it was a good experience, the second time I felt like I was bothering her. I did appreciate, however, that I was able to extend my time for drop off which was very helpful.
Dawn B.Great to work with!! Very kind and helpful!!
Camilo L F.There were baby mice inside the cabin when we got the truck. About 4 people saw them. We took them out ourselves. That was disgusting. Also i got overcharged for gas when i clearly put the correct amount when i returned it. They did NOT have refunded me yet..
Jose L.The lady that helped me was very professional, courteous, and friendly. I appreciated all of her help.
William M.Fast easy no more need be said.
CHARLES M.NOT THAT INVITING. BUT, IT WAS THE NATURE OF THE LANDSCAPING BUSINESS.
ROBERT F.It's hard to get out onto the road due to traffic.
Bruce R.The Ladies at the Location were friendly and helpful.
Michael B.Very friendly easy pickup and drop off
MARIA C.Excellent services.
CRYSTAL D.I didn't quite understand the whole text message link for returning the vehicle and the fact I would be charged $20 for a convenience fee if I didn't use the link. I hope that I did it correctly. It doesn't seem quite fair to a customer.
Peter P.Nice and friendly 👌 staff. THANK YOU
Carlos G.Very very hard to drive on the highway steering was horrible should not even be on the road
Michael B.The uhaul app doesn't work well. It kicked me out when trying to pick up the vehicle. I had to use the website, it worked better.
Jose R.N/a
DANIEL G.Oui
Jose D.Folks were very nice. They had a radio issue so a waited a bit but I appreciated the lady trying to come out to hook the trailer up.
RAYMOND M.Very professional
Bradley N.I was unaware that they called references would of been nice to know ahead of time so they would answer the phone.
Stacy A.I never received my final invoice. Other than that, all was flawless
Bob D.All good!!!!
Frank P.The drop off was easy and quick - thank you ladies.
Ray D.So far every UHaul location I have used has been friendly and helpful and professional!
Ronald R.I've used it before and have never had issues
ANTHONY F.