Évaluations des clients Westerville Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Westerville Mini Storage

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Whitney Von J. le

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Le client n'a pas laissé de commentaire.

Edward T. le

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Nothing, Samantha is terrific!

Ann M. le

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The service was good, but I believe I was overcharged. I guess I have to contact customer service

Dustin C. le

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I dropped off the truck at 7:45pm the same day I rented it, however it was not checked in by staff until the following morning after 9am, causing me to erroneously being charged for an additional day. I had to call and request a refund, however the amount refunded did not match the charge since the associate did not include the rental tax in the refund calculation. Overall, this experience left a bad taste in my mouth and I doubt I would ever do business with Uhaul from this location in the future.

DENNIS H. le

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First thing on a Saturday morning when everyone shows up to pick up their rental vehicle you need to have more than one person working.

Ember S. le

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Make pricing understandable. I paid 65 bucks and thought truck was 19.99. Maybe I didn't read the fine print but I am unsure why I paid so much before I even used the truck.

Gary P. le

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Le client n'a pas laissé de commentaire.

Richard G. le

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The clerk was very friendly and helpful. Very easy process.

Denise P. le

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Le client n'a pas laissé de commentaire.

Lee M. le

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Le client n'a pas laissé de commentaire.

Joni H. le

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I had several previous rentals at various Uhaul locations that I scheduled online that did not go well when it came to location being changed for equipment pickup. I went into this location a few weeks ahead and booked this one directly with the manager and this was an A+ experience. She was wonderful to work with! Thanks!!

Barry W. le

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I do not think you could have made your service and equipment more user friendly. I am so happy I chose your services.

Patricia B. le

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U-Haul totally messed up my reservations . I could go on but to make it short... thank heavens for the people at Mini Storage for figuring it out. It took them both over an hour and trying to call U-Haul,...It will be very hard for me to rental from U-Haul again. But thanks to the staff at Mini Storage we got our move done. PS - ask for your phone calls from U-Haul to be recorded and emailed to you.....

Jonathan B. le

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Convenient location with good vehicles.

Rick J. le

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Nothing

Ryan S. le

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Le client n'a pas laissé de commentaire.

Robert M. le

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Overall quite good experience with service, value, price, and equipment. Improvements: Ignition key required manipulation to start engine, and check engine light came on from the outset (I called staff, and they said no worry, that maintenance crew sometimes forgets to turn light off with frequent maintenance.).

Andrew M. le

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Le client n'a pas laissé de commentaire.

Walter H. le

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Le client n'a pas laissé de commentaire.

Thomas T. le

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Le client n'a pas laissé de commentaire.

Pat B. le

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Le client n'a pas laissé de commentaire.

Verene M. le

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Le client n'a pas laissé de commentaire.

carol J. le

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Nothing, it was a great experience

Barbara S. le

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Staff was not knowledgeable of the details of what was needed for a long distance move. I started counting the times he said "I don't know" without an offer to find the answer for me.

Ryan D. le

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Le client n'a pas laissé de commentaire.

Jonathan lee H. le

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Le client n'a pas laissé de commentaire.

MLiya W. le

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The check engine light was on the entire time, not sure if that needed to be looked at. Overall my experience was great, customer service was excellent. The only problem I have is with the pricing, my total was well above what estimated price was online. I would have like for there to have been a more accurate estimate.

Faye H. le

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Le client n'a pas laissé de commentaire.

Mary K. le

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Le client n'a pas laissé de commentaire.

Fritz J. le

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Office closed dropped truck off without difficulty

Michael L. le

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Le client n'a pas laissé de commentaire.

Grant Y. le

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Le client n'a pas laissé de commentaire.