It was quite the surprise that the first truck assigned to me ended up being Full of someone else's stuff. Full. I didn't find out until I had driven away and checked later. Then had to Drive back and get a new truck assigned. It was Inconvenient and I also consider Unprofessional of them to not have known they had a truck Full of stuff. Isn't part of the agreement to have it Cleared out and Clean??
JUANITA D
Customer Reviews for Westside Market Discount Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything was wonderful, clean and well maintained.thank you
Patty MI highly recommend the Westside Market U-haul service. I was highly impressed with the overall condition of the 26' truck and personal service. I recommend calling the market if you require an earlier pick-up time on the weekend.
Lyndon RI have no recommendations, everything went smooth and was great. Merci.
karen dAbsolutely nothing. I love renting from this location.
Douglas PI called them to ask if they could check to see if I have left anything in the cab(I gave them my phone number and equipment number) but they never returned my call. I live 2 hours away and my daughter and fiancé (they live in Merrill and I live in Appleton) were busy at the time.
Charles TNothing because customer service in this pick location was extremely helpful and the deserve an award.
fatu tAwesome service!
Shannon WThese are the nicest, most helpful people. Would highly recommend renting a U-Haul here
Fred MAs I was trying to navigate the app to drop off the truck before normal hours, the person who took care of the Uhaul department arrived and checked me in. It couldn't get any smoother than that in my opinion. I know the app can be handy for some, but for me it is nice to see that there are real people to deal with on each end.
Tad SWe received a discount for going to a different pick up site which wasn't too far out of our way. Thank you for the discount as a trade off to our original pick up site.
Timothy MFirst time renting and made it a pleasant experience.
Debbie MMake sure the inside of the cab is cleaner
Dakota VSuper service !
Laurie OSeats were not comfortable. Cruise control kept kicking off after hitting a bump. Anti-skid warning came on after hitting a bump. After short climb uphill, 'check engine light flickered 8-10 times and then went off. Windshield on inside cleaned with an oily rag OR film on windshield from vinyl interior burnoff. Need gas cap chain/cable. Gas mileage was 5,1 to 6,8 mpg; more realistic than what we were told (10 mpg+) (We did have windy conditions one day).
Cheryl KWas a awesome experience great people
CRAIG SStaff here is very friendly.
MARK KExcellent service
Calvin SN.D.
Rhonda KLots of space, nice location to get on and off the road
Carl HAmical
Laurie OVery great place to work with
Susan WKey wasn't in the box when requested. Had to come back when location opened at 9:00
john wWorker at location very helpful and friendly.
Scott CThe tires on the truck were so bad it rained a little bit while traveling and I hydroplaned in a 26' uhaul on the backroads of Wisconsin and almost ended up in the ditch. If I wasn't used to driving a box truck it might have ended a lot different! The air conditioning didn't work at all and it was 90° outside today. The building I rented the truck in was also not air conditioned and it was horrible and gross in there. The guy was nice enough I guess. Not much better than the one I used a couple of years ago in Wausau. That one was terrible too. The woman just sat there with her feet up and there was so many people in line and it took them forever. Do better!
JAMIE MAgain I was given a drop location and when we got there they said wrong location. After they called corporate we were instructed to go back the way we came 30+ miles to another drop location. I feel like we paid for the privilege of moving their equipment around for them.
don mExcellent
aaron sVery knowledgeable and helpful. Location staff were very helpful and courteous. Made the drop very easy.
Craig ZThanks Mark!
Jody MI understand this is a used truck 151000 miles. my recommendation is to get the rattles and the door seals fixed. sounds like you in a wind tunnel on the highway. Overalll truck did what it needed to do but i only drove it 264 miles. If I was going 500 miles or more this would have been tough. Great local vehicle not good for long haul.
Craig OChecked my truck in hours late (I had to call) so got charged for a second day. Got charged twice and also twice the mileage I actually traveled. Guy talked to said he'd make a call and call me back, never called back. Was charged an extra $111 for no reason!!
Debra HThe owner was joyful and friendly.
Scott JOnly problem I had is returned trailer to get my refund $75 and they did not give me my cash back instead I have to wait until they decide to send me a check. Not happy with that at all.
Danny UThe front tires were very worn out. No tread on the inside of them. Very little on the outside. Obviously out of alignment. I felt that I could have a blow out at any minute. The truck jumped and wobbled the entire ride. It was hair raising. Have the tires changed and the front end aligned.
Mike sThe store owner is awesome and has a little bit of everything!!
Molli WNeed a jack on your trailer hitches!!
Scott JBetter rate for longer term rentals.
brian hNothing. Was very satisfied with the service
Donna SVery friendly, even after hours.
Heather BFriendly and helpful.
Sandra YGreat people, helpful and efficient.
BRUCE LThey are polite and very understanding...
Tammie O