Le client n'a pas laissé de commentaire.
Destinee C
Customer Reviews for Westside Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
The host was very helpful, knowledgeable and personable.
David Cthis fellow is very good at what he does
Larry jBoth ends, R&R Properties in Greensburg, IN & Westside Storage in Corsicana, TX were great! Outstanding customer service, knowledgeable, & very friendly. Nice to see this kind of customer service in today's world. Thanks to all!!!
david bFriendly service, easy pick up and return. Merci.
brooke dOwner was rude and acted like I was interrupting his day by picking up my rental. If we hadnt needed the truck, I would have walked out.
Derek VEasy access. Friendly owner. My favorite Corsicana Uhaul location.
Richard FHe gave me a truck that had been in a wreck. The steering pulled hard to the left and any relaxing of steering pressure would send the truck head on into on- coming traffic. Dangerous, Dangerous, Dangerous!!!!!!!!!!!! I was shorted two blankets when I ordered a dozen. I ordered a 26 footer 3 weeks before pickup and they sent me on a 60 mile trek to find one . Every place but Westside was closed. While doing paperwork a couple returned a 26 footer a day early and not scheduled at Westside. I asked him for it and he said it was already rented. How could it be rented if he had no idea the truck was even coming. The couple heard him and told my son in law outside this is BS on the man's part. The office had parrots with sh.. all over the floor and a couple inches in the cage. Cage door was open. Filthy office.
Donald SLocation and owner were fantastic! I have rented from this location several times and never had an issue. Very nice franchise!
Richard FHis attitude could be better and ac working in U-Haul. To hot mot to have ac
Rachel WI tried to connect with customer service, website wasn't easy. The "attic" on the truck leaked. Damaged the boxes and contents. I paid the extra insurance cost, and need to know how to file a claim.
TIM CIt's in the middle of nowhere. Muddy and I think it's the guys house and business all at the same time
Martin TThe man who checked me in was extremely rude. I'm 62 years old and had trouble with the checking in part and needed help even though he was there in the office he was very upset that he had to help me. Will never use that location again. And the truck was on empty. I left it with gas in it though.
Cathy JI paid almost $200 for 48 hours. Price of 24 hours is $30,95 X 2 since I will have it for 2 days. This people charge me Rental Rate, MI charge who fuck know what it is that please don't tell Me for miles charge because that reason we refill the track when we return them. Here my break down. $65,4 for MI charger, safe move $28.00, Rental Rate 39.95, $2 for estimated environmental fee and estimated Rental charges paid Tax. 17,53 Total of $192.82. Do I get my money back that I paid for insurance? I THINK THAT TO TOUCH FOR ONLY 48 HOURS RENTAL Hmm. God is not sleeping.
rena kThe trailer I reserved was not available. We were required to rest a larger trailer for a higher price.
John CExcellent service. Very friendly!
charles sThe ratchets were so rusty they barely worked. Need to have someone spray them with WD40 or something like that on them so they're easier to use
Richard HToo much bullshit renting from UHAUL. Everytime you rent a truck you have to go through everything just like you had never rented a truck before. Westside is great, thank God for Mark
NOLEN VThis is some of the best service I have ever gotten in this area!
ROBERT SInclude dollies instead of extra charge
RONALD MGreat customer service!!! Easy to get to. Thanks
Shannon HThe sweetest people! Very welcoming and truthful! Merci encore.
Ashley SCustomer service was great
MIKE MThe truck had no headlamp on LH side , the entire headlamp module was dead . If you beat on headlamp module with fist it would come on , total pain for 970 mile trip !
Bruce BI am a frequent customer of Westside Storage/U-Haul and it is an excellent location with a very friendly owner, tons of parking and easy access 24/7
Richard FHave rented for this person sever times with good experience.
thomas hThe people were great very helpful and pleasant.This is where I will do all my U-Haul business!!!
Steven CPeople were very friendly
Larry BThe mobile automated pickup was a HEADACHE. Finally realized it was a automated pickup since we couldn't find a live person. Once we found truck it took at least 15 to 20 minutes to FINALLY get that sorry lock to line up right and get it open!! You need all your locations to oil the locks so the mechanism will turn better and line up easier. Also, you need to make it easier to pick up the truck at the location we are moving from. I had to 35 miles out of the way to finally get it
Ken AThis vehicle was in bad shape. Passenger mirror was broken. Scrapes all long both sides of the vehicle. Power steering was low. Poor maintained vehicle. Glass on rear bumper. Busted driver rear light. Employee was rude. Nasty inside office, health issue with feces from birds all over and stench from bird feces.
Lynda MThe back was dirty, the floors were dirty in cab as well as smelled of cigarettes. Even though it was parked in a dirt lot it was clear the truck had not even been attempted to have been clean. Tha app topic up truck wouldn't give me the combination to pick it up..
Donya TThe customer service from this establishment was beyond professional and friendly! Savannah had every answer for al the questions I had! Thank y'all!
Logan HWent over and above to help us. Very knowledgeable compared to three other places we inquired at to rent a truck. Would recommend anyone needing a rental in Corsicana TX to go here.
Douglas DNo one answered the phone or called back. Experience HORRIBLE. What a pain to turn the trailer.
Anothonyt GI really enjoyed the prompt service, and would definitely use their location again!!!
Lisa BThis truck has no A/C so was miserable driving on a July day with temp over 100. The truck was old and very well worn. I had rented a truck a few weeks before and it was in great condition.
WESLEY CThe owner/operator of the facility was very helpful and nice. He took care of all of our needs when the original reservation was not honored.
Gregory RIf there is something wrong I will let you know. If I did all the things that you ask me to do, check and surveys I wouldn't have time to get my work done. You take care of your end and I will take care of my end. It's a job folks not an adventure.
NOLEN V100 degrees outside and the freaking A/C did not work! The truck also needs a front end alignment as it walks all over the road requiring both hands to remain tight on the steering wheel. It made for an exhausting day! I took it back minus a few gallons and was charged for fuel. Shame that I immediately called it I. And was told it was the only one in inventory so I had to continue with usage. Absolutely inexcusable! Was exhausted and drained at the end of the day not from moving items because I never touched anything that went into or out of the truck. My exhaustion came from the crappy conditions of this rental. Katie Northern 903-878-5286
Scott NWorse experience ever. They told me nothing about the equipment, provided no assistance with loading my car on the car hauler. They provided no information or assistance with locking down my car on the hauler I was renting from them. This made it very dangerous hauling my car, as it could have come off the trailer at any time. The workers just left, knowing I was getting my car to load it on the trailer.
Randy JIf the facility knows that expected equipment has not come in on time, the facility should take the lead in finding alternative facilities WITH equipment, or offer alternative equipment, BEFORE phoning the customer to announce the reservation can't be fulfilled. Getting the failure notice five minutes before close of business is poor practice, and making the customer suggest cities to look at for replacement trailers is the wrong approach.
Jeffrey MClean up the office
Kenneth GSeamless rental and return
henry sNothing. I rented three trucks over the past three days, and this location was the best.
Tim MUsed this location multiple times. Very nice employees.
Austin VThe location to me has no issues. The guy that runs it is very friendly and helpful. This will be my location from now on
Torrence BOpen and close times. Everything else was good
Veronica AWhy did I get charged 48$ and then 11$ more yesterday and this morning I'm being charged another 78$???
CHRISTOPHER PPave the entrance.
JUAN L