Customer Reviews for Westview Automotive
(U-Haul Neighborhood Dealer)

650 évaluations

1470 Roseanna Dr   Northglenn, CO 80234
(Accross the street from Westview Elementary School)

(303) 427-6347

Heures d’ouverture

  • Mon-Thur: 9:30 am–4 pm
  • Fri-Sat: 9:30 am–2 pm
  • Sun: Closed
Heures d'ouverture spéciales
  • 5/25/2024: Fermé
  • 5/26/2024: Fermé
  • 5/27/2024: Fermé

Services dans cet établissement :

Pour nous contacter

(303) 427-6347

1470 Roseanna Dr
Northglenn, CO 80234
(Accross the street from Westview Elementary School)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Thur: 9:30 am–4 pm
  • Fri-Sat: 9:30 am–2 pm
  • Sun: Closed
Heures d'ouverture spéciales
  • 5/25/2024: Fermé
  • 5/26/2024: Fermé
  • 5/27/2024: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Lateef T 
Évaluation :
5

Good costumer service he did wait till i got the part i needed before i got my trailer hooked on my truck really friendly and caring person I really appreciate what he did

Joanne C 
Évaluation :
5

Helped me get another U-Haul because the first one was to small

Steven B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

steve R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Guadalupe C 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Alberto G 
Évaluation :
5

Very easy to drop off

Joey S 
Évaluation :
1

Time online dosent match up with time the shop is open

Sean S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENDA B 
Évaluation :
1

Le client n'a pas laissé de commentaire.

CHester S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael H 
Évaluation :
5

Rod was very professional and courteous.

Leo G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Artem B 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Edgar R 
Évaluation :
1

The owner is a thief. Very unethical way of doing business. Charged me for extra gas, cleaning fee and night service when none of it was applicable. Uhaul should investigate him.

Nghia N 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Adam N 
Évaluation :
5

Rodney, at Westview Automotive was very helpful in getting my reservation up to date and was kind enough to remove the trailer from my vehicle and park it for me as my backing up a trailer into a tight spot (or not a tight spot) is rusty at best.

Julie A 
Évaluation :
1

Never heard back on my email about an overcharge for gas. Contract #23604552 Email: Looking at this receipt and why am I being charged for 8 gallons of fuel when I only drove 25 miles!? I didn't leave the truck on idle to use that amount of gas. The truck just wasn't filled before my use. Please adjust the charge. I am not responsible for the driver before me, nor personnel, failing to fill it up before my rental.

Corwin C 
Évaluation :
5

Everything was in amazing shape. And the person that helped out today was amazing. That is a very good location. And everything was good. But one thing that should be in the truck is a USB port to plug in the cord to listen to music.

Shawn B 
Évaluation :
2

I had to change my booking from Saturday to Sunday and didn't receive a confirmation email. I expected to pick up the truck from the address in the original confirmation email, but when I arrived I discovered the address had changed to a place across town. No warning, no notification. It took an hour to get the truck because we had to drive around the city to find the new location. Will never be doing that again.

TYLER K 
Évaluation :
3

Le client n'a pas laissé de commentaire.

FERNANDO E 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT F 
Évaluation :
5

No improvements needed. I was in a rush to move some furniture and I called the 800 number and the operator (Ivy) was great. She set me up with a vehicle really close. I went and put cord up the van and the gentleman who lent me the van was fast, and efficient. Zero issues. A perfect operation.

Clifford S 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Blake O 
Évaluation :
2

The parking lot was way too small and crowded- had a hard time figuring out where and how to park the truck

Cindra S 
Évaluation :
1

Don't go to Westview! Extremely unprofessional and rude.

Hannah C 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Michaela G 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEAN S 
Évaluation :
5

Idk

Leo P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cody S 
Évaluation :
5

The entire experience was easy and simple. The gentleman who helped me was thorough and put my mind at ease during a stressful move. 10/10 would absolutely recommend!

Lynn G 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Casey T 
Évaluation :
2

No a/c for over 1000 miles in 90 degree heat.

Richard N 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kern R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie H 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Kyle M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark E 
Évaluation :
1

Not only did I not get the dolly rental I paid for, I never was refunded for it and you charged me twice for it

Jason B 
Évaluation :
1

Le client n'a pas laissé de commentaire.

mayra m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marc B 
Évaluation :
5

You need to explain when picking up and dropping off a truck in an e mail how to do it with the phone . We drove up and the place was closed , we didn't know what to do . We had no clue until I called , also if we didn't have phones it would of not worked .

Timothy S 
Évaluation :
4

The person taking care of this facility was personable, knowledgeable and professional. The office could use a little cleaning.

Alicia G 
Évaluation :
1

My husband had a broken foot and had to unload this 5x8 cargo trailer by himself. The gentleman running this location would not come out and help him remove the 5x8 cargo trailer because he didn't want to let the dog out. This was a horrible experience!

Kristi S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David K 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christine H 
Évaluation :
1

clean the truck before providing it to a customer. customer service was a nightmare and completely disrespectful. will definitely be taking my business elsewhere next time.

matt M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

zeus e 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jaspreet t 
Évaluation :
1

Online system is in desperate need of and update. It is slow and clunky and not user friendly. I will not be using uhaul again.

Jesse B 
Évaluation :
3

My trailer did not have working lights and was unusable.

Taylor T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jarrod p 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHANI V 
Évaluation :
5

I had a great experience. The owner was very AWESOME and helpful. I am very grateful and appreciative. Great great experience

Sabrina M 
Évaluation :
4

We didn't receive both furniture dollies that we had requested. Location was harder to find.

Jacob P 
Évaluation :
1

Man at rental facility would not let us check in, said he closed already. Uhale never said facility would be closed at pickup. Took us over 30 minutes to get thru phone and get help to use app. Thank God for Christy to walk us thru (after being disconnected one with other rep). Paid for a appliance dolly, but left in truck was utility dolly. Oh and man was there for 30 minutes before he left and could've just helped us. No customer service from this place and will never recommend!

Corey M 
Évaluation :
2

The person who helped me out wasn't the friendliest person and also tried to guilt me for not filling up the gas tank even though when I received the truck it was nearly half full, which I did record upon receiving the truck. I'm not taking a trip to the gas station to fill up what I didn't use, which would've put more miles on the truck to take that extra trip. I used it for less than 20 miles and barely made a dent in gas, which I was totally fine paying for but it didn't make sense that I was asked to fill it all the way up. If everyone who used it before me didn't fill it up, doesn't make it my responsibility to do it and pay extra . I gave the truck back in the exact condition it was given; the cabin had stains and wasn't clean, and the truck itself was way out of alignment which made it hard to drive at some points/speeds. Overall not the best uhaul experience I've had and most likely would not go through this location again.

Isaiah S 
Évaluation :
5

I am very thankful that the owner at this location was so accommodating and helpful because Uhaul messed up my online reservation. I was supposed to be able to do a 24/7 pickup but when I arrived at my location the app would not let me do that and said I had to wait for the location to open. I tried calling the main number and there was well over an hour wait. This was very disappointing.

Michael K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert a 
Évaluation :
5

Great location and great staff. Location is very convenient to where i live. Checkin was in and out no issues. And drop off was done over the uhaul app which made it a lot easier in the long run.

Christopher W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Debra R 
Évaluation :
3

It's not bad, it's just really tight. Everyone was very friendly and the process was smooth.

Peter P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher W 
Évaluation :
5

I'd like to deeply thank Mr Rodney Lopez who was very cooperative and so dedicated in doing his job. My moving process was kind of complicated, but Mr.Lopez was there to help . Simply he offers the best customer service, I would highly recommend this place . Thank you so much Rodney !

Laith R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles J 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vincent P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paula Q 
Évaluation :
1

Was there at opening, waited half an hour and no one showed before we left.

RAYMOND S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas H 
Évaluation :
5

Rodney was terrific. Went out of his way to make sure I was satisfied

ALAN J 
Évaluation :
5

Store manager was extremely helpful and courteous. I wish everyone that I had to deal with was half as good.

Neal B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK R 
Évaluation :
3

Le client n'a pas laissé de commentaire.

PAUL H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANA R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vanessa R 
Évaluation :
5

No suggestions needed, Rodney was awesome at check in and made it very convenient for me to check the truck in after hours. Truck was perfect!

Dreux D 
Évaluation :
3

Many broken items on the truck. Fan didn’t work.

Raymond C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin E 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas S 
Évaluation :
4

I had a horrible time booking help. Booked 2 companies and neither showed up. Instead of 7 hrs it was 2 and a half days

JAMES S 
Évaluation :
5

Stop trying to send me to other locations. This location is the only decent one in a 25 mile radius for uhaul. I was forced to use another location at the beginning of the year and they were the worst at huron and 106th.

Christina D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley R 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dina L 
Évaluation :
5

Make it apparent to the customer that mobile pickup is preferred for this location to hand delivery and will reduce the stress of trying to handle the rental.

Brenna B 
Évaluation :
5

Awesome Staff very Friendly and informative on hauling a motorcycle.. Dave,

DAVID A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris M 
Évaluation :
5

The owner of this location is great and super helpful!

LUIZ G 
Évaluation :
1

The owner Roger was rude the way he acted mad when I asked him to help with checking out the truck in the morning. When I returned it in the evening, he rudely told me to call the u-haul 1-800 number to to check it back in. I've rented from other u-haul locations in the area and my advice is to avoid this facility.

STEVEN O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jason a 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roxanne B 
Non les évaluations ont été soumises pour cet établissement.

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