Évaluations des clients Westview Automotive

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Westview Automotive

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Matthew R.
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I realize that it was Christmas Eve. I was not told that the business was going to only be open until 1000. I made it there at 930, as I had pre-paid for a full days rental. I was not told that there would be an extra $20 fee for “returning” after business hours. I made this reservation well in advance as the location could have simply cancelled if this was the case as again, I was not told and there were other places that were open, including the location where I had my wiring done. I will. It rent from this location again. I understand it's Christmas Eve, but it is the location's responsibility to update hours and make it clear that there will be extra fees that should match the online system.

Alyse O.
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Le client n'a pas laissé de commentaire.

ronald K.
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no need to improve

Daniel M.
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Le client n'a pas laissé de commentaire.

Kenneth K.
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Le client n'a pas laissé de commentaire.

Jennifer V.
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Le client n'a pas laissé de commentaire.

brian K.
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Le client n'a pas laissé de commentaire.

Joseph B.
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Le client n'a pas laissé de commentaire.

Kenneth Ralph P.
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Le client n'a pas laissé de commentaire.

Craige S.
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Check out process not too quick or easy. Online info sluggish and incomplete. I had tried to pre register online. That was a waste of my time. The person in the shop was polite and knowledgeable..

Andrea W.
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Le client n'a pas laissé de commentaire.

lou T.
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Le client n'a pas laissé de commentaire.

Kendra K.
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Le client n'a pas laissé de commentaire.

CARLOS Z.
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Le client n'a pas laissé de commentaire.

GREGORY D.
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The man who helped us was understanding and so helpful!

Jocelyn C.
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Le client n'a pas laissé de commentaire.

Corey A.
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Le client n'a pas laissé de commentaire.

Arvidas J.
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Le client n'a pas laissé de commentaire.

Glenn T.
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They never opened up so I couldn't get the supplies I ordered. Was very fun down

Jeff B.
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The location was much further from where I requested and had to go to a different town to get it. The location is good because it's right near a school and wonderful opportunity for a neighborhood center, but it's an old run-down and dirty gas station. It's an absolute horror! Once I got in the place, he wouldn't check me in but wanted me to use my phone. So, I had to login and reset my password. I only had 7% phone power. I was bitching about it so the guy finally decided to put in my info in his iPad. The whole experience was sub-par at that location. But there is something about uHaul in Colorado. Three out of five of my experiences have been negative and extra annoying. I will probably use Penske next time ... and I have been a lifetime user of uHaul. Colorado uHaul needs a major review and cutting of the shithole dumps or puppy mills.

Ken K.
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Le client n'a pas laissé de commentaire.

Ken K.
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Great guys!

David D.
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Le client n'a pas laissé de commentaire.

Bob H.
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Le client n'a pas laissé de commentaire.

Donna M.
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Very clean and the person at the site was very professional and helpful---This is the best experience that I have had with the many times I have rented U haul's---I will definatley go back to this location

rachel C.
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They completely rip you off! They are very unhelpful and take a bunch of unnecessary charges from you!

Chris O.
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Easier way to drop of the truck after hours.

Michael S.
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Le client n'a pas laissé de commentaire.

katrina S.
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The customer support for online drop off was HORRIBLE.

William M.
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Had to do online turn In due to no UHaul rep at the location. I had questions about any refund of money because I returned early. The poor kid working their who is just a mechanic and not affiliated with U Haul had no idea of the process except for do it on your phone. Very disappointed on the lack of customer service provided.

wojciech N.
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Unable to complete after-hours drop off. Staff did not complete the transaction after drop off and postponed paperwork/closing the account for a few days despite national U-Haul office intervention and my phone calls to the drop off location. This resulted in "additional charges". Charges were reversed by regional manager after several phone inquiries.

MARK H.
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Le client n'a pas laissé de commentaire.

Jabari B.
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Le client n'a pas laissé de commentaire.

Joseph S.
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Did not receive instructions for night drop from dispatching location. Dropped trailer off on a Saturday night and it did not get checked in untill Tuesday morning.

Dennis M.
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Le client n'a pas laissé de commentaire.

Mary L.
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Best customer service!

Bob C.
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Le client n'a pas laissé de commentaire.

Dale M.
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Nothing, it was great. The gentleman that helped me was very helpful and explained everything very well

Thomas L.
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A bit crowded and old but nice people to deal with.

Bradley B.
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Le client n'a pas laissé de commentaire.

Holly R.
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Le client n'a pas laissé de commentaire.

Mark H.
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Le client n'a pas laissé de commentaire.

TRENT Y.
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Nothing

Dan G.
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the location was great, haul rental on line was the worst thing I have ever done, not only took 40 min to get vehicle took another 40 to check it in, then it took 4 days to get a receipt from haul, would never recommend on line from haul to anyone ever.

Mickey W.
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Le client n'a pas laissé de commentaire.

Ernesto T.
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I got charged cleaning fee. The vehicle was not washed. I used it for 4 hours to haul new cabinets. Not fair. Do not approve.

CHARLES P.
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Le client n'a pas laissé de commentaire.

tj B.
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Tony was great to work with!

Jason S.
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Le client n'a pas laissé de commentaire.

Rick T.
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Great experience! ??

David M.
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Tony was super helpful and nice, made the process super easy and was willing to work with us on complicated circumstances

shawn S.
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Went to pickup the unit and the guy running it sent out with a customer. Was sent to New York I reserved the car trolley the night before. They tryed to find one and did 80 miles away. Asked for a upgrade a 20 dollar difference. The guy would not do the upgrade. And then spent half a hour on hold waiting for a solution. In between that time I just cancelled the reservation. Due to the fact that had a guy waiting to fix my jeep at a shop. After half hour of waiting clicked the zero button got a different girl. She was out of the Tennessee office. She set up the car transport and said would get back the money for the rental and hassle with a additional 50. It took her 3 mins to fix what took a guy and a half hour wait in hold in the Denver office could not do. Would not recommend the location to anybody. Truly this whole event was a total mess may bbn it use uhaul again.

clair B.
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Le client n'a pas laissé de commentaire.

David T.
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Your software for us Online use, your app, and the Moving Help software are pre-1980. They confuse orders and credits and make it very difficult to view order receipts. Study Amazon for a week and then start over from scratch.

James C.
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Le client n'a pas laissé de commentaire.

Christian S.
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I was sent to three different locations to pick up a truck I scheduled. I was not told about the online check in and spent an hour dealing with your online Check in and verification....it was the worst experience I've EVER had renting equipment.

Dustin S.
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Le client n'a pas laissé de commentaire.

Gregory K.
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Le client n'a pas laissé de commentaire.

David S.
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Le client n'a pas laissé de commentaire.

James C.
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Le client n'a pas laissé de commentaire.

Josephine A.
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Nothing at all everything was Great the service was excellent and very friendly the costumer service was very outstanding

Sherri C.
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Le client n'a pas laissé de commentaire.

John B.
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Le client n'a pas laissé de commentaire.

Margo G.
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Excellent customer service! Will definitely use this location for my next move!

CODY H.
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Le client n'a pas laissé de commentaire.

Raymond P.
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Le client n'a pas laissé de commentaire.

Kristina C.
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The verification process was not good. They asked for two contacts to verify etc, however, I had no idea they were going to ask this and one of the two people I gave them didnt answer so they initially denied my rental. 45 minutea later they verified my rental. Returning it using the 24/7 app was just as tedius. Then I get charged an additional 59.95 for a 29.99 Rental that I only had for 5 hours and only drove 17 miles. Which made my 71.00 Rental into almost double what I was quoted. I sent an Email requesting information. On the charges and I got nothing in return. I am severly dissapointed in Uhaul 24/7 process. The gentlemen at Westview Automotive was spectacular. Your 24/7 Rental process on the other hand is so bad I would go else where for a rental.

Gregory C.
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Le client n'a pas laissé de commentaire.

Jerry S.
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Excellent customer service from the owner and his workers.

Carol M.
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I've never had to return a truck to the same location that I got it from, when previously renting from U-Haul. Of course, this added extra mileage=more money. From now on, I'll be sure to get my truck from an actual U-Haul facility.

Brittany P.
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Le client n'a pas laissé de commentaire.

Christina D.
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I have used this location many times. It is the very best. I paid for a larger truck to stick with them

chris S.
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Le client n'a pas laissé de commentaire.

James T.
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Le client n'a pas laissé de commentaire.

Kim A.
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Westview U-Haul s manager Rodney is great !

Amy C.
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They were very helpful, polite, and got us on the road quickly! Excellent experience!

jason D.
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Le client n'a pas laissé de commentaire.

Judith N.
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Equipment did not work correctly. Was not very impressed with equipment rental. Trailer did not steer properly

Kenneth L.
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Le client n'a pas laissé de commentaire.

Kurt P.
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Le client n'a pas laissé de commentaire.

Mark S.
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Le client n'a pas laissé de commentaire.

Mikie M.
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Rodney was great

RiCk A.
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Le client n'a pas laissé de commentaire.

Stephen H.
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The attendant was courteous and helpful. The only issue was I was told my gas charge would be $20, but instead was $29. Not a big issue, but....

Mark D.
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I have never had a better Uhaul experience than with Rodney at this location. He was welcoming, friendly, thorough, and a valuable credit to your business. My wife and I have never towed a car with a Uhaul, so we were a little nervous, but Rodney expertly hooked it up for us and made me feel confident in our 850 mile drive. Could not have wished for a better experience.

Jing X.
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Do not go to this location!

Randy S.
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Le client n'a pas laissé de commentaire.

Jody H.
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The man that helped me was very nice.

Greg P.
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the trucks were parked close together and it was difficult to leave the lot

Dioanna W.
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Le client n'a pas laissé de commentaire.

RICHARD R.
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The guy that helped me was great. He knows his job very well, and not only that he was very professional and courteous. Would definitely recommend him and this location to anyone I know. Thank you very much for for providing great service and quality product.

Mark W.
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drop off location was obscure. no one there could check me in .....i was told to do on my phone.

Adam V.
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Terrible return process. Nobody was there. Had to go to several other locations before I could return the trailer. Absolutely never renting from uhaul again.

Kenneth D.
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The return process was very easy, I was in and out in less than 10 minutes; however, after 2 weeks, the person had not logged the equipment return into the computer. This resulting in U-Haul (corporate) sending me an email to ask me where the equipment was. This caused quite a bit of stress for me since the implication was that I was going to be held financially responsible. Once I went back in to the return location and reminded him to log the return, he did so and the situation has been resolved.

Sherrie D.
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Le client n'a pas laissé de commentaire.

Tom W.
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Le client n'a pas laissé de commentaire.

JEFFREY H.
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Provide a clean truck to begin with and then don't charge me a cleaning fee after I return it. Reserving and picking up my truck online with App never made it clear I was to fuel up the truck upon return. I assumed that was included in mileage charge. Why do you charge mileage but don't include fuel in that rate?

Marco S.
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Le client n'a pas laissé de commentaire.

eric B.
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Le client n'a pas laissé de commentaire.

Roy F.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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