Le client n'a pas laissé de commentaire.
MARK H
Customer Reviews for Whatever Rents Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very expensive
TIMOTHY HVery nice and helpful
JONAS CYou need more help.
CHRISTIAN MNic was very helpful and friendly. I will definitely be a future customer
JASON WThe U-Haul telephone number does not work. We were just in a disaster and I was not sure the business was still there. Very unprofessional on the part of U-Haul.
ELIZABETH WWe loved this location, but it wasn't our first choice. We had reserved a truck at a different location but then was told they didn't have the truck we reserved. I think when I reserve something, it should be where I reserve it.
AMY HVery friendly and efficient. The location was easy to access and the staff was knowledgeable and helpful.
LORI BGreat service
ROCHELLE DThe entire staff was very professional friendly and efficient. I was very satisfied -
RONNIE HThe truck was clean and the service at the State Road Uhaul location in Black Mtn was excellent. One of the staff even brought the truck around and had the heat on while I checked in.
MONTE RNothing! Everything was perfect.
Kurt WExcellent customer service . All my questions and concerns were addressed. I would safely suggest using Uhaul to anyone of my friends or family.
SHERRIL GWas very helping in explaining my bill.
DALLAS CVery friendly office manager and sidekick who reminded me I had the option of sweeping out the truck when I was done or paying him $25 to do it ha ha. I picked up a broom! these guys have dealt with a tremendous amount of work after hurricane Helena flooded the basement and much of their equipment that they rent and yet they had a great attitude, and I would definitely rent again from them.
GEOFFREY SVery friendly very very helpful.
Stephen SGreat Crew
Kelly REverything was outstanding! Nick was excellent and the vehicle was in great shape and performed exactly as needed. Highly recommend Whatever Rents in Black Mountain for Uhaul services.
BROOKS PFriendly folks, easy access.
JONATHAN CLetter code lock was difficult to open.
Richard PI can't really recommend anything other than maybe some refreshments. Everything I needed was taken care of.
AARON LEverything was handled efficiently & with satisfaction. Good customer service & care.
DAVID Dperfect!
JOHN EExcellent customer service. I've rented U-Hauls from this location several times and they are top notch.
CHRISTOPHER RFriendly folks..easy process...thanks!
Samuel JThis location closed at least two hours earlier than their posted hours.
DEREK RDo not change location after customer has booked
HUGH LThe location is great, and so are the employees. They are helpful, courteous, friendly, and very knowledgeable. I've gone here many times to rent tools, and trailers, and will continue to use their services.
Chris KPolite and respectful people: I appreciate your guys patience and it was a very easy process. thank you for letting me leave my car there for a couple hours until I could get someone to help me. Take care!
harold oN.D.
Rodel UExcellent friendly service
Jaye TBest U-Haul experience ever! Truck was pulled up to the door and clean as I walked out
Christopher NThe app was Terrible. First of all "pick up my truck" never appeared on my app. Luckily, my friend was with me at pickup and it appeared on hers. Secondly, it took quite a while to receive approval for pickup through the app. Lastly, upon return, the app had me restart submitting pictures twice and then wouldn't take any pictures. I finally left the truck and requested a call back. My overall experience was good, But the App was Terrible.
Philip HCharlie and the others were so nice, welcoming and friendly. I've gone there for mulch, UHaul trailer rental and stones in the past and will rent from them always. I so appreciate them here in our small town of Black Mountain, NC.
Michelle BVery helpful.
Michael ZI filled up the tank at Ingles and you found a way to put more gas in, and charge an environmental fee, did you not make enough of the rental?!
Steven WNot a thing. On short notice Whatever Rents came through for me. Great people!
Greg SExcellent customer service and very polite and kind.
Lisa MU-haul website had us dropping trailer off in Marion NC when in fact there was a convenient location right in Black Mountain NC. Not sure why that was?
Ron GThe trailor was due back on Monday but because of Memorial Day the location wasn't open so I returned it first thing Tuesday morning and was charged an additional $20. I do not return trailors that I rent to a closed location. If the trailor was stolen after I dropped it off then I might get charged for it. I have rented from U-Haul many times and believe that I should receive a $20 credit.
DONALD WAll good, well organized. Friendly crew
Steven ZEasy from start to finish. Guys at Whatever Rents are always great.
Stephen SNothing- it was great customer service!
JEREMY AI specifically liked this location because we actually got to talk to the people running it. They were more than accommodating, much better than the site that we placed the initial order. I'll physically go order and rent from them directly again.
Steven SProcess was easy. And Nick was great to work with.
LINCOLN Wall good with drop off
stan pI can't think of anything- your guys were very accommodating and helpful! Thanks for a good experience renting. Bill Bale
Robert BGreat Customer Service!
Joellen MThe staff at Whatever Rents was very helpful, explained the rental process thoroughly and made sure I was comfortable with disconnecting and reconnecting the trailer before I left their lot. First class.
John FExcellent staff
Katheryn FTire was getting bald on drive side
david hAll easy
lisa SThe U-Haul website went down for about an hour. I had to wait for it to become active because U-Haul does not have the ability to produce a contract that be signed without a computer.
Ken C