Staff were very friendly and helpful. Appreciated trailer hookup, didn't have to do a thing. Both the woman running the office and the young man out in the yard were great.STACYJ S.
Customer Reviews for Whimsical Emporium Barrie
(U-Haul Neighborhood Dealer)
Pour nous contacter
Barrie, ON L4N9E5
Services dans cet établissement :
- Mon–WedDe 9 h am à 4 h pm
- Thur–FriDe 9 h am à 7 h pm
- SamediDe 8 h 30 am à 6 pm
- DimancheDe 10 h am à 2 h pm
Heures d'ouverture spéciales
- 12/24/2023: Fermé
- 12/25/2023: Fermé
- 12/26/2023: Fermé
- 1/1/2024: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.peter B.
Le client n'a pas laissé de commentaire.Stephen S.
Le client n'a pas laissé de commentaire.Matthew D.
Le client n'a pas laissé de commentaire.vincent C.
Great friendly service.Murray U.
Le client n'a pas laissé de commentaire.Matthew M.
The service from the from desk was unwelcoming. We felt like we were annoying the staff with our reservation.clinton H.
Le client n'a pas laissé de commentaire.Lucretia R.
Did not catch the woman's name that we were dealing with, but she was lovely and very helpfulELAINE O.
Disappointed in the app. The return process was frustrating.CHRISTOPHER B.
Customer service was outstanding, very friendly and helpful staff.Sara B.
Le client n'a pas laissé de commentaire.Vimal Kumar K.
Great team at this locationRaymond G.
Picked up vehicle- missing dolly that we ordered had to have bill adjusted and then check engine light was on the vehicle. We got it to our house and wasnt comfortable with heading up to Orillia as planned due to the check engine light. When returning it the rep admitted he was aware of the Check Engine Light prior to our pick up and didnt disclose. Not impressed and still charged 95 bucks for a van with issues that didnt do the job I paid for it to do.Patricia M.
Can take a little while to be helped at the desk because staff seems to be pulled around everywhere. Otherwise good experience.Corey S.
Their service was very good and they where most helpful.Hans L.
Le client n'a pas laissé de commentaire.Robb M.
I rented the 6x12 enclosed trailer and found it heavy to pick up and attach to my vehicle Maybe a windup jack system would be helpful Overall trailer worked great ThankyouBruce B.
Le client n'a pas laissé de commentaire.KATHERYN C.
Super friendly and efficient staff. Equipment was ready and easy to find.keith B.
Le client n'a pas laissé de commentaire.MIKE W.
Le client n'a pas laissé de commentaire.aman J.
I got what I wanted and the staff was very helpful.Steve F.
Great staff. Will rent again when needed. Would also recommend to friends and family.James B.
Best in town every time!Terry S.
Le client n'a pas laissé de commentaire.Daniel H.
Le client n'a pas laissé de commentaire.Ryan D.
Le client n'a pas laissé de commentaire.Gary M.
Le client n'a pas laissé de commentaire.Monique L.
They told us to bring the tank at 1/4 and we did but still got charged somehow. They also told us to rent an extra dolly when we didn't need to (it was in car). Will never go backSharon M.
Le client n'a pas laissé de commentaire.Shannon C.
Le client n'a pas laissé de commentaire.Ken P.
Le client n'a pas laissé de commentaire.Joshua M.
It all good 👍MICHAEL T.
Le client n'a pas laissé de commentaire.Joselito S.
Le client n'a pas laissé de commentaire.STEPHENR K.
Great overall service and easy transaction. Would recommend and I plan to use again in the near future.James B.
Le client n'a pas laissé de commentaire.Amir E.
Le client n'a pas laissé de commentaire.DENNIS B.
I like the people in this placeBruno C.
Le client n'a pas laissé de commentaire.harvie R.
Excellent Customer Service! Excellent servicesAMANDA M.
Increase level of cleanliness and smell in UHAUL....Musky odor coming (didnt mention this on rating)Glenvil F.
Le client n'a pas laissé de commentaire.Wayne C.
Le client n'a pas laissé de commentaire.Dino E.
Le client n'a pas laissé de commentaire.Paul S.
Le client n'a pas laissé de commentaire.Joel G.
I drive 21 km from my home past a number of Uhaul dealers to Whimsical Emporium every time I need a Uhaul rental or supplies. I've tried a number of closer Uhaul dealers and none of them come close. It actually saves me time because Whimsical Emporium is customer service oriented, they have the equipment I need ready to go, and any moving supplies I need besides.Sean O.
This particular location will do anything possible to make your experience as problem-free and successful as possible. I use this location whenever I have need to rent trucks/equipmentTerry S.
I am greatful of the excellent service I received from this location in Barrie.Stuart G.
Tammy was wonderful! Gray! The sweet man who helped me carry the tv box was great as well.Leslie R.
Le client n'a pas laissé de commentaire.TAIWOB A.
Le client n'a pas laissé de commentaire.rhyan M.
Le client n'a pas laissé de commentaire.Rob R.
Le client n'a pas laissé de commentaire.AMANDA M.
Le client n'a pas laissé de commentaire.peter P.
A honest and friendly place and very helpful reps . MerciCarol W.
Very helpful and polite and professional.Peter S.
Le client n'a pas laissé de commentaire.MICHAEL G.
Le client n'a pas laissé de commentaire.Roger S.
Le client n'a pas laissé de commentaire.Andrea B.
So far best location for inventory in Barrie. To everyone who planning to rent from U haul: Just bring your rental on time and clean to avoid extra charges.MICHAEL G.
Le client n'a pas laissé de commentaire.Karen F.
I always recommend this particular location to anyone looking to rent a truck....have never been disappointed!Terry S.
I've rented a lot of vehicles over the years never has one been so organized. The Kady working I sware memorized EVERY person's name. IncredibleChris O.
Le client n'a pas laissé de commentaire.Rehan A.
Very nice people here, vehicle I used is showing signs of wear and tear, aging. Also have a pending billing error correction.Phillip W.
Le client n'a pas laissé de commentaire.Francesca G.
Le client n'a pas laissé de commentaire.Cheryl P.
The truck I rented needs the mirrors lubricated. Very hard to move to adjustTeresa B.
Le client n'a pas laissé de commentaire.Evan S.
Issue with loading my drivers licence in app. Showed loaded and all good when I did it. The person at the counter told me I did not do it correctly. I Repeated the upload procedures a third time and it work ( where did the info go on first 2 attempt ???) . Also the agent told me I could not rent a trailer if I did not gave her an additional name for contact and phone number, I believe that this is incorrect from her part and that info is optional. She was firm and told me that she would not proceed if I did not gave her the info so I gave her some info she could punch in. Weird !Alain A.
Le client n'a pas laissé de commentaire.Michelle M.
Everyone was so helpful, polite and flexible as I had to makes changes last minute, they helped accommodate my needs. Thank you I will use them again and recommend them.DIANA D.
I was informed I was getting a refund but I still haven't received it yet!Isaac M.
Le client n'a pas laissé de commentaire.PING W.
Le client n'a pas laissé de commentaire.Reza M.
Store Front & Entrance ... They Kept The Trailer Reserved Couple Days Before I Needed it.. Happy With This Location & This Rental Experience.brad C.
As usual when I rent a car I just drop without cleaning. I rented utility traler to deliver screening. I never told that I have to wash the traler before returning. I got a bill $79 that traler was a dirty 4x7 . That someone spray water for a 5 minutes.MICHAEL G.
Horrible. This thieves at this UHAUL location charged/stole my card an extra $20 on my Visa Card and won't give it back. NEVER GO TO THIS LOCATION!!!SHANE C.
The reservation was handled with great concern. All of the questions I had were answered. Very clean truck. I would definitely recommend this location.Paul N.
Service was greatâ€¦ trailer worked as it should no issues will definitely return to this location 3rd time renting from this location. 👍Jamie B.
Great staff. Easy pick up and drop offFred L.
Le client n'a pas laissé de commentaire.Fabian D.
Selected mobile pickup but had to wait to get key inside the shop.Connor H.
Everything was clear, first time I rented a vehicle myself and it was quick and easy. I rented a van and it was clean, good working order and perfect. Gonna visit this location when I move (soon)Diana D.
This place so far one of the best in the area of barrieBruno C.
Le client n'a pas laissé de commentaire.Shoeib F.
I told them I would be returning after hours and was not said anything to. So as I returned it the next day, I was charged an extra $20 for after hours turn in which I shouldn't have been charged. I never have been charged it and I would have followed any instructions needed otherwise because $20 on a $40 rental is pretty expensive. 50 % for you to check it in. It's BSBruce W.
Le client n'a pas laissé de commentaire.MICHAELJ C.
Le client n'a pas laissé de commentaire.Bryan M.
Le client n'a pas laissé de commentaire.Collin J.
Le client n'a pas laissé de commentaire.Sydney D.
THANK YOU THANK YOU THANK YOU to Tammy at this U-Haul Location. Our family had a vehicle breakdown on a Sunday (we were towing our boat up north for a week's vacation), and she not only found us a truck that could haul our boat, she helped us with all the logistics of getting a grandma, a ten-year-old, and my husband and me to an excellent overnight stay while our vehicle was repaired. She literally saved our vacation! Her customer service and care was EXCEPTIONAL!!!Kimberly R.
Friendly courteous staff.Joseph D.
Le client n'a pas laissé de commentaire.sherry M.
Le client n'a pas laissé de commentaire.CAMERON M.
The uhaul app was terribleThomas R.