Évaluations des clients Whimsical Emporium Barrie

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Whimsical Emporium Barrie

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Tony W.
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Le client n'a pas laissé de commentaire.

Collin J.
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Le client n'a pas laissé de commentaire.

GAURAVDEEPSINGH M.
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Le client n'a pas laissé de commentaire.

PATRICIA D.
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Even though the truck is old it got the job done, Thanks again Pat D

KRISTOPHERWILLIA F.
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Extremely nice people. Vehicle very clean and well maintained.

BRIANE R.
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The equipment was clean, but like many uhaul trucks it was pretty beat up, especially mechanically.

Roland M.
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Le client n'a pas laissé de commentaire.

Lisa R.
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Le client n'a pas laissé de commentaire.

CLIFFORDL H.
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We had excellent service from this location. The truck was in great condition and ready for us at the scheduled pick up time. I highly recommend using this location when needing to rent a u haul.

DAVID D.
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The trailer we rented was not adequately prepared for us, there was over 2 feet of snow inside it. When we questioned the employee, she said it was not her job to clean the trailer and we should have brought our own shovel. As my husband is a cancer patient, I did my best to clean the trailer out with a plastic childrens shovel that the employee finally provided, but our items ended up being damaged by the remaining snow. The employee was not at all helpful, and was more interested in her child that was at the location with her, and watching videos on a computer, than assisting customers. The electric brakes did not work on the trailer, causing some difficulty in transporting the load that it was rented for. The drop off was equally unimpressive, as the employee just came to the door, and waved us off, telling us to leave. We did not receive any documentation or invoice that the rental was complete until we communicated with U-Haul head office. We have rented from U-Haul many times in the past, but NEVER again.

Sharon C.
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I pick this place every time I rent a Uhaul. The people here are so patient and helpful.

Ralph W.
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Le client n'a pas laissé de commentaire.

Wesley C.
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Doors were locked when we arrived and we weren't sure what to do but spoke with someone on the phone and they told us to start hooking up. I was very happy that they had the requested trailer available as this is often a problem with Uhaul. A young man helped us hook up and we left. We had checked in online so we thought we were good to go. I got a call shortly after saying we hadn't stopped at the office to pay! I didn't think there was anyone in the office since the door was locked. It all worked ok though.

Anne M.
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The first time I rented a vehicle from this location it had a leak and I was dripped on for a 2 1/2 hour drive. I was offered a $50 credit. The next time I rented a vehicle I told the dealer about my certificate yet it was not used on my transaction which meant I had to email head office to have it fixed.

WILLIAMA M.
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Multiple rentals from this location. Covid protocols are good. Operators are friendly and efficient. Trailer was in good repair and worked as expected. I'll be back.

Justin C.
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Le client n'a pas laissé de commentaire.

Holly W.
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Le client n'a pas laissé de commentaire.

ROLANDH M.
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I would have to say they are the best location that I have rented from.They were well organized.

ROBERTEDWARD M.
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Le client n'a pas laissé de commentaire.

GEORGE B.
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Le client n'a pas laissé de commentaire.

Myles C.
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Whimsical Emporium Barrie were superb and amazing flexible and helpful. I shall always use this location in the future.

CHRISTOPHERA H.
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Excellent Service

JULIUS C.
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Le client n'a pas laissé de commentaire.

JENISH M.
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Le client n'a pas laissé de commentaire.

ALAIN D.
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Excellent place. All kind of trucks, very clean and organized.

DIAN R.
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A little upset that the battery was dead the next morning and I had to boost the truck

JOHNROGER A.
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Le client n'a pas laissé de commentaire.

KENNETH H.
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Pickup truck was reserved ahead of time and had to shovel the snow out of the bed. It had snowed the night before, truck was picked up at 5pm. Waiting to pick up and finalize paperwork, a reservation was taken by phone and forced to wait until the call was completed. They could have been put on hold till we were done. Not the best experience at this location. The place inside is a mess and not very hospitable.

ALEXANDER K.
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Le client n'a pas laissé de commentaire.

DENNIS B.
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Would have been nice they would have explained features of the truck. Wasn't shown there's an over-drive button that needed to be switched on the highway, thus I ran through much more gas then I should have!!

Refael Y.
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Le client n'a pas laissé de commentaire.

Massimo P.
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We have rented from many different locations and this one is by far the best. She is an amazing woman and takes great pride in the vehicles that she rents out. They are clean, and she even has them ready to go when it's time to pick up. The customer service is just amazing.

BRADLEYCHARLES K.
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Friendly and accommodating staff. Easy to work with.

GENADIY B.
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Le client n'a pas laissé de commentaire.

Carrie-Anne G.
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Incredible customer service! They went above and beyond to help make my long distance move efficient and problem free. Would highly recommend. Very happy with the service!

Dan C.
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Le client n'a pas laissé de commentaire.

Cheryl K.
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Tammy really saved us in a stressful situation! She was so helpful and accommodating! I would highly recommend coming here!!

Liff Mara O.
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Le client n'a pas laissé de commentaire.

Michael L.
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Interior windows absolutely filthy. Overcharged for mileage. Not the locations fault. U-haul promise a large truck. Give me a small one. Have to make multiple trips. Should have went to your competition

STEVEN J.
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Le client n'a pas laissé de commentaire.

David C.
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at no fault of the local pick up place, my experience was actually poor. I needed a larger truck but got downgraded to a 15ft. I was also told the location was closed on Sunday so I rented on Saturday, intending to move and return on Sunday. I found out at the pick up that they are open on Sunday and were expecting the truck back before I even moved. The booking site and call center really need to be consistent, as I ended up having half the truck for half the time I needed. Next time I will go to this location directly and not deal with your online and call center.

JESSIE L.
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Friendly, accommodating and efficient. 5 stars.

JAMESE B.
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Lovely Mother & Daughter dream team! Both ladies were friendly and cheerful and soooo much more helpful than most locations nowadays. They checked the hitch hook-up for safety, and the trailer lights were also checked all around. I would highly recommend this location!

Richard B.
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Le client n'a pas laissé de commentaire.

Cody H.
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Le client n'a pas laissé de commentaire.

John P.
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Zero checks before picking up rental. I recorded the mileage myself and they overcharged for mileage. I recorded the fuel level and put fuel in back at the level I received it at. They charged me again for fuel that was incorrectly stated on the receipt. Not Happy.

Joe P.
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Excellent, professional courteous service.

CHRISTOPHERR J.
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Great service. Truck ready and waiting. A tank full on pick-up / full on return would be preferred to stop guessing as to how much gas you need - otherwise spot on.

Neili H.
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Le client n'a pas laissé de commentaire.

Andrew S.
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Booked in August for a truck in October for 9am and they didn't have one for that time! This was a huge inconvenience as we had to be out of the house for 3 pm and didn't get the truck until 3:30, I will never rent with Uhaul again!

MICHAELF K.
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Although my original booking was transferred to another location nearby, the representative at this location went above and beyond to accommodate my needs.

NICOLE F.
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Le client n'a pas laissé de commentaire.

Richard K.
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The inside of the cab was dirty, and muddy

Donald Y.
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Excellent service, Very professional quick and easy.

HAROLD H.
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Le client n'a pas laissé de commentaire.

Devin A.
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Le client n'a pas laissé de commentaire.

Granville H.
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Le client n'a pas laissé de commentaire.

KENNETHE S.
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Le client n'a pas laissé de commentaire.

Paul D.
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Le client n'a pas laissé de commentaire.

Jordan W.
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Le client n'a pas laissé de commentaire.

Ashten S.
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Le client n'a pas laissé de commentaire.

Sharon M.
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Le client n'a pas laissé de commentaire.

ANGELLAN G.
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Very disappointed with uhaul

CHIRAGKUMARRATIL P.
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Please just take reasonable price for 4 hours because I think your price is little higher.

Hai Thuong N.
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Need truck available for weekend!

Leo M.
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Le client n'a pas laissé de commentaire.

KATHERINEL M.
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Le client n'a pas laissé de commentaire.

MARY-ANNECHRISTI R.
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Le client n'a pas laissé de commentaire.

Jeffrey A.
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Had to wait over an hour and a half for my rental even though I had an 11am booking it wasn't ready until after 12:30pm... no discount was offered and no apology.. worst experience ever.

Michel P.
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Very helpful!

Christina P.
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The lady was outside helping someone else, so she took the truck key and asked if we gassed it up. Then we left.

WADESTEPHEN H.
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Le client n'a pas laissé de commentaire.

CHRISTOPHERR M.
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Le client n'a pas laissé de commentaire.

John B.
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Le client n'a pas laissé de commentaire.

DIANAF B.
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Le client n'a pas laissé de commentaire.

Julia K.
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Le client n'a pas laissé de commentaire.

Daniel W.
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It was great doing business with you. Only problem was the communication between head office . Thank you for helping us out Tammy u were a amazing individual to have helped us out. Thanks again

Luciano G.
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Le client n'a pas laissé de commentaire.

MICHAELA M.
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great service, very happy.

Lori M.
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Everything was great. Emails and text messaging was better communication for me with my schedule. Proactive communications. Very happy!

PAULL M.
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Le client n'a pas laissé de commentaire.

HENRYS T.
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Le client n'a pas laissé de commentaire.

ROSEMAREEA T.
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Great customer service Job well done 😊

Nicholas C.
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Le client n'a pas laissé de commentaire.

Stephen M.
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It was all good

ALEXIEALAINA B.
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Le client n'a pas laissé de commentaire.

Catherine B.
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Le client n'a pas laissé de commentaire.

TAYLORALLEN V.
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The exterior of the truck was clean but that was about the only positive part of the experience. The cab smelled like cigarette smoke and there were food crumbs, sticky spilled drinks, and the last renters food wrappers in the cupholders. This is gross any time, but during a pandemic, I would expect better cleaning for sure. The moving blankets were also filthy. I reserved a one-way 15' truck a couple weeks in advance, and pre-paid. Was informed the day before my move that there were no one-way vehicles available, and that all I could get was a 10' truck, which I would have to drive back to the same location. Moving day is already an extremely busy and stressful day without adding an extra 2+ hours of driving, as well as the extra trips to bring what wouldn't fit due to a smaller truck. During pick-up and drop-off of the truck, the app wasn't working, and I was unable to do it on the website either, on my or my spouse's phone. All in all, it was a terrible experience from start to finish, I will not be using uhaul again, and I will be strongly encouraging others to find an alternative as well.

Corrine D.
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Le client n'a pas laissé de commentaire.

MACKENZIE R.
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The lady working that helped me out (red hair) super sweet, very helpful and respectful. Overall probably my best uhauk experience ever

PAULJ D.
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Le client n'a pas laissé de commentaire.

Christine D.
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Make sure the windshield fluid tank is full... it was empty! Overall experience was good with the 15' truck, I would use their service again

henry R.
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Le client n'a pas laissé de commentaire.

Mark T.
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This location when above and beyond to make sure that everything was well looked after for me. We had many complications on not related to UHAUL, but the woman at this location did an amazing job helping me sort everything out for our move. I would highly recommend this location and UHAUL as a whole.

James B.
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Very friendly and helpful staff there and very convenient check in and return. Overall a great experience and I would recommend this location to friends and family.

NATALIEM H.
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Le client n'a pas laissé de commentaire.

Richard S.
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Le client n'a pas laissé de commentaire.

DENNIS C.
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Le client n'a pas laissé de commentaire.

WARREN S.
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Two people going through reservations to expedite customers getting on their way.

Robert M.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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