Customer Reviews for Whimsical Emporium Barrie
(U-Haul Neighborhood Dealer)

2 004 évaluations

484 Essa Rd   Barrie, ON L4N9E5

(705) 728-6170

Heures d’ouverture

  • Mon-Wed: 9 am–4 pm
  • Thur-Fri: 9 am–7 pm
  • Sat: 8:30 am–6 pm
  • Dimanche : de 10 h a.m. 2 h p.m.
Heures d'ouverture spéciales
  • 3/28/2024: 8h00 am à 7h00 pm
  • 3/29/2024: 9h00 am à 12h00 pm
  • 4/1/2024: 9h00 am à 12h00 pm
  • 4/2/2024: 8h00 am à 4h00 pm
  • 4/3/2024: 8h00 am à 4h00 pm
  • 4/4/2024: 8h00 am à 7h00 pm
  • 4/5/2024: 8h00 am à 7h00 pm

Show All Hours

Services dans cet établissement :

Pour nous contacter

(705) 728-6170

484 Essa Rd
Barrie, ON L4N9E5

Services dans cet établissement :

Heures d’ouverture

  • Mon-Wed: 9 am–4 pm
  • Thur-Fri: 9 am–7 pm
  • Sat: 8:30 am–6 pm
  • Dimanche : de 10 h a.m. 2 h p.m.
Heures d'ouverture spéciales
  • 3/28/2024: 8h00 am à 7h00 pm
  • 3/29/2024: 9h00 am à 12h00 pm
  • 4/1/2024: 9h00 am à 12h00 pm
  • 4/2/2024: 8h00 am à 4h00 pm
  • 4/3/2024: 8h00 am à 4h00 pm
  • 4/4/2024: 8h00 am à 7h00 pm
  • 4/5/2024: 8h00 am à 7h00 pm

Show All Hours

  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Renju Kalarickal 
Évaluation :
5

I'm not sure there's anything. Very helpful, helped me figure out a better way to make my move, arranged all equipment in the right places at the right time. I will and have been recommending this location to friends

Robert SKINNER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID WILLIAMS 
Évaluation :
2

Le client n'a pas laissé de commentaire.

BRIAN MCLEOD 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler Mccue 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM HUMPHRIES 
Évaluation :
5

Very easy to book and receive truck. Very reasonable rates Thank you!

Tom Medlyn 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANNA POWELL 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff McLeod 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joanne Segal 
Évaluation :
4

Exceptional lady who checked us in and also the fellow who hooked us up! Give them both a raise Return experience with different woman not so much

PETER FRUEH 
Évaluation :
5

6x12 that I rented requires a tongue jack too heavy or bring 2 people

Neshan Boyajian 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL SOBOLEV 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evan Phillips 
Évaluation :
4

They were great at this location and even came out to check that my connections, were safe!

William Heck 
Évaluation :
5

Le client n'a pas laissé de commentaire.

philip shantz 
Évaluation :
5

Whimsical Emporium is pro, period!

Ryan Duffie 
Évaluation :
4

Walk your customer to the truck rented

Paul Gurnick 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bruce Walker 
Évaluation :
1

Proper trailer maintenance. Trailer axle came off trailer. 26 hour delay to get replacement and was going to be charged another day usage.

Robert Thompson 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John Goodman 
Évaluation :
3

Got called the day before telling me had to drive another 30 mins to pick up the vehicle at a different location with no extras given or anything as that wasn’t my fault and altered a few things that day for me

Lucas Batista 
Évaluation :
5

It was the beginning of the month and very busy for rentals, but the staff were very efficient and friendly. I have used this location numerous times, and have always had a positive experience.

Brad Kane 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard amankwah 
Évaluation :
5

Maintain the level of service.

Robert Gallant 
Évaluation :
4

Was a quick in and out without having a reservation

Robert Davis 
Évaluation :
4

For this location I don't see any improvements I could recommend. Everything went smoothly efficiently, it was all easily and quickly done and I was out the door and on my way . Merci

Scott NICHOLSON 
Évaluation :
5

This was the first time that I have rented a truck from U-Haul. Overall experience was excellent great customer service and even upgraded my vehicle at no charge. Would like to see some better promotional rates for long distance rental Other than that this location is a five star in my boooks 

Steve Schnier 
Évaluation :
5

I will definitely be back. I just didn't receive my receipt emails with my total amount. martyn5penetang@gmail.com

TRACY MARTYN 
Évaluation :
5

A little too time consuming with alll the questions.

Robert Bell 
Évaluation :
5

Very friendly staff highly recommend this location.

alex epshtein 
Évaluation :
5

Very professional from beginning to end, easy drop off after hours. Will definitely use their service again.

Thomas Mulrooney 
Évaluation :
4

I was told to ho0ok up a trailer that was not to be used and later told by text message to make sure I check the licence plate for a different trailer. I( showed that to the employee who offered his appology and hokked up the right trailer. The second trailer was much better and at the same price. Nice touch.

Austin Miller 
Évaluation :
5

Tammy and Cyl are very personable. They know what they're talking about and once I was in their care everything went smoothly. I'll admit I was extremely upset by the time we arrived there due to the incompetence of the other store and they were both very calm and reassuring. They're super friendly and definitely changed my mind about not using U-Haul again. Thank you ladies!

Jen Morgan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALANK LEACH 
Évaluation :
3

Better customer service and maintenance in the trucks.

hasan messmar 
Évaluation :
5

Great service again

Brett Toner 
Évaluation :
5

Prompt pick up time. Friendly staff. I was a bit late returning but I had called them in advance. No extra charge. definitely use them again. I'll tell people I know.about the good service experience. Merci.

ALANK LEACH 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Mcaskill 
Évaluation :
5

Very helpful. Don't change a thing.

Barbara Carlson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melissa McGee 
Évaluation :
5

I have been renting at this location on occasion for several years. The equipment is dependable and the staff are friendly, helpful and knowledgeable. I highly recommend this location to all of my family and friends in the Barrie area.

James Bridge 
Évaluation :
2

Over charged for distance driven

NATHANIEL SHIPSTON 
Évaluation :
2

I have been overcharged by 45$ Car was full of roof shingles and they told me I left all this garbage there. I rented pick up truck and trailer as a combination and they charged me extra for the connecting piece. I returned car much earlier but price was never adjusted. When I come to drop off car there was no one in the office for 15 minutes. They Never pick up the phone. All parking area is not cleaned from snow and very hard to drive there. Leave alone to park pick up truck with 12' trailer. The only I should say big thank you to the young man who helped us with attaching trailer and pick up of the truck. He was very helpful and knowledgeable. He helped us at the time of pick up.

EKATERINA TROPYNINA 
Évaluation :
3

Not enough staff took 45 minutes to drop off the trailer

Jason Cundell 
Évaluation :
5

The staff was knowledgeable and friendly. The vehicle that I rented was brand new clean and a pleasure to drive. I will definitely go back again.

hugo gomes 
Évaluation :
5

Always a good service on this location

Bruno Costa 
Évaluation :
5

Friendly, professional service

DENNIS BRADLEY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KHURAM CHAUDHRY 
Évaluation :
3

The trailer was full of snow when we arrived we had to ask for a shovel to remove the snow ourselves. Also one side of the running lights was not working 100 % but the guy shrugged it off because the other side was working . The lady at the desk insisted we needed the app to check our trailer back in after hours. We sat in the parking lot using 2 phones trying to use the app which never wants to load and then finally decided let's try the website which also worked just fine for returning a trailer. It was just a waste of time and stress after a long day when she told us we needed to do it on the app. The website worked much better .

Amanda Sutton 
Évaluation :
5

The Whimsical Emporium Barrie Uhaul dealer is amazing! Their location is very convenient, and they return phone call promptly. Cyl, and all the people I delt with were helpful, courteous, knowledgable, efficient and made every effort possible to make the rental easy. I have finally found a uhaul dealer that I will continue to use, as this place is the best I have found! Thank you, Cyl for helping us out and ensuring that everything was seamless and pain free . I am very impressed.

Glenda Lucas 
Évaluation :
5

Whimsical Emporium is hands down the best Uhaul dealer I have ever worked with. From staff, to equipment, to communication... They are highly professional and a pure pleasure to deal with. I will not take my business elsewhere, ever.

Ryan Duffie 
Évaluation :
5

Great service. Always comes through with our rentals. Thank you Whimsical Uhaul. You're the best.

Mike Wold 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bruce Walker 
Évaluation :
5

Everyone u dealt with was very good! Thomas was especially helpful!!!

KENNETH FLEMING 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Collins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

maria ramos 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Hall 
Évaluation :
5

Friendly, prompt, reliable service.

DENNIS BRADLEY 
Évaluation :
5

of all the uhaul locations ive tried in Barrie this is the best

William Spencer 
Évaluation :
5

My go to place when I an in need of moving and trailer rental. Fantastic and Helpful Staffs

Vimal Kumar Karuppiah 
Évaluation :
5

Provide more fuel effective vehicle. This vehicle is gas guzzler. Or May be charge less per mile.

ASHESH THAKKAR 
Évaluation :
5

Tammy was real nice and friendly, and was helpful in assuring me that a truck would be available for pick up. Which it was. The only issue I has was when we had to drop it off, I called the number suggested and got no reply. It was after hours on new years eve, so that was expected I guess. We were looking for a big location like the one on Essa in Barrie, but there was a small sign in the window and absolutely no trucks visible, so we finally found the drop box off in the back of the building. I was then called by a rep at Hasty Martketthe next morning asking when it would be dropped off. So just a little mix up but otherwise a great experience. Thank you I will highly recommend the Service In Barrie, Essa Location. OVERALL. an A rating

JR BUTT 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon Cando 
Évaluation :
5

Trailer was missing tie down ring in front right corner

karin wotherspoon 
Évaluation :
5

Rien

Aron Romphf 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rob Green 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph Melnychuk 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tony Tassone 
Évaluation :
5

Blessings.

ADAM PECKFORD 
Évaluation :
1

I rented a trailer and it was in very bad condition and it was shaking the entire car once i was presin brakes... and plus I got $20 charged for after hours service fees.. there was no buddy to help me and i did everything my self, then still I got charged. Very unhappy with this place..

PANAJOT HAHIS 
Évaluation :
5

Inside Cargo is not cleaned. When I opened backside dock door, that was bad surprise for me. Full of messy and dust in the steel surface. Please try clean before send it to another family.

Dharunkumar Senthilkumar 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David McLeod 
Évaluation :
5

Always a pleasure at this location. Friendly and helpful. Highly recommend

Keith Barker 
Évaluation :
4

The counter person was very pleasant and professional. She missed telling me I would get a text for a pre check. Just an over sight I'm sure. The vans fuel was not full when I started it. I thought that would have been caught by the last customers check in. I ended up putting in over $23 of gas in it which was much more than I used. Overall, the office set up and the service rep was much better than the last time I used this location. I will used this location again. Good job.

Stephen Kennedy 
Évaluation :
5

The staff were terrific  There was molded styrofoam packing in the truck when I picked it up. Make sure the truck is empty. I'm having to dispose of it in my garbage.

David Cooper 
Évaluation :
3

I would recommend based on location to our current home but the office was makeshift and tiny. It felt like a daycare as well due to diaper bins and toys being out. Everything UHaul related was neatly organized but tiny.

Carling Marlok 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin McSweeney 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david lawson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN-LEO MAYO 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Frederick M Strang 
Évaluation :
5

Whimsical Emporium is hands down, the best uhaul location, I have ever done business with. From staff to equipment. Everything is top notch consistently! Highly recommend these folks.

Ryan Duffie 
Évaluation :
5

The trailer was missing a handle on the door and a pull strap. Otherwise everything else was as expected and worked well.

ANGELOJ PAPANIA 
Évaluation :
5

Excellent service from beginning to end Tammy and the crew because of them and the experience they provided I will use u haul again

Hagop Zoulamian 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Will Jamieson 
Évaluation :
5

Excellent service! Easy check in and staff is very helpful.

Matthew Ackerman 
Évaluation :
5

S.O.

wale mabayoje 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan Dumais 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALDO AQUINO 
Évaluation :
4

Ended up being a lot more expensive than planned but that's ok. The van given to me had the check engine light on and in span of 5 hours it stalled and completely turned off around 6 times, in the middle of the road, and took around 10 minutes for it to actually start up again. Super annoying and embarrassing in the middle of intersections stalled. As a plus, I did not want to drive it much since it kept happening and I did not move as much as I could have as a result. I should have complained for a discount or something but I do not like to do that. So I really experience is it sucked spending 80 dollars for 5 ish hours to not use it much because it stalled out and caused a tone of problems. The location was nice and friendly.

Derek Warmelink 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOMAS STANKEVICIUS 
Évaluation :
5

All good. Easy in, Easy back!

James Eady 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad Maurice 
Évaluation :
5

Rien

Joe McMaster 
Évaluation :
5

The guy working in the yard who helped me hook up was super helpful and friendly.

Arthur Bode 
Évaluation :
1

Don’t charge more to a bank card than what they were told it would be online without telling them.

Bailey Gray 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Steele-Robertson 
Évaluation :
5

This was my second time to rent a truck. The staff were extremely professional and friendly. I was in and out in no time. Highly recommend this U HAUL location!!!

Eva Mezel 
Évaluation :
5

I was happy with the customer service. Had some truck issues and they accommodated me.

Mathew Howell 
Évaluation :
5

Tammy was amazing! Thank you for all the information today, you are a great representation of the company. Friendly, informative and just a very kind person. Thank you Adriana M (2nd) time using this location 5*****

Adriana Morano 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

Retour
Haut de la page