Great service friendly managerDavid G.
Customer Reviews for Wilbur Road Self Storage LLC
(U-Haul Neighborhood Dealer)
Pour nous contacter
Spokane Valley, WA 99206
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 4h pm
- Dim : 10h am à 2h pm
Heures d'ouverture spéciales
- 8/12/2022 - 8/14/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Friendly and efficientscott S.
Owner very nice to pick me up from the airport car rental drop off and bring me to his location to pick up the uhaul truck. He was thorough, friendly and thoughtful.KELLI O.
Le client n'a pas laissé de commentaire.Ashley M.
I appreciate working with Jay and have recommended to others!Gay Lynn J. | Expérience générale
Le client n'a pas laissé de commentaire.Mark M.
Le client n'a pas laissé de commentaire.Brent S.
We had asked and reserved at the sunset ave location and received a text 1 hour before we were to pick it up telling us we had to go to the valley location because they did not have a 15 foot truck at the sunset location That is another 20 mins away from our destination so was not happy about the last min change, would have strongly preferred more advanced notice .Bryan L.
Le client n'a pas laissé de commentaire.Russell N.
Le client n'a pas laissé de commentaire.Joseph T.
The 5x8 trailer that was rented the tire was bulging and cracked from age. We drove the trailer across several states and are lucky we didn't have a blow out during our travel.Robert C.
Le client n'a pas laissé de commentaire.Melissa S.
More parking. Great customer service. Great location.Dennis H.
Le client n'a pas laissé de commentaire.Eric A.
Everything went perfect. Friendly service, great truck, quick in and out. Jay was amazing and gave me a water!! Thank you for making my day wonderful. No headaches!Tammy A.
Make the return check in easier. Cell phones doNOT have good reception at that site.Victor K.
Le client n'a pas laissé de commentaire.Kaitlin F.
Jay was extremely nice. Let us borrow his trailer for moving our larger items with out charging us. I would highly recommend this facility to anyone needing a storage unit.MARK G. | Expérience générale
Jay and his staff present themselves at the highest of standards, and helpfulness. I have already recommended Wilber Road Storage as well as the U Haul facility there to many people. Great people to work with.George P. | Expérience générale
Le client n'a pas laissé de commentaire.ANTHONY S.
Very friendly and helpful agent. Would highly recommend this location.CHRISTOPHER EDWI D.
Le client n'a pas laissé de commentaire.Nicholas S.
The manager Jay was a great guy to work with he helped me find the proper size unit and always had time to answer questions. I will definitely use this facility again for storage.Tony P. | Expérience générale
Très sympathiques et professionnels. Was quick to help take trailer off truck. Merci!Tyler C.
Very friendly. Thanks again!Alan L.
Jay Rambo was a pleasure to do business with!scott N.
Jay was awesome and so helpful! We would definitely recommend using this storage facility and will use it again if needed!Amber H. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL H.
Experience was greatRoni C.
Jay was helpful and even came in early to accommodate my specific needs!JOHN P.
Jay is always thinking for you and putting your needs above his first. He is efficient, honest, and fun to work with. I love working with him.SAMUEL S.
Renting a Uhaul cargo trailer was a great experience! I submitted the request online and also spoke to the manager, who was friendly, knowledgeable, and very helpful. The trailer was ready and waiting as requested. We will definitely use this location again should the need arise, and I would definitely recommend them!TERRY W.
Jay was always super friendly and happy to help in any way he could.Stephanie F. | Expérience générale
Owner-operated self-storage location. You couldn't ask for better customer service. Storage rates are below market and brand new.RANDALL B.
Fast and easy. The purveyor was friendly and helpful. The equipment is 5 star. Always quality tow from Uhaul.DAVID P.
ALL OF YOUR STAFFA ATTITUDE. EXCEPT ONE. DIANNA. SHE HAS BEEN SO HOSPITABLE AND NICE,DHE KNOWS HOW TO HELP PEOPLE IN NEED. AS A HOMELESS VETERAN,I HAVE NEVER IN MY LIFE COME ACROSS SUCH FOUL PEOPLE LIKE SIERRA HAYES.antiapaf H.
I had an issue picking up with the app and ended up needing to get assistance from the rep at the uhaul pick up site. Had to wait for a call to my husband to verify his phone and kept asking me to get insurance but after I made selection got a warning message to see rep.Karin M.
Jay was awesome! Very helpful and made sure I was taken care of. I would definitely recommend!!Dawn J. | Expérience générale
Le client n'a pas laissé de commentaire.Dustin F.
Jay has been amazing to work with. He goes above and beyond with service.TRINA H. | Expérience générale
Le client n'a pas laissé de commentaire.MARK K.
The gentleman who helped us with our rental was very friendly, helpful, and patient. We were running very late, and he still accommodated us as though we'd been right on time. He was also very flexible with our drop-off time, since we thought we might need more time to move. We actually didn't end up needing the extra time, but it was a relief to know we had it if we needed it. This was by far the best experience I've ever had with U-Haul, and I'd even be willing to go out of my way and drive extra miles, just to work with this location and staff again.IAN G.
Le client n'a pas laissé de commentaire.John K.
One of the best storage unit facilities I’ve ever usedMark R. | Expérience générale
Le client n'a pas laissé de commentaire.RICHARD R.
Le client n'a pas laissé de commentaire.Caitlin P.
Le client n'a pas laissé de commentaire.PATRICK B.
Great service!Stephen F.
Everything was great. Your representative (Jay) was quite friendly and professional. -cfpCRAIG P.
Le client n'a pas laissé de commentaire.GREGORY V.
Jay was fantastic! Super helpful and friendly.Michael H.
Incredibly kind. Offered beverages and use of bathroom. Helped calculate how much gas to put in and advised where to go.SARA L.
Le client n'a pas laissé de commentaire.WILLIAM G.
Le client n'a pas laissé de commentaire.Onita N.
Facility was great. Jay was super helpful. The truck well the air barely worked 100 degree day. Put a temp gauge on air outlet and got 75 degree air---- NOT WORKING --- very un- happy had to change plans and drive at night, with air on max which eats GAS. still could not cool truckMICHAEL L.
The guy was great. Very personable. Customer service was awesome. She worked hard finding me a trailer.TIMOTHY KIMBAL D.
He was amazing,kind,and very thoughtful.Kriston B.
Access was easy, service was professional.Robert A. | Expérience générale
Nothing. Jay gave me great service with less than a Weeks Notice. He explained the Truck Rental step by step. The equipment was ready for pick up when I arrived, And He was Great on the Turn in too.... Thanks Jay!Laurie K.
Jay was amazingJOHN P.
Le client n'a pas laissé de commentaire.terry B.
Personnel agreed that the truck condition was gross and that he would take the time to clean it out before renting again.Gregory M.
Le client n'a pas laissé de commentaire.Josh L.
Le client n'a pas laissé de commentaire.RICHARD H.
Was a tiny parking lot to park a 20ft truck. Took a 5 point turn just to park it on the lot following instructions to not block entrances, exits or the building.Derek B.
Gentlemen was very helpfulJOSHUA A.
Jay is friendly and accommodating at every interaction. He sets a customer service bar that is hard to beat.RICHARD H. | Expérience générale
Le client n'a pas laissé de commentaire.Kelli M. | Expérience générale
Manual locks and windows are just plain CHEAP! Abuck a mile deserves some creature comforts.RICHARD H.
I am so thankful for the place to hold my belongings til I could get a home. Thanks for everythingMary S. | Expérience générale
Le client n'a pas laissé de commentaire.MICHELLE H.
Le client n'a pas laissé de commentaire.Joe B.
I've used truck rentals over the years. The man running this business is the face you want representing U-Haul.JAY P.
Le client n'a pas laissé de commentaire.dale B.
Have properly running truck this truck was so gutless you had to keep it in passing gear the whole time to maintain posted speed limit cost me $160 in gas to travel 418 miles ridiculousJeffrey A.
Le client n'a pas laissé de commentaire.darin R.
Le client n'a pas laissé de commentaire.BRENTON W.
Le client n'a pas laissé de commentaire.Sarah F.
Le client n'a pas laissé de commentaire.REUBEN L.
This location is really out of the way. I could of dropped off the truck at another location but had to go to this one .it was way out of my way.Priscilla S.
Awesome experience during a challenging time! Highly recommend this Uhaul location!Kristopher W.
Me. Jay Rambo was amazing and made the experience wonderful and lessened the tension of moving states with his helpful calm demeanor!!! Thanks Jaybelinda T.
I rented a pickup for a day, $19,99 but it cost me $75. ? Wtf? Your tactics should not be dishonest , and leading, the vehicle is great, Jay the counterman was kind and professional, but it wasn't twenty bucks, C..CHUCK U.
Great service, friendly and flexible.Terri O.
Le client n'a pas laissé de commentaire.CHERYL N.
The guy working there is the absolute best. Probably the best person I've ever had to deal with at a company like this.Vincent B.
You were all so nice, I really appreciated renting a uhaul from you.Rose R.
Le client n'a pas laissé de commentaire.Steven A.
Le client n'a pas laissé de commentaire.Demian K.
The service was great everyone is extremely friendly and helpful I highly recommend renting here. Jay even offered to help me unload and allowed me to use a trailer to move my stuff.Ryan D. | Réservation
Le client n'a pas laissé de commentaire.COR B.
Jay and Austin were great. Both were knowledgeable, offered and provided unloading assistance to me to move into a 10x10 inside. Customer service was through the roof. Highly recommend this place!!Donald N. | Réservation
We appreciate the help with moving our belongings into the unit. Merci!alison B.
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