Customer Reviews for Willard Tv

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Willard Tv

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Charles T.
Rating:

great customer service

Clinton M.
Rating:

Willard is great. But U-Haul needs to fully automate the check-in process so that I do not have to go into the location to provide payment, even though I had already provided the credit card info upon virtual check-in.

Kimberly M.
Rating:

Customer did not leave a comment.

frank H.
Rating:

Customer did not leave a comment.

Craig J.
Rating:

Customer did not leave a comment.

ALTHEA G.
Rating:

Great place. Thanks

Zeke O.
Rating:

Customer did not leave a comment.

William E.
Rating:

Have used Willard's in the past. Great service.

James H.
Rating:

Customer did not leave a comment.

ray B.
Rating:

Great service, I was in and out in a very few minutes. U-Haul will be my go to company for all my needs. Thank you all!

PHILIP J.
Rating:

This person caused me a big headache. He was not going to make any effort to be helpful. He acted as if he could care less about checking the trailer in. As a result I had to spend way too much time proving that I turned the trailer in to the location.

Craig J.
Rating:

Customer did not leave a comment.

NANCY J.
Rating:

Your reservation system was not working. I had to check in on my phone.....

Gilbert I N.
Rating:

Customer did not leave a comment.

Stefan C.
Rating:

Customer did not leave a comment.

William C.
Rating:

Customer did not leave a comment.

Cristal W.
Rating:

Customer did not leave a comment.

James M.
Rating:

Customer did not leave a comment.

Scott C.
Rating:

Customer did not leave a comment.

Eric K.
Rating:

Customer did not leave a comment.

Eric K.
Rating:

Customer did not leave a comment.

Eric K.
Rating:

Nothing Mr. Willard is always professional.

HOWARD H.
Rating:

Customer did not leave a comment.

DAVID W.
Rating:

Customer did not leave a comment.

mike W.
Rating:

super de duper

Charles H.
Rating:

We had trouble getting the mileage on a 10’ truck. Instead of the odometer reading it was displaying the Trip meter reading. We had to turn off the truck and wait for it to reset. It would flash the odometer and then display the Trip meter. It took several attempts before we were able to capture a picture for your automated return. Even after consulting google, we never were able to find an option to change the display to odometer only.

Glenn T.
Rating:

Customer did not leave a comment.

Jamie E.
Rating:

My only comment is that we logged on to do the online check in and it said there would be questions and POV tires but it had me various my location then basically said thank you and nothing else. I reloaded it twice? So hope fit was returned properly. We definitely went through enough with this rental. A manager has yet to contact us and we have called a number of times along the way all week. Super bad experience and customer service. I’ll never rent uhaul as long as I live!

George S.
Rating:

Customer did not leave a comment.

LARRY J.
Rating:

Customer did not leave a comment.

Vesta G.
Rating:

Horrible experience! Will never deal with this provider again. Mike, very dishonest and lacking in business ethics!

Christopher J.
Rating:

Customer did not leave a comment.

Jeremy K.
Rating:

Customer did not leave a comment.

Richard S.
Rating:

Customer did not leave a comment.

Jeana G.
Rating:

Friendly, informative, and well-organized staff. Excellent rental experience!!!

ELIZABETH M.
Rating:

Customer did not leave a comment.

Alfred S.
Rating:

Customer did not leave a comment.

Margaret T.
Rating:

Mr. Willard stayed late to let me rent the cargo van because I was on a deadline. I cannot thank him enough for that courtesy. It made an otherwise very stressful situation a little better.

Risa P.
Rating:

Professional and courteous owner

CORINNE S.
Rating:

Requested 10ft, got 15ft, which was less gas efficient.... also, uhaul should consider renting cargo vans for interstate trips... I had 11ft if empty space... such a waste !

JOHN A.
Rating:

100% satisfied. Mike was knowledgeable and highly professional.

Jerome S.
Rating:

Great! No issues!

James T.
Rating:

It was a PERFECT Experience

Abner L.
Rating:

See comments about pick up location concerning tow dolly vibration.

William H.
Rating:

Cleaner appearance.

Bennie H.
Rating:

My rental pickup location was changed at this last minute to a location over 20 miles from me. It wasn't the personnel at W a Willard's so that is not a reflection on them.

Robert J.
Rating:

Customer did not leave a comment.

Richard S.
Rating:

Great service!

Theodore T.
Rating:

Customer did not leave a comment.

Richard S.
Rating:

Trailer had leaves in the bed.

Lynn T.
Rating:

Customer did not leave a comment.

Douglas J.
Rating:

Willard TV was extremely helpful and nice. He got me on the road very quickly.

MARC W.
Rating:

mike is helpful

RICHARD S.
Rating:

Small leak on driver side when it rained. Somewhat difficult to shift into reverse.

MATTHEW S.
Rating:

Customer did not leave a comment.

RICHARD S.
Rating:

Customer did not leave a comment.

ALAN J.
Rating:

Customer did not leave a comment.

ALAN J.
Rating:

Customer did not leave a comment.

Scott M.
Rating:

Great service! Thank you!

JANEY S.
Rating:

Our running lights did not work, no lights on the back at night had to pull off and wait till daylight. Wasted 8 hrs no I-haul was open to fix the problem.

Anthony B.
Rating:

Thank you!

Robert B.
Rating:

Always rent from this location! Best service and inventory.

Gregory J.
Rating:

Mike was a great help

Tchenaryl G.
Rating:

Nothing, my experience was awesome!!

Richard S.
Rating:

Customer did not leave a comment.

Bradley L.
Rating:

Thanka

Charles D.
Rating:

Courteous and professional

Thomas E.
Rating:

Customer did not leave a comment.

Robertlyman C.
Rating:

Customer did not leave a comment.

Milton B.
Rating:

Customer did not leave a comment.

Marcus E.
Rating:

Awesome experience

Clay S.
Rating:

Mr Willard always takes care of everything

Maria O.
Rating:

Customer did not leave a comment.

Jeffrey C.
Rating:

Easy in and out.

Mark A.
Rating:

Customer did not leave a comment.

Courtney W.
Rating:

Great experience!!!

James R.
Rating:

Customer did not leave a comment.

Marsha C.
Rating:

Customer did not leave a comment.

Nick F.
Rating:

Customer did not leave a comment.

Vernon B.
Rating:

Customer did not leave a comment.

Patti B.
Rating:

This was a great place to pick up from.

Brian J.
Rating:

Had nothing to do with equipment but blankets were wet.

Nick F.
Rating:

Nothing.

Derek T.
Rating:

Customer did not leave a comment.

Cindy D.
Rating:

Customer did not leave a comment.

John M.
Rating:

Customer did not leave a comment.

Mark I.
Rating:

Smooth process

Sevki K.
Rating:

Customer did not leave a comment.

Michael M.
Rating:

Great job!

RAFAEL O.
Rating:

Great Service, Very convenient location!

Lisa K.
Rating:

Customer did not leave a comment.

RALPH M.
Rating:

Customer did not leave a comment.

RICHARD S.
Rating:

It was not swept out after last use. Had debris on the trailer floor.

James W.
Rating:

Customer did not leave a comment.

felipe S.
Rating:

Customer did not leave a comment.

Tina H.
Rating:

Nothing

Mark P.
Rating:

Disappointed that there was no customer service. Owner was much more interested in his Television Service.

Randal L.
Rating:

Customer did not leave a comment.

Gunnar W.
Rating:

Customer did not leave a comment.

Brad C.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top