Le client n'a pas laissé de commentaire.Christie S. | Expérience générale
Customer Reviews for Willis Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Willis, TX 77378
Services dans cet établissement :
- Mon–FriDe 9 h 30 am à 4 h 30 pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Le client n'a pas laissé de commentaire.Robin B. | Expérience générale
Le client n'a pas laissé de commentaire.Wesley B.
Le client n'a pas laissé de commentaire.Crystal P.
Le client n'a pas laissé de commentaire.Jackie T.
Le client n'a pas laissé de commentaire.LANCE S. | Expérience générale
I want to thank Sharon for being so wonderful to my family . We had to use the facility when we had a death in the family. My self recently had a stroke and my son in a major accident forced us to vacate due to financial hardships. Thank you for all your help and if we need storage again your facility will be our first choice. Marsha MorrisMarsha M. | Expérience générale
Le client n'a pas laissé de commentaire.Jackie T.
We love Willis Self Storage! The owners are super friendly and helpful. We transitioned from the military and had our goods shipped via semi. They were so helpful in figuring out how to get in and out safely. My driver beat me to storage and my friend had to sign and do business for me and these guys were so easy to work with. I can't thank them enough for making this stressful transition so smooth for me.Amber L. | Expérience générale
Willis Self Storage was the perfect solution for my storage needs. Temperature controlled, very clean, always accessible, and friendly staff always available to assist with any questions or concerns. I highly recommend Willis Self Storage. I never had any problems of any kind the entire year I used the facility. EXTREMELY SATISFIED CUSTOMER!!!Cheryl G. | Expérience générale
Le client n'a pas laissé de commentaire.Susan C. | Expérience générale
There was some confusion on where to return the truck. I told them I wanted to return it closer to where I was moving. They said I could take it to any U-Haul location near there but, the real issue was the air conditioner did not work all the time. The drive to our new home there was no AC, then on the drive back to the rental location it worked for about 3 Miles then just stopped blowing cold air and started blowing hot air. Terrible experience. I feel I should have part of my rental money refunded.Fredrick C.
They made this part of my rental bearable. Very nice people.Guy R.
Le client n'a pas laissé de commentaire.Christopher H. | Expérience générale
Le client n'a pas laissé de commentaire.MIKE M. | Expérience générale
The self serve is clunky. The manager was great!JAMES A B.
Le client n'a pas laissé de commentaire.Joseph S. | Expérience générale
Le client n'a pas laissé de commentaire.Robert L A. | Expérience générale
The staff was so friendly and easy to work with! Very helpful!Karol C. | Expérience générale
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.Gordon S.
Le client n'a pas laissé de commentaire.christy r. | Expérience générale
Le client n'a pas laissé de commentaire.Ivan L.
On moving day, it's incredibly stressful to get your uhaul and have to immediately stop for gas. The truck had less than 1/8th of a tank and I had to meet moving helpers I was paying by the hour. It just adds more stress. The brakes were terrible and loudly squealed anytime you touched them. On the upside, the people were friendly.Tiffany R.
Difficult to find!Paul S.
I checked in about 10:30 am. They said I would get a refund of ~$36. They weren't able to process the refund. Please reimburse me for 1 day rental.Bruce W.
We had multiple units at this location for 4 years. Great facilities with wonderful employees . Highly recommendDWAYNE C. | Expérience générale
Michelle was very helpful and friendly. It was the best storage facility that I have ever used in regards to cleanliness, safety and staff. Thank you for your excellent service.Lucinda C. | Expérience générale
Le client n'a pas laissé de commentaire.Gary A. | Expérience générale
I will definitely recommend and when I have a future need will absolutely go back.Jeffrey C. | Expérience générale
Le client n'a pas laissé de commentaire.Lauri K. | Expérience générale
Great to work with! Thank you.Sally M. | Expérience générale
I will absolutely come back to Willis Self Storage if the need arises! Wonderful people running this business!Jennifer R. | Expérience générale
Le client n'a pas laissé de commentaire.William R.
They were very helpful.Fredrick C.
Le client n'a pas laissé de commentaire.Ricky B. | Expérience générale
Le client n'a pas laissé de commentaire.CRISTIANOSCAR V.
Nothing. Susan was great and step me through every step to make sure everything went smoothly for me!! Thank you Susan!!BERNIE H.
Nice facilities and accommodating people, would use them in a heart beat. Convenient location and well maintained entry/exit system.Robert D. | Expérience générale
Probably one of the nicest facilities we have ever used and the friendly, customer oriented folks working there really was the icing on the cake. A++++ in my opinion.Johnny C. | Expérience générale
This place has the most helpful staff I've ever dealt with at a storage place. A terrific experience start to finish. Thanks, ladies!Janet W. | Expérience générale
The staff was always helpful and friendly and I recommended the facility to many people already and will continue to do so. I appreciate all the help!Mike F. | Expérience générale
They listen to me and took note of the maintenance needed, and have a concern regarding the next customer in line for the equipment.TROY O.
Easy and fast process! Front desk was great and helpful!SARAH RENEE D.
Great facility and friendly helpful staff. I would definitely recommend!!Mike L. | Expérience générale
My belongings were well taken care of and safe. The staff were always friendly and helpful either over the phone or in person . I'm highly satisfied and recommend them!JoAnne W. | Expérience générale
Le client n'a pas laissé de commentaire.JACQUELINE R.
The phone number for the drop off location was not included on the rental paper work. I had to hunt down the number on google when I was waiting at the locked gate to be able to return the truck.Tod G.
AMAZING customer service. Very friendly staff. Rates were very doable. I would highly recommend to anyone looking for a storage unit. They are very approachable and can work with you if there are any issues. 15/10 rating!Andrew H. | Expérience générale
Staff very helpfulRichard A. | Expérience générale
Le client n'a pas laissé de commentaire.Florence L. | Expérience générale
Great place they bends over backwards to make sure your move goes smoothly. Cant thank you enough!!Marshall T. | Expérience générale
Cannot think of any improvements. The service was great and the agent was friendly, helpful and efficient.Roger B.
Le client n'a pas laissé de commentaire.JENNIFER B.
Le client n'a pas laissé de commentaire.David D. | Expérience générale
Le client n'a pas laissé de commentaire.SHANNON D.
Le client n'a pas laissé de commentaire.Johnny W.
Le client n'a pas laissé de commentaire.Dietrich B.
I would absolutely recommend this storage facility. Sharon was ALWAYS super friendly and helpful. Please go see them if you need storage or rental trucks. You won't be disappointed!Kyla P. | Expérience générale
One of the best storages of ever used with the best staffBrandi S. | Expérience générale
Le client n'a pas laissé de commentaire.Stephani F. | Expérience générale
Le client n'a pas laissé de commentaire.CHRISTOPHER M.
Le client n'a pas laissé de commentaire.Jacqueline L.
Everything was greatBrandon S.
Better signageRonald S.
I don't like the after hours mobile phone check in it takes too long and is difficult to get through.VINCENT H.
Awesome customer serviceCary H.
Le client n'a pas laissé de commentaire.WADE S.
Le client n'a pas laissé de commentaire.James R.
Le client n'a pas laissé de commentaire.Justin V.
Very courteous and helpful.JOHN T.
Everything was great, Thank You!Justin V.
We are very pleased with this facility! The customer service is amazing.Kyla P. | Réservation
The customer service here is amazing! She is quick to respond and extremely helpful.Deborah E.
Sharon and Sandra were both very friendly and helpful. Sharon walked with me around the truck showing me what she put in her notes that there were damages to the truck so I was aware that it had been noted. Very nice place!!nancy H.
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