Le client n'a pas laissé de commentaire.
Russell O.
Customer Reviews for Willo True Value
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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personnel amical
THOMAS B.Everything went well but the vehicle had an exhaust leak and upset the location we were moving to..
RICHARD V.Easy to pick up and drop off.
KATHLEEN S.I had to sweep out the unit when received. There was a 22 $charge at the end with no explanation? Gas was above where I rented it, I did self check-in...The 22 $charge irritATES ME WITH NO EXPLANATION!
Donald K.Very easy process the man that hooked up my trailer was super nice!!
Paula S.Excellent
Wallace T.Drop off went without any problems. Thank you.
Jeffrey L.After hours drop off - my phone was unable to "share my location". There should be another option.
LARRY J.Overall the customer service was great! But the van in the cargo area was sticky (guessing someone spilled pop) & there were personal items left in the cab from the previous renters. The attendant did disinfect & spray down the van in front of us & brought out our pads & assisted us when the app wouldn't not work. Went over everything. Overall-would definitely recommend the location & rent from again
DANIELLE R.Local branch is basically 4 old guys running a hardware store. The store has so much stuff everywhere it's like walking into grandpa's barn. They're friendly enough but they could be more efficient. Truck had a little bit of litter in the cab from previous renters, nothing terrible but you can tell previous drivers/renters ate their lunch in there.
Roger C.Fast and easy great pricing helpful staff. May need some computer upgrades
JOSEPH T.Excellent service.
Rick M.Nothing that I can think of.
Dennis O.I did not rent a uhaul today and nobody seemed concerned that I was receiving emails and I didn't even contact uhaul
SHERRICE W.Great location. They go the extra mile to make my day work
JAY T.Drop off was fine.
Glenn S.The people was rude and disrespectful
Tiffany P.rentals should be closer to renters prefferrd pickup
MAXWELL G.No complaints. I have used this location before and never had an issue.
Ron P.Hi, we were very disappointed with the uhaul truck we received today. We moved our 3 bedroom home into a four bedhome today. The air conditioner in the uhaul truck did not work. It was over 85* today. We didn't realize the AC did not work until we got on the highway. Unfortunately turning around to go back wasn't an option so we dealt with hauling an entire 3 bedroom room in 86 degree weather without AC. Very disappointing.
Kimberly B.I found out about an hour after picking up the trailer that the right stop light and right signal light were NOT working, even though the rental employee said he checked them, and said that they were working. Bad!
Jean-Eudes D.I've had to rent two UHauls in the last month for two separate events. This little hardware store that I have picked up the units from gets me in and out without any inconvenience at all. Great dudes!
Todd James V.Nothing at all, Great Customer Experience
HASSAN H.Friendly & helpful
Hollis W.Great job! Nice employee
DARLENE M.Good place, quick service
Jeffrey P.When I arrived at the location there was an employee who appeared quite angry and was banging things around in the back of another truck. He told me to go inside. The attendant barely spoke to me. When he handed me my receipt, I asked him how much the final charges were. He said whatever I had agreed upon when I made the reservation. My understanding was that those initial figures were estimates. I got the move done in 1 day and in 1 trip, but I got charged for 2 days and 2 trips. This is the most unfair way of doing things I've ever experienced. Needless to say I will never use U-Haul again, nor would I recommend it to anyone.
MARK D.It was unbelievable how easy it was to reserve it on-line. When I went to pickup, the lady at Willo True Value was pleasant & extremely down to earth. It was nice to work with a person who didn't have an attitude!
NANCY L.The man that greeted me did not even introduce himself or greet me. He simply walked towards me and started telling me what to do. He did not offer to help me take the trailer off my lift and did not even go back to the drop off point with us. We have never taken a trailer off before so help would have been nice. Not very friendly.. not helpful. Very disappointing
LAUREN W.Dropped off after hours. Quick, no issues.
TRACIE C.Make sure the equipment is back before the next reservation. I had to wait a half hour for the trailer to be brought back. That delay really messed things up for me.
Richard N.Great , friendly service. Best prices in town. Would recommend.
MICHAEL B.Finding the final invoice after self return
Christopher H.Line was to long and it was hot inside but the people was very nice and the location was good clean and convenient I would rent from here again and recommend this place just remember weekends are
SHANNON L.My friend dropped it off and so I am unable to comment on much of what is above but it appears they did not actually check us in properly and we ended up having to send receipts about the dollies we didn't use and the blankets we did use as there was no record. It was not very organized and ended up being more time consuming than it should have been. However, I appreciate the flexibility that U-haul provides and our pick up was impeccable so there is that.
John M.Trailer was dirty when I picked it up only one brake light worked
ROCKY N.Everything was great! I was able to change reservation date easily. I have rented from this location in the past and will continue to do so when needed.
Kelly L.Dropped off after hours
John W.Need to have better/quicker access to the keys.
Craig R.Everything was great
KATRINA B.Very satisfied! I will use Uhaul again since the 5x9 trailer with ramp is the perfect size for my needs.
John K.