Customer Reviews for Wilson Furniture Rentals
(Concessionnaire U-Haul dans le voisinage)

154 évaluations

253 N Lincoln Ave   Bridgeport, OH 43912

(740) 738-4007

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 4h pm
  • Sam : 9h am à 3h pm
  • Dim : 11h am à 2h pm

Services dans cet établissement :

Pour nous contacter

(740) 738-4007

253 N Lincoln Ave
Bridgeport, OH 43912

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 4h pm
  • Sam : 9h am à 3h pm
  • Dim : 11h am à 2h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Ann B. 
Évaluation :
3

Came grab the keys and walked away

Tricia G. 
Évaluation :
5

I was impressed with the condition of the tires on the 12 foot pull behind box trailer that I rented. The overall experience from picking up to dropping off was smooth and extremely easy and fast.

CECIL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jessica L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DANA MARIE P. 
Évaluation :
5

Based on this experience, I would not recommend anything. Jason was easy to deal with and my experience was nothing but positive.

GREGG B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CINDY G. 
Évaluation :
5

It was everything I needed with courtesy and professionalism. Thank You very much.

KENNETH M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANITA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFF H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

louis S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

leona W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sherri T. 
Évaluation :
3

Have someone on site to determine pricing when you return and not wait 1 hour and be told to leave and then get half way home get call to come back to get money...totally uncalled for!!!!

AMY A. 
Évaluation :
5

Jason and his team were great to work during the rental process. Provided you exceptional customer service and I would highly recommend renting from Wilson furniture anytime.

Joshua J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PAUL K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas H. 
Évaluation :
1

I have been charged almost 1 900 $for what was supposed to be an 800 $trip to Georgia with my original quote. I will be disputing these charges and contacting the corporate office. All of this was caused by incompetence at their location. I have never in my life seen a more unorganized operation.

Joshua D. 
Évaluation :
5

Clean out the cab, food and drink spills, trash, smelled from someone smoking.

David B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DEREK CARL W. 
Évaluation :
5

Please make sure you get a copy of your rental agreement there and don't have it emailed. I never received mine. I was charged an extra amount for going over the miles that they put in. I thought that I paid in full for a one way travel and thought it would be all done but got an extra charge at time of dropping off the equipment was told it was for going over the miles. The people here are very courteous and pleasant and helpful with everything but I am hesitant to ever use them again due to the extra charges I got due to going over miles that they put in. They should have included the use of going to the apartment and back to the Uhaul place to drop off the equipment which I don't think they did.

Patricia S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUDY B. 
Évaluation :
1

Uhaul Larry was rude & obnoxious lied to us about pricing & charged us for thighs we didnt need or use such as a a dolly & didnt tell us how hidden feees

DONALD B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Larry S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Corey K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATALIE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doree T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JONETTA H. 
Évaluation :
1

Equipment wasn't in great shape. Wasn't very clean. Staff was rude and unhelpful the entire time. Very unfriendly. I was charged extra for gas even though I made sure to fill it back to what it was when received. I returned the rental around noon and my invoice claims that I returned it at 230. This is the second time I tried this location and will NEVER be going to this location again, for ANY business. I will strongly recommend to others that if they need to rent Uhaul equipment, to drive a little further to do so. This place has shady practices and hurts the Uhaul name.

XAVIER N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Howard B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charlotte N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gary L. 
Évaluation :
1

I was moved to a different location and then they messed up with the lock box and then I had to take a bigger truck and now I charging me even more? This service was average at best.

Adam J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Traci T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian V. 
Évaluation :
5

Very great and pliete ppl

RICKEY LYNN JR M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry K. 
Évaluation :
4

Could work on customer service but got the job done regardless.

Brandon H. 
Évaluation :
5

Nothing you guys rocks

HELEN C. 
Évaluation :
5

After my experience with one of your other locations in Martinsferry OH it was so refreshing to get what I needed with no hassle....Thank you Wilson Furniture

Christine S. 
Évaluation :
5

Keep doing what you're doing..I will recommend you to all my friends

Thomas L. 
Évaluation :
5

Wilson's did a great job but when I e mailed the corporate about a credit on our bill during the bad weather I did not even receive a response. If this is the way your corporate office operates I may reconsider future use.

Jack R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judith A. 
Évaluation :
4

The car dolly did not have a lock so it kept swaying

DARIUS S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul H. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Beth Ann C. 
Évaluation :
1

Dealer was not there when we arrived. Fumbled around the rental process. Did not have the dolly that was reserved and although said sorry, made excuses like it really wasn't that big of a deal, and it impacted our move greatly. The office was a mess and our move was delayed because of their inefficiency. Would never go back there and would never recommend to anyone.

LISA B. 
Évaluation :
5

Wilson furniture was great. But we were originally suppose to pick up a truck at Naylors in Martina ferry but when we got there they were closed. We called and they told us that they knew nothing about it and couldn't even find anyone to come and help us,I think maybe you should check into this because this caused a great inconvenience, luckily Wilson furniture was able to help us.

Tammy L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert M. 
Évaluation :
2

Although this pick up was quicker than the last, I can't wait until the office is moved to another location. Right now you have to go into Wilson furniture, and ask for someone in the U Haul department. The Wilson staff treat U Haul customers as annoyances. I even overheard one saying she can't wait until they move the U-Haul business out of there. She knew I was waiting because she was the one who told me to have a seat. So I think that snide comment was for my benefit. My previous Pick up experience was the same with the Wilson staff treating me as an annoyance.

Lynnette A. 
Évaluation :
5

The pick up experience was great, with no issues.

David C. 
Évaluation :
2

Employees work on commisson Furniture customers came in while he was doing contract so now hes in a hurry saying hes loseing money your product takes second seat at this location

david D. 
Évaluation :
5

Do not know it was quick and easy. Thank you

Vernon B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Betty S. 
Évaluation :
4

Do a thing was the Dolly was too little couldn't use it

KATHIE B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Larry D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathleen M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

na

Charlene C. 
Évaluation :
4

I think it is ridiculous that you charge $.99 a mile. And I put gas back in the tank as well.

Aimee R. 
Évaluation :
4

I had no problem with drop off but one small issue I was confused where it is suppose to be at.

Natasha M. 
Évaluation :
5

Great owner, that is Jason Wilson.

STEPHEN JOSEPH S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Patrick D. 
Évaluation :
5

Jason is a good guy to deal with.

Anthony D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Clayton S. 
Évaluation :
1

Have a rep on site who knows how to do a rental and not feel like a bother to the ones working who don't know how to do the rental process

Dave S. 
Évaluation :
1

The whole experience was awful, charged me for insurance I didnt ask for, changed my pickup location and my drop off location without notifying me so I had to drive an extra hour for no reason.

Chase K. 
Évaluation :
5

Jason was very helpful. Took good care of my needs.

Paul A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin L. 
Évaluation :
2

Rude customer service and added insurance Without my permission. And charged me a extra day due to him failing to explain time of drop off

Patrick N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curtis J. 
Évaluation :
5

Friendly and helpful.

Gerald O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

john V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

rebecca M. 
Évaluation :
5

Aucun

JAMES F. 
Évaluation :
5

Paul and Jason were very helpful and friendly.

Jeff L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MISTY MARIE B. 
Évaluation :
5

Make more information available about the equipment such as more dimensions referring to the height of the hitch off of the ground for the towable units. The 6' x 12' unit I rented was tilted towards the rear and the contents, even though I tied it off settled towards the rear as we traveled. That unit has an overhead roll up door and it was difficult to get the door open after arriving. If the hitch height was known I could have brought the correct equipment to level the unit. Please post more dimensions on your website. Merci.

James F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN M. 
Évaluation :
1

Went in at my reservation time. Has to wait on him to flip through a furniture catalog with one person and had to wait for him to help an elderly woman with looking at a set of recliners. Waited almost on hour there while they had other employees that could help them. While he is the “only” uhaul associate.

Devin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason W. 
Évaluation :
3

The intersection at this location is very hazardous. Not U-Haul's fault, but it is a detrimental issue.

Joseph Martin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ashton W. 
Évaluation :
4

Had a minor delay getting access to vehicle but staff at Wilson's was very friendly.

Jennifer P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Aric J. 
Évaluation :
5

The equipment was in top notch shape, I had no issues whatsoever. Jason Wilson was extremely accommodating and beyond fantastic to work with for my unique situation with moving my aunt To Bridgeport from Columbus OH. Excellent service! Will definitely recommend to anyone who asks!! Thanks Jason!

PATRICIA F. 
Évaluation :
2

I showed up for my rental and there was no one there on the Uhaul rental end. I was told by an employee to go ahead and take the trailer since I completed online check-in. An hour into moving things I get a call saying the online check-in had not completed. I rented a 4x7 -14,95 $ trailer and according to the online check-in process I wasn't going to be charged anything more for the 5x9 -24,95 $ because that was the only available equipment. An employee calls and says there was an issue with the online check in and that he would call me back. I took the equipment back that afternoon not having heard from him. I called him back and said that I had returned it. He asked that I send a picture of the equipment which I did. And then he calls me back saying that there was an issue and he had to cancel and reenter the reservation. This triggered the full price. And then he added the safetow which I had opted out of and charged me 35,00 $. I said after my card had already been ran that was not the correct price and he told me find where it said only the 15 $. Why should I have to go out of my way to correct their mistakes. I cant help there was no one there. Very stressful ontop of a stressful day of moving.

Candace G. 
Non les évaluations ont été soumises pour cet établissement.

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